AutoNation Hyundai Tempe

We were greeted promptly upon arrival at the dealership. The service advisor gave an estimated wait time of two hours for an oil and filter change, tire rotation and part replacement for a recall. The vehic The service advisor gave an estimated wait time of two hours for an oil and filter change, tire rotation and part replacement for a recall. The vehicle was completed in less than 90 minutes (including an exterior detail!) We were contacted by the service advisor about an hour after leaving the dealership, just to make sure we were satisfied with our experience. More

Our experience with AutoNation Hyundai Tempe surpassed our expectations, easily one of the best dealer experiences we've had to date. Steve was wonderful to work with. We were waiting for a vehicle to com our expectations, easily one of the best dealer experiences we've had to date. Steve was wonderful to work with. We were waiting for a vehicle to come in and he kept us updated along the way. He immediately let us know when it arrived and we were in the very next day to sign papers. We expected to be there for hours and hours for the purchase/paperwork, nope. They had us in and out fairly quick, we were pleasantly surprised. There was no hassling, the price we paid was exactly what we were quoted weeks earlier. We found that other dealers were adding $2,000 onto the same exact car for "market correction" costs, not this dealer. I would definitely recommend friends/family to visit Steve and the rest of the crew here. Thank you all! More

This is the third vehicle I have purchased from them. Josh Gavin is the ultimate professional!! Josh Gavin is the ultimate professional!! More

Did not receive the service I thought I would. I showed up to my appointment and Jol was 23 minutes late to my appointment. After getting my car serviced over the weekend. I rush over to pick up m I showed up to my appointment and Jol was 23 minutes late to my appointment. After getting my car serviced over the weekend. I rush over to pick up my car Monday and then I turn on my car, my service light is still on. One of the agent told me they’ll take it to the back to get it checked really quick. But instead of putting the car in reverse he put it in drive and ran over the side walk along with the concrete side curve to park. It’s been about two days and I have not received a call, email, or text notifying me what’s going on with my vehicle. More

Was a who was close and available. Appointment time scheduled for 2:30. Night before call saying must move to earlier or car might be stuck over weekend. Upon arrival told we was there Appointment time scheduled for 2:30. Night before call saying must move to earlier or car might be stuck over weekend. Upon arrival told we was there to early. Only reason a 3 instead of 1 us because, I am not sure the schedule changed came from this dealership. It might have been that one i won't go back to... Will see on next schedule date. More

Bad service, no respect. Removed items the car came with. The windshield was Crack when I picked up the car. Removed items the car came with. The windshield was Crack when I picked up the car. More

This is not the first time I had issues with the Service department making an appointment. This time my appointment was made for 1pm I was told it would take a lil over an hr when I made the appointment. It department making an appointment. This time my appointment was made for 1pm I was told it would take a lil over an hr when I made the appointment. It took about 3 1/2 hours. I had another appointment that I missed. Very frustrating. More

At Hyundai Tempe, during a month of triple-digit temperatures, the Service Advisors are currently working out of a makeshift mobile office while their area is being demo'd and renovated, creating a temperatures, the Service Advisors are currently working out of a makeshift mobile office while their area is being demo'd and renovated, creating a potentially stressful scenario for both staff and clients. Yet service manager Jay couldn't have been more helpful when I brought my car in for a new battery (replaceable under lifetime warranty, so no cost to me for the visit). Jay's patience, humor, communication, professionalism, and positive attitude are exemplary! More

Was very pleased on how well they work with you. No pressure and no hassle at all. Would recommend anyone who wants to purchase a vehicle to see them. Great experience in all departments. No pressure and no hassle at all. Would recommend anyone who wants to purchase a vehicle to see them. Great experience in all departments. More

I had my car serviced and that was mostly fine, The AC wasn't working and I had a question and called my service person and of course had to leave a message because they don't answer their phones there wasn't working and I had a question and called my service person and of course had to leave a message because they don't answer their phones there (I've called multiple time and I've had to call the sales and merchandise dept. to try to get a hold of the service dept.) I have yet to receive a call back.. Very poor business. More