AutoNation Hyundai Tempe

Definitely going back to this Hyundai location. My service advisor Max was so helpful and kind. My service advisor Max was so helpful and kind. More

The absolute worst. I couldn't get a live person on the phone, or anyone to call me back I couldn't get a live person on the phone, or anyone to call me back More

I had a really bas experience on my first appointment for my truck Santa Cruz which I purchased from them. The service people don’t know how to update the software in my truck and it is keep popping up in my my truck Santa Cruz which I purchased from them. The service people don’t know how to update the software in my truck and it is keep popping up in my truck which is little annoying. Also, I have purchased Santa Cruz but the paperwork shows and in their system that it is Sante Fe. Something is wrong there, some funny business is right there. More

The entire process was extremely smooth. Ted was really friendly and answered all the questions very well. Ted was really friendly and answered all the questions very well. More

Excellent service during the sale, everyone was very courteous and willing to clarify every single doubt, it helped a lot to make the best decision to purchase. I will absolutely recommend Theodore Jour courteous and willing to clarify every single doubt, it helped a lot to make the best decision to purchase. I will absolutely recommend Theodore Journiette for newbies in financial decisions, have your list of questions ready as I do, because all of them will be answered. I hope the after-sales service will be as good as my first impression of AutoNation Hyundai Tempe. More

I went in for a recall and software update, and the techs ran into some issues that were out their control. Douglas was very courteous and informed me of what was happening. When the problem escalated to a f ran into some issues that were out their control. Douglas was very courteous and informed me of what was happening. When the problem escalated to a fried computer module, Douglas explained what happened and how they were planning on fixing it. He was able to put me on a loaner Santa Fe,12 yrs newer than than the Elantra I drove in. I did not mind that at all. I appreciated the professionalism and great customer service. Thanks again Douglas for turning an unexpected issue into a great customer experience. More

The dealership is newly renovated and it looks welcoming and professional. The excellent staff match the updated look - they were helpful and did great work. and professional. The excellent staff match the updated look - they were helpful and did great work. More

I brought in my 2023 Santa Fe with less than 7000 miles for a free oil change and what I thought was warranty work. However, nobody at their dealer was available to re-align the hood, which was lifted in t for a free oil change and what I thought was warranty work. However, nobody at their dealer was available to re-align the hood, which was lifted in the right front corner and which was not noticed by me at purchase. Since they said it was body work and they don't have a body shop, they told me I had to take it to a body shop and pay out of pocket! Also: They wanted to charge me a $150 diagnostic fee to check why my front wheels would shimmy upon braking hard or when braking downhill. The problem was either a wheel out of balance or a warped rotor, which should be warranty work. The tires were at proper air pressure btw. I don't know that they have wheel balancing capabilities after learning they had no body shop. After checking with another dealer, I canceled the appointment with Auto Nation Hyundai and made a new appt with the other dealer, who told me they would do the work under the vehicle warranty. More

Excellent service would recommend to family and friends had oil change recently I got a good price and it was done within a timely matter. had oil change recently I got a good price and it was done within a timely matter. More

Everyone made the experience very easy and informative. Very nice and made the whole process of trading in my old car and buying a new one efficient which lead to me leaving the lot in my new SUV! Very nice and made the whole process of trading in my old car and buying a new one efficient which lead to me leaving the lot in my new SUV! More