AutoNation Hyundai Tempe
Tempe, AZ
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Big thanks to Reggie and the gang at AutoNation Hyundai! This is our 2nd purchase from them and we are very happy! They made the usually rough process of buying a vehicle, (especially now with low invento This is our 2nd purchase from them and we are very happy! They made the usually rough process of buying a vehicle, (especially now with low inventory everywhere), pretty painless. We're very happy with our purchase and recommend you go see them if you're thinking of buying a new (or used) vehicle. More
Excellent car buying experience. The salesman was very knowledgeable and professional. They are a very friendly group of people. This 10 yr coverage is awesome. never got this kind o The salesman was very knowledgeable and professional. They are a very friendly group of people. This 10 yr coverage is awesome. never got this kind of coverage and I have been dealing with Toyota since 2009. I should have gotten a Hyundai a long time ago... More
Took my car in for the 1st warranty Oil change. Even with all of the construction i was able to find the service area. Max worked with me and was very thorough on what to expect from him and the Even with all of the construction i was able to find the service area. Max worked with me and was very thorough on what to expect from him and the service. He gave me valuable information regarding my car and the warranty. I will continue to use this dealership for my maint. and in the future when i need a new vehicle. More
This dealership's service department has really gone downhill in the last year or so. I've been coming here since 2013 to service my Genesis. As of late, the service department NEVER answers the phone downhill in the last year or so. I've been coming here since 2013 to service my Genesis. As of late, the service department NEVER answers the phone, so simply interacting is impossible. That being said. I had this experience on my last visit. Brought in on appointment for a front bumper sensor issue (as well as an oil change and asked to have A/C evac'd and re-charged) on an appointment for a Saturday made around 40 days in advance. Was told they didn't have a sensor to repair/replace, even though that is what the appointment was for. Some anticipation of parts needed would have been nice. On Saturday night was told oil change and A/C was done but that sensor part not in until Tuesday, now I'm renting a vehicle and out ~$200. On Tuesday told Wednesday, on Wednesday told maybe Friday, maybe go into following week. I picked up my car on Wednesday and was told I'd be called when part came in. 2+ weeks later... no call, and of course my 10+ calls to their service department go unanswered. So, just an absolute train wreck of an experience where I'm out $200 and no further on my sensor issue. I'd fight them on the money, but not sure where I'd get with this group. I'm just simply going to take my business elsewhere and never set foot in this place again. More
A warranty item for my 2014 was covered with the 100,000 mile warranty. This coverage is awesome. It is my 2nd Hyundai. My first Hyundai cruised to over 200,000 miles. Max, the service advisor, took great c mile warranty. This coverage is awesome. It is my 2nd Hyundai. My first Hyundai cruised to over 200,000 miles. Max, the service advisor, took great care of me and my vehicle during this transaction and kept me informed about the progress. More