AutoNation Hyundai Tempe

On time, efficient. Got my vehicle back within 2 hours for an oil change, tire rotation, and in general "check-up" Got my vehicle back within 2 hours for an oil change, tire rotation, and in general "check-up" More

I waited 2 hours for an oil change and saw my car sitting ready for over 45 mins. The individual I worked with talked to me as if I was a kid. He was nice enough to give me a free oil change because I had go ready for over 45 mins. The individual I worked with talked to me as if I was a kid. He was nice enough to give me a free oil change because I had gotten off on my oil change schedule. It was an easy place to find and I appreciated getting out of the car in the garage where it was cooler. More

I brought my car in the night before my apt at 840am. Didn't receive a a call till 1130am and then was supposed to get a call back with diagnosis an an hour later and so I called at 430pm and couldn't ge Didn't receive a a call till 1130am and then was supposed to get a call back with diagnosis an an hour later and so I called at 430pm and couldn't get thru. Had to call new sells to get my service agent and then she was vial and mean and told me to pick up my car without service. Horrible service. Worst service ever Ahsly Crud is the worst service agent More

Went in to look at a used vehicle honestly the best dealership experience I’ve ever had! Worked with smoove he wasn’t pushy in anyway. dealership experience I’ve ever had! Worked with smoove he wasn’t pushy in anyway. More

Brought my car in for its first oil change. The two guys in the service department that I dealt with were both helpful and have convinced me that this is the only dealer that I will take my ca The two guys in the service department that I dealt with were both helpful and have convinced me that this is the only dealer that I will take my car to for service. The only complaint I have is that I booked the appointment online and didn't realize that I would be waiting in the lounge for 2.5 hours for the service to complete. I know for next time, though! More

So far I've only brought my new Elantra in for an oil change. Ashley was so nice and the service team provided quality service returning my car back to me in beautiful condition. change. Ashley was so nice and the service team provided quality service returning my car back to me in beautiful condition. More

Only problem was getting in my car. Parking spot was very small. Trying to get the door open to squeeze in. Parking spot was very small. Trying to get the door open to squeeze in. More

My car was totaled and I was dreading the car buying process. We were greeted so kindly by Robert and he was extremely nice and not pushy at all. Just a great guy. When we came back a few days later to process. We were greeted so kindly by Robert and he was extremely nice and not pushy at all. Just a great guy. When we came back a few days later to talk numbers, Robert was so popular, we ended up working with Josh. Who was also just absolutely amazing. So genuine and professional. Both of them made me feel comfortable and cared for, which I did not have an experience like this anywhere else. I also enjoyed working with Bri, the CFM. I really can’t say enough great things about everyone at this dealership. I will be bragging about them to everyone I can! Oh- and I’m absolutely in love with my new car!!!!!! More

I contacted Robert about a Used Nissan Sentra and made an appt to come in. We were up front that my son was 18 with no credit. He has a verifiable 2 year job and good income. We stated that we could put 3K appt to come in. We were up front that my son was 18 with no credit. He has a verifiable 2 year job and good income. We stated that we could put 3K down on a vehicle you listed for $8998 which actually wholesales for around $5k per your own sales manager. The first offer came out with 4K warranty and gap and a bunch of other fees added to the sales price. I immediately ask to have the warranty and gap removed and was asked why. I said because I don't want it. The sales manager (did catch his name) was just very upset over recouping a fee the bank wanted to charge to do the loan. Finally he went to see what he could do. Someone else came back and the warranty was removed but the Gap was still there for $1100. I was told I could not do the loan without it. I said that you could not force me to buy Gap. He said he needed to make up the money you were paying for the bank fee. I told him Gap was an optional product and he told me that if I didn't buy the Gap he wouldn't sell me the car. So we left. BIG MISTAKE. Gap insurance is an optional product. You cannot force someone to buy optional products. I will be sure to let everyone know these practices. In addition, not once did they ask if I wanted to co - sign or look at any other options. I am more than capable of buying any car on that lot. I wanted my son to be able to finance his own car. Who made any money tonight while y'all were getting greedy? No one. And especially not Robert who did nothing wrong. He was great. He immediately responded to my initial request for info and texted me throughout the day. Good job Robert. The rest of the staff needs some training in ethics and customer service. More