AutoNation Hyundai Tempe

I originally went into the dealership to look at the new Hyundai Elantras and when I arrived James approached me with a welcoming smile. It was very cold and windy that evening and James was very patient ex Hyundai Elantras and when I arrived James approached me with a welcoming smile. It was very cold and windy that evening and James was very patient explaining the details of the vehicle. I had left the dealership with little doubt about purchasing that vehicle. As the days went by I contemplated purchasing several other vehicles and finally made the decision to purchase the Elantra. I tried to find James' card with little success and called the dealer to see if they could tell me who he was based on the description. The person who helped me said that they would be more than happy to take care of me as he was James' partner. I told him that I only wanted to work with James and I would wait for him to come in and left my number. I was surprised when James returned my call immediately even though he had not arrived to work yet. I set up an appointment to meet with him that afternoon and when we arrived he had the car already pulled up and ready for my inspection. Once we got through the paperwork and my extensive negotiations, I purchased the vehicle. Throughout the entire process James was very honest about the pricing and what to expect through every step. Once the sale was completed, James made sure to go through every aspect of the car to ensure I understood all of it's functionality. James provided the best car buying experience I have ever had and I will certainly recommend him to anyone purchasing a Hyundai. Thanks James! Jason Stuart More

My experience with Hyundai of Tempe was not stressful. Actions that need to be done on the car were explained clearly, i.e., what the does it affect and how things work. There was no pressure to spend mor Actions that need to be done on the car were explained clearly, i.e., what the does it affect and how things work. There was no pressure to spend more money than what is necessary. The staff are courteous, friendly, and very knowlegdeable about what they do. Workmanship on the repairs done on my car was very reliable. More

The fast service and frendlyness of all the employees there. Plus the customer waiting area is so plesant. I don't mind at all waiting for my car's service to be complete even on my day off. Thank you so there. Plus the customer waiting area is so plesant. I don't mind at all waiting for my car's service to be complete even on my day off. Thank you so much for thinking of the customer, most places just have a place to sit and TV no refreshments. I really appreciate the thoughtfulness to make the customers time waiting pleasent. Once again THANK YOU More

David in the service dept has been my advisor since I purchased the car car 18 months ago, he has been very helpful and attentive with the servicing of my Sante Fe. The dealership is great as it is con purchased the car car 18 months ago, he has been very helpful and attentive with the servicing of my Sante Fe. The dealership is great as it is convenient to my work, and they have flexible hours and the remodle of the service wait area makes it a more confortable wait. More

Casey is always friendly and informative. I asked for a summary of items that needed to be done to my car and received a detailed list with prices. Casey prioritized the items giving me an idea of what I summary of items that needed to be done to my car and received a detailed list with prices. Casey prioritized the items giving me an idea of what I should consider first when maintaining my 9 year old Elantra. More

Donna is fabulous. We have been working with her for 3-4 years now and have never been disappointed. She is a very friendly, courteous person who you can tell really cares about the customer.The dealership years now and have never been disappointed. She is a very friendly, courteous person who you can tell really cares about the customer.The dealership is very clean and has recently undergone chnages that enhance the experience. More

Ron Rinaldi, our salesman is an an outstanding professional. He fully and accurately answered all of my many questions. Most importantly, he was totally honest without any doubts on our part of professional. He fully and accurately answered all of my many questions. Most importantly, he was totally honest without any doubts on our part of what he promised. Most happy to reccomend Ron and this dealership to friends and family. Thanks for a excellent deal and enjoyable purchase. Love the Sonata. Bob and Phyllis Heslin More

the new waiting area is awsome with the coffee and snacks- do wish there was a restroom in the service area for customers however. Ryan has been awsome every time I come in to get work done on my car snacks- do wish there was a restroom in the service area for customers however. Ryan has been awsome every time I come in to get work done on my car. He lets me know what I need and how much things will cost and is extremely friendly and always goes out of his way to be helpful! I don't know anything about cars and he is patient with me when I have to give my Husband a call to let him know what's wrong and how much repairs will be to see what we need to get done. He is very professional and it is amazing at such a young age-that he is such a natural. I don't ever dread calling to make an appt. More

Dave was really helpful and friendly. I was worried I was going to get raked over the coals, but he grandfathered a warranty and completed all the maintanance on my car at a reasonable rate. They also h was going to get raked over the coals, but he grandfathered a warranty and completed all the maintanance on my car at a reasonable rate. They also had my car ready to be picked up at the promised time. I really appreciate it, and will definintely go back to this dealer. More

Dear General Manager and Service Manager: I must Dear General Manager and Service Manager: I must commend Casey Grant on his excellent customer service. "Every" time that I go in for service, whet Dear General Manager and Service Manager: I must commend Casey Grant on his excellent customer service. "Every" time that I go in for service, whether scheduled or unplanned, Casey is always full of vibrant energy, infectious kindness and always has a proactive resolution to offer his customers. I can always depend on him to produce a win/win outcome so that both Hyundai's and my goals as a customer are met. This is unique these days as many car dealerships (especially in the Service Dept) have forgotten the concept of "teamwork." Because Casey is "consistently" well informed, a proactive problem solver and always provides a stellar level of customer service, I make Hyundai of Tempe my first choice for all of my families car needs. I also refer others and inform friends and family that if they purchase a car from you, they will be in very capable, trustworthy and reliable hands and that they can expect top notch service when having their car serviced EVERY time. This is so important these days and again unique. Please acknowledge Casey on his excellent customer service, professionalism and positive disposition. He is most definitely Hyundai of Tempe's most innovative, highly efficient, enthusiastic and skillful employee who is a great asset to your company. Casey truly leads by example! Please share this with Casey when you both commend him on a job well-done. This one is a keeper....take good care of him! In good health and fitness, Dana Aguilar More