AutoNation Hyundai Tempe

The entire process was extremely smooth. Ted was really friendly and answered all the questions very well. Ted was really friendly and answered all the questions very well. More

I went in for a recall and software update, and the techs ran into some issues that were out their control. Douglas was very courteous and informed me of what was happening. When the problem escalated to a f ran into some issues that were out their control. Douglas was very courteous and informed me of what was happening. When the problem escalated to a fried computer module, Douglas explained what happened and how they were planning on fixing it. He was able to put me on a loaner Santa Fe,12 yrs newer than than the Elantra I drove in. I did not mind that at all. I appreciated the professionalism and great customer service. Thanks again Douglas for turning an unexpected issue into a great customer experience. More

The dealership is newly renovated and it looks welcoming and professional. The excellent staff match the updated look - they were helpful and did great work. and professional. The excellent staff match the updated look - they were helpful and did great work. More

I brought in my 2023 Santa Fe with less than 7000 miles for a free oil change and what I thought was warranty work. However, nobody at their dealer was available to re-align the hood, which was lifted in t for a free oil change and what I thought was warranty work. However, nobody at their dealer was available to re-align the hood, which was lifted in the right front corner and which was not noticed by me at purchase. Since they said it was body work and they don't have a body shop, they told me I had to take it to a body shop and pay out of pocket! Also: They wanted to charge me a $150 diagnostic fee to check why my front wheels would shimmy upon braking hard or when braking downhill. The problem was either a wheel out of balance or a warped rotor, which should be warranty work. The tires were at proper air pressure btw. I don't know that they have wheel balancing capabilities after learning they had no body shop. After checking with another dealer, I canceled the appointment with Auto Nation Hyundai and made a new appt with the other dealer, who told me they would do the work under the vehicle warranty. More

Excellent service would recommend to family and friends had oil change recently I got a good price and it was done within a timely matter. had oil change recently I got a good price and it was done within a timely matter. More

Everyone made the experience very easy and informative. Very nice and made the whole process of trading in my old car and buying a new one efficient which lead to me leaving the lot in my new SUV! Very nice and made the whole process of trading in my old car and buying a new one efficient which lead to me leaving the lot in my new SUV! More

Had my 2022 serviced for the 8000 mile service. They stated the tires were inflated which they weren't. Had 2 lb difference on rear driver tire. After leaving the dealer, I discovered the tire was They stated the tires were inflated which they weren't. Had 2 lb difference on rear driver tire. After leaving the dealer, I discovered the tire was still low in the same location meaning they didn't bother to rotate the tires as they stated was done. When I called the dealer I was in a queue for a call back. Did they call? NO!! More

My advisor was straightforward and concentrated on my initial needs of my car. He brought to my attention any concerns with my car and didn’t pressure me into instant action. He gave me his card and let initial needs of my car. He brought to my attention any concerns with my car and didn’t pressure me into instant action. He gave me his card and let me know that I can call him to schedule another appointment if my car needs one. More

Very friendly, clean and the service department had me in and out in an hour and a half. My car was also washed. Great place!! and out in an hour and a half. My car was also washed. Great place!! More

Excellent customer service, highly recommended and appreciate the communication provided by the service team! A dream to work with! appreciate the communication provided by the service team! A dream to work with! More