AutoNation Hyundai Tempe
Tempe, AZ
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Max Moon was very friendly and work on my vehicle was done in a timely manner. Max would call every day to give me an update on my vehicle. Things that needed fixing on my vehicle were done and I am a done in a timely manner. Max would call every day to give me an update on my vehicle. Things that needed fixing on my vehicle were done and I am a happy camper. More
You had my car for 1 week to complete simple repairs to my 2015 Sonata. I specifically asked ny service adviser Corbin to save the old part. He failed to do so. I also asked Corbin what brand of oil they my 2015 Sonata. I specifically asked ny service adviser Corbin to save the old part. He failed to do so. I also asked Corbin what brand of oil they use. He said that they used Pennzoil. The paperwork said Quakerstate. The repair work seems to be OK, but it was just completed. I'm giving you 1 star, and that is generous. More
Brought my sonata in for service. They are very poor at returning calls they suggested air filter replacement I called back several times unable to reach the advisor. Finally after se They are very poor at returning calls they suggested air filter replacement I called back several times unable to reach the advisor. Finally after several attempts I finally reached him and said they would perform the work . Then after my wife picked up the car the receipt said declined. Also other work they recommended I never heard about until I reviewed my receipt. It shows declined but never heard from anyone. Now I have to dig in to validate if they replaced the air filter. I give a 2 star because the work performed look correct but reaching the service department and speaking to someone is very difficult. It is not until you pick up the car you find out they recommend more work. 2 year ago they recommended new brakes but they didn’t say which ones. Then I took my car to another mechanic and the brakes were pads and rotors were fine all the way In healthy specifications. I am still using those brakes and they are still within specifications. What gives? More
Max Moon was very kind, professional and communicated well. My car was towed to the dealership while they were closed and the following day the mechanic had already had it in the shop and had a diagnosi well. My car was towed to the dealership while they were closed and the following day the mechanic had already had it in the shop and had a diagnosis. I was told by other dealerships it could take 7-10 days to diagnose. So Tempe was fast and it was so helpful! More