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AutoNation Hyundai Tempe
Tempe, AZ
1,808 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 11, 2022
What great teams they have working at Hyundai. I called to see what was available and talked with Josh Gavin. He listened to what I would like and directed me to a vehicle of my liking. Made an ap I called to see what was available and talked with Josh Gavin. He listened to what I would like and directed me to a vehicle of my liking. Made an appointment for a test drive and I was sold. Josh was great to work with No pressure, all respect and caring. More
by StreiffS
Employees Worked With
Josh Gavin
July 11, 2022
I took my car in for a oil change and alignment if needed. I took my car to Big O to be aligned prior to taking it to Autonation. Big O said the car did not need an alignment,and gave me a print out,w needed. I took my car to Big O to be aligned prior to taking it to Autonation. Big O said the car did not need an alignment,and gave me a print out,which showed the car did not need a alignment.I took it to Autonation to get a second opinion.They aligned my car. charged me $109.00. When I asked Rick for the print out showing the alignment settings, he was not able to give me the settings.I asked Rick if the car needed a alignment,Rick said we recommend a alignment at 1500 miles. I had 11700 miles on the car. Rick never gave me a yes or no answer as to whether or not the car needed to be aligned.I took my car back to Big O and had the alignment checked again. The car was out of alignment Big O corrected the problem.Autonation also charged me $86.13 for a synthetic blend oil change with filter.Thats over priced.I can get a full synthetic oil change for a lot less. Camelback Hyundai charges $79.00 for full synthetic oil with a filter, Big O charges $49.50 for the same oil change.I am going to report this to Hyundai Headquarters. More
by ljm99090
Employees Worked With
Rick
July 04, 2022
I have been lucky to have good service writers. Accommodating, helpful, knowledgeable. Fred, Clint, Amanda, and Joe. I just wish you could keep them on staff. Plus when Joe wasn't in the office H Accommodating, helpful, knowledgeable. Fred, Clint, Amanda, and Joe. I just wish you could keep them on staff. Plus when Joe wasn't in the office Hank helped me. Another easy-to-work-with service writer. More
by egilmo3
Employees Worked With
Joe Mazer (service writer) & Russ Evans (driver)
July 04, 2022
THE WORST SERVICE DEPARTMENT I have ever had from A Hyundai brand! Promise personally to handle a situation and again failure!!Going on 7 Months since reporting a problem with rear seat beat still not Hyundai brand! Promise personally to handle a situation and again failure!!Going on 7 Months since reporting a problem with rear seat beat still not resolved!! Waited for 35 minutes and still ignored by service attendant when should have been my turn!! If and when my seat belt issue is resolved I WILL be choosing an other dealership to service my vehicle in the future!! More
by Metzgerlarry2
Employees Worked With
Joe, Jay, Max, Ivan
June 30, 2022
I took my car in for 15k service. My advisor was Ricky Robertson. Ricky was very nice and helpful in getting the service started. He did state that the car would be vacuumed and wash My advisor was Ricky Robertson. Ricky was very nice and helpful in getting the service started. He did state that the car would be vacuumed and washed. Everything went fine except the DID NOT vacuum and wash as I was told, which was very disappointing. Ricky said we can run it through again or bring it back. I did not have the time for any of that. But to me attention to detail is key. Although Ricky was very nice I feel he should have been on top of the 'completion' of my service appointment. More
by slairson
Employees Worked With
Ricky Robertson
June 30, 2022
Ivan, Josh, and Mario were all very nice, they worked with me to get a deal that worked for me! I would definitely recommend. Really honest, kind people....I felt very comfortable buying a car from them! with me to get a deal that worked for me! I would definitely recommend. Really honest, kind people....I felt very comfortable buying a car from them! More
by megfogz
Employees Worked With
Ivan, Josh, and Mario
