AutoNation Hyundai Tempe

We needed to unexpectedly purchase a new car sooner than we had planned and came here to check out one of the vehicles on our list. We had such an amazing experience. Didn’t feel pressured to make any quick we had planned and came here to check out one of the vehicles on our list. We had such an amazing experience. Didn’t feel pressured to make any quick decisions. Was able to thoughtfully look and discuss with my husband the pros and cons. Our first sales person even showed us an option we hadn’t been considering that we feel in love with too and quickly added to our list. Wouldn’t change anything about our experience. Highly recommend this location, as the service was top notch, place was clean and we really appreciated that they had cars inside for us to explore / see and be out of the heat. Especially since we were shopping with our newborn. More

Bradley was awesome. Worked with me to understand my needs for the right car and for the right price. I have now bought two cars from this dealership and I will continue Worked with me to understand my needs for the right car and for the right price. I have now bought two cars from this dealership and I will continue to do so in the future. More

Very clean professional and helpful. All the staff were very helpful. They have good follow up. All the staff were very helpful. They have good follow up. More

Dustin Amann was phenomenal - I appreciated his careful review on my file and getting me in the vehicle I chose. He took his time, and attention. Definitely impressed with him i had not bought a brand new review on my file and getting me in the vehicle I chose. He took his time, and attention. Definitely impressed with him i had not bought a brand new car in over a decade. He made this process easier his customer service is impeccable. More

Brandon was great to work with. The overall sales process took longer than expected but the financial person said it was my fault. Strange response to a customer who just dropped The overall sales process took longer than expected but the financial person said it was my fault. Strange response to a customer who just dropped a big check. I bought it anyway More

They were upfront about the price and everything it all went very smooth. I was very happy with my experience. went very smooth. I was very happy with my experience. More

I have never felt more disrespected, belittled and treated with disregard in my entire life. My car was at the service department for 2 weeks. When I went to pick it up, I found it had been left outsi treated with disregard in my entire life. My car was at the service department for 2 weeks. When I went to pick it up, I found it had been left outside in the parking lot, with all four windows down, when there had been raining and dust storms all week. Who knows how long it had been left like that, completely unsecured and open to the elements. The service guy (John) said, well there it is and walked away. I was shocked, defeated and furious. It was blatantly obvious that rain dirt and dust storm debris were all over the inside of my car. I talked to another service agent who was significantly more professional and tried to offer support and did have my car washed. I did not have time to complete the free detail that he offered at the time. This was the tip of the iceberg. My car was not even repaired. Hyundai will not honor their warranty due to not enough "Carfax" records for service and oil changes. For a large portion of the time I have had this car, I have lived in a small rural community 135 miles from the next city. My family members or small private auto shops have completed the majority of the maintenance. I purchased my car brand new at this location in 2018. This is the fourth and last Hyundai that my immediate family will purchase, especially from Autonation Hyundai, in Tempe. More

The sales side was outstanding. ... Bradley was wo perfume and helped us as much as possible. Keith was my sales manager and did all that he could to get me the best deal possible. ... Bradley was wo perfume and helped us as much as possible. Keith was my sales manager and did all that he could to get me the best deal possible. Finance started out well,but has since failed to communicate with me regarding an issue with financing. They made an error on my paperwork and are dragging their feet in communicating a resolution. Service is horrible.... my vehicle had scratches that needed to be fixed. Service has forbover 2 weeks. Failed to contact me or return calls concerning scheduling repairs. Absolutely unsatisfactory. Buyer beware customer service beyond sales. Sales was outstanding ! More

Great service. But even though I had an appointment, the oil change still took 2 hours. But even though I had an appointment, the oil change still took 2 hours. More