AutoNation Hyundai Tempe

I contacted Robert about a Used Nissan Sentra and made an appt to come in. We were up front that my son was 18 with no credit. He has a verifiable 2 year job and good income. We stated that we could put 3K appt to come in. We were up front that my son was 18 with no credit. He has a verifiable 2 year job and good income. We stated that we could put 3K down on a vehicle you listed for $8998 which actually wholesales for around $5k per your own sales manager. The first offer came out with 4K warranty and gap and a bunch of other fees added to the sales price. I immediately ask to have the warranty and gap removed and was asked why. I said because I don't want it. The sales manager (did catch his name) was just very upset over recouping a fee the bank wanted to charge to do the loan. Finally he went to see what he could do. Someone else came back and the warranty was removed but the Gap was still there for $1100. I was told I could not do the loan without it. I said that you could not force me to buy Gap. He said he needed to make up the money you were paying for the bank fee. I told him Gap was an optional product and he told me that if I didn't buy the Gap he wouldn't sell me the car. So we left. BIG MISTAKE. Gap insurance is an optional product. You cannot force someone to buy optional products. I will be sure to let everyone know these practices. In addition, not once did they ask if I wanted to co - sign or look at any other options. I am more than capable of buying any car on that lot. I wanted my son to be able to finance his own car. Who made any money tonight while y'all were getting greedy? No one. And especially not Robert who did nothing wrong. He was great. He immediately responded to my initial request for info and texted me throughout the day. Good job Robert. The rest of the staff needs some training in ethics and customer service. More

My god-daughter and I had visited multiple car dealerships for two weekends and I have to say Jacob B. At Autonation Hyundai Tempe is awesome. We had a plan going car shopping and in 10 minutes in dealerships for two weekends and I have to say Jacob B. At Autonation Hyundai Tempe is awesome. We had a plan going car shopping and in 10 minutes in arriving there, we were test driving a couple of vehicles. Jacob has been in contact about our purchase and asked if we had any questions. We never felt rushed or pushed to buying. We knew what we wanted and were able to accomplish that purchase at Autonation Hyundai Tempe. We felt heard and didn't feel rushed or pushed into buying a vehicle. I highly recommend Autonation Hyundai Tempe. Shout out to Jacob Bermudez for being awesome! More

Was glad to get an appointment within a couple of weeks of my initial call. Not all Hyundai dealers could do that. I was taken on time, and the car was done during the promised time period. Was also nice t of my initial call. Not all Hyundai dealers could do that. I was taken on time, and the car was done during the promised time period. Was also nice that they washed it, not all dealers do that. Will return again for future services. More

I bought my first Santa Fe at this location back in 2016, I have always liked the customer service and workmanship. The new construction really was a nice enhancement. So it only made sense for me to come ba I have always liked the customer service and workmanship. The new construction really was a nice enhancement. So it only made sense for me to come back to a place where I am comfortable to purchase my new vehicle. More

Had a nice, professional experience. Good customer service. Everything was completed in a timely matter. Good customer service. Everything was completed in a timely matter. More

Great Experience all around! Service department was friendly and answered all of my questions. Price was fair and exactly as originally quoted. They were done with my car earlier Service department was friendly and answered all of my questions. Price was fair and exactly as originally quoted. They were done with my car earlier than expected. I will definitely be using this location going forward. Thank you so much! More

Overall I had an excellent experience at Auto Nation Tempe Hyundai. Frank was amazing to work with, He was very kind and a good listener. He kept me updated on the vehicles in stock, The team did everyt Tempe Hyundai. Frank was amazing to work with, He was very kind and a good listener. He kept me updated on the vehicles in stock, The team did everything possible to get me the best deal on the Santa Fe and the most money for my trade in. This was my second purchase from Auto Nation Hyundai, and I will do business here again. More

Very professional and timely. i was greeted with a smile as soon as i walked in the door. they exceeded my expectations i was greeted with a smile as soon as i walked in the door. they exceeded my expectations More

Fast and friendly staff. I got my oil changed and additional services found during inspection. Anthony was very friendly. I got my oil changed and additional services found during inspection. Anthony was very friendly. More

Purposely choosing Autonation for buying a reliable vehicle has been anything but easy. Tire warning light and service engine light came on at delivery. Even though I had been told there were no issues vehicle has been anything but easy. Tire warning light and service engine light came on at delivery. Even though I had been told there were no issues with the vehicle and the tire sensor had been repaired. A fiasco the whole way around. I have lost trust in anything associated with AN. More