AutoNation Hyundai Tempe

Very flexible with scheduling appointments. Service personnel are alert, cordial and knowledgeable, whether the contact was in person or over the phone. Service personnel are alert, cordial and knowledgeable, whether the contact was in person or over the phone. More

First, the salesperson I was speaking to Joshua Gavin just stopped communicating with me completely after I had already committed to purchasing the car. After negotiating terms with him, I had to go into just stopped communicating with me completely after I had already committed to purchasing the car. After negotiating terms with him, I had to go into the dealership and start all over with a new person because he was nowhere to be found. Before we came in, I had only requested that we could come in the same day to sign as we would to pick up the car since we live far away. The salesperson found it necessary to put in our notes that I was being “very pushy” on getting the car which is a weird way to phrase someone wanting to buy a car. I’ve worked several job where I had to - as part of my job - know what promotions were currently going on and what the terms were. The folks at Autonation Hyundai had NO IDEA about the terms Hyundai was advertising on TV. They got the interest rate, term, and cash back amount all incorrect and were somewhat incredulous when I told them about the terms. But after checking with someone each time, they could confirm what I was telling them. Also they told me they detailed our new car and they obviously did not. The back windshield was filthy and so was the inside of the doors on a brand new car. I cannot recommend this dealership. I asked them clear questions that they could not give me answers to, such as at what time would the vehicle be ready to be picked up. Instead they decided to call me “pushy” in notes that I could clearly see. More

Professional and extremely friendly service. Dana is a gem! Nice to have AutoNation Hyundai Tempe back for service!! Kept me informed and returned car sooner than expected. Dana is a gem! Nice to have AutoNation Hyundai Tempe back for service!! Kept me informed and returned car sooner than expected. More

Every person I have encountered has went above and beyond to keep me happy in my car. From the sales, to finance and now to service. The construction is a temporary bummer. Keep up the great service. to keep me happy in my car. From the sales, to finance and now to service. The construction is a temporary bummer. Keep up the great service. More

Amazing service. Top level. Very transparent and no pressure. Strait to the point and quick to manage my time. Thank you, Also has no mark up on vehicles and want Top level. Very transparent and no pressure. Strait to the point and quick to manage my time. Thank you, Also has no mark up on vehicles and wanting to move units! More

This is our worst experience we ever had at a dealership. I bought my car three months ago on New Year’s Eve. 2023 Santa Fe. They were so eager to sell me the vehicle on that day. However when it dealership. I bought my car three months ago on New Year’s Eve. 2023 Santa Fe. They were so eager to sell me the vehicle on that day. However when it came time to service the vehicle they are the absolute worst. We have never ever been so disrespected. You don’t yell at your customers in the lobby, be disrespect, make up lies, tell the customers that you can’t be touched by corporate because you have been there for 4 years, refuse to give your name or your managers name and telling me to get in my vehicle when I’m asking for my part back so I can take my business else where. To top it all off you weren’t even the one to be helping us to begin with. It’s unacceptable the way we were treated because of their mess up of not having the part even tho we scheduled the appt a week before and even called 2 days prior to make sure the part was in. We had an appt at 11:20 and waited for 35 mins just for them to even look and see if they had the part in stock. Which they did not have. We live 35 miles from the dealership and it’s an inconvenience for us to drive out there. The service advisor who insisted on arguing with two women needs to be reprimanded for his actions. We have contacted corporate and put in a complaint for his unacceptable behavior. We will NEVER be back More

The team is really great and does great work. They are personable and helpful whenever you have a question. The only reason I could not give it five stars is the waiting area. They are personable and helpful whenever you have a question. The only reason I could not give it five stars is the waiting area. More

Everybody at the Dealership shows professionalism and helps us decide the best option for us. helps us decide the best option for us. More

Isaiah was friendly and helpful. The used cars at AutoNation have set prices, so there was no haggling, which I like! The used cars at AutoNation have set prices, so there was no haggling, which I like! More

Great low pressure, high customer service car buying experience. Very helpful and knowledgeable staff. Would definitely buy here again. experience. Very helpful and knowledgeable staff. Would definitely buy here again. More