AutoNation Chevrolet Pembroke Pines

worst service department ever They are very unprofessional, I took my car for an oil change, I got to the dealership at 4:40 pm with an appointment for that time, no one wanted to They are very unprofessional, I took my car for an oil change, I got to the dealership at 4:40 pm with an appointment for that time, no one wanted to take care of me...when one service advisor finally took my car he found out that my appointment was with Mike Berzon, he redirected me to this person desk and he started complaining because he was about to leave, he mistreated his coworker in front of me....not even the manager (who knew what happened) came to me to find out was going on or to apologize... More

the worst customer service in use cars I went to buy a truck salesman show me service report everything look good.i trusted the salesman sow I went with the deal the next day I open the hoo I went to buy a truck salesman show me service report everything look good.i trusted the salesman sow I went with the deal the next day I open the hood of the truck dirty full of oil.sow went back and talk to the sale manager he told me just because a oil leak no don't want the truck .that just got me mad .sow I return the vehicle from nice they to bad customer service .i said I don't want the truck . They still have our tittle for our trade no one have the curtesy to call me back .people they lie about car inspection don't buy a lemon. More

Purchasing a new car I just purchased a car at Autonation Chevrolet at Pembroke Pines and my overall review is excellent. The sales associate Ronald Silbermman gave me top I just purchased a car at Autonation Chevrolet at Pembroke Pines and my overall review is excellent. The sales associate Ronald Silbermman gave me top customer service and advise making my purchase easy and transparent. He made me feel at ease and gave me professional advice to make the most effective decision and fulfill my expectations. More

Great Service I was assigned the difficult task to Lease a vehicle for the company I represent. Thank you Ronald Silbermann for your honesty and outstanding custom I was assigned the difficult task to Lease a vehicle for the company I represent. Thank you Ronald Silbermann for your honesty and outstanding customer service. My boss will only deal with you in the future. He was very impressed. More

New car buying experience All I can say is that Matt went over and above to meet our need. We initially came in to look and browze.But Matt was so kind and helpful , the deal h All I can say is that Matt went over and above to meet our need. We initially came in to look and browze.But Matt was so kind and helpful , the deal he offered us was so great that we decided to buy the car. More

Gracias por atendernos bien Compramos un Chevrolet modelo Equinox del 2015 y el Sr. Ronal Silmerman nos ayudo en todo y no nos puso presión para vender y nos busco un buen precio Compramos un Chevrolet modelo Equinox del 2015 y el Sr. Ronal Silmerman nos ayudo en todo y no nos puso presión para vender y nos busco un buen precio para nuestro vehículo que devolvimos para comprar este nuevo. Muchas gracias señor Ronal, mi hermana va a ir donde usted para comprar el carro de ella. More

Friendly helpful service I am looking for a used car and I have specific needs. Rolando was very helpful, friendly and knowledgeable about what I was looking for. He showed me I am looking for a used car and I have specific needs. Rolando was very helpful, friendly and knowledgeable about what I was looking for. He showed me all available cars in the type I wanted and understood what I wanted and needed. More

To the best dealership in the nation !!! Let me start off by saying I was 120% satisfied with my visit to Auto Nation Pembroke Pines from the moment I set foot into the dealership I was welco Let me start off by saying I was 120% satisfied with my visit to Auto Nation Pembroke Pines from the moment I set foot into the dealership I was welcomed with greetings and smiling faces. I can say I was very well accommodated by the employees. MR. CHAYANNE FREEMAN, in particular. He was the salesman that took care of me and he went above and beyond of my expectations. He made the whole process quick and easy for me and beyond that, he was also kind and generous enough to offer me refreshments and snacks. This was my first visit with the dealership and I recommend everyone to visit them too. They take care of as if you're their own. More

2WICE I WENT TO THIS DEALER TWO TIMES. THE FIRST TIME WAS A FEW YEARS AGO WHERE CRAIG BROWN WAS MY SALESMAN. HE SHOWED ME GREAT RESPECT AND HELPED ME AND A I WENT TO THIS DEALER TWO TIMES. THE FIRST TIME WAS A FEW YEARS AGO WHERE CRAIG BROWN WAS MY SALESMAN. HE SHOWED ME GREAT RESPECT AND HELPED ME AND A FRIEND THROUGH TH PROCESS. WE STAYED THERE UNTIL AROUND 10:30PM THAT NIGHT WAITING ON THE PAPERWORK. I BOUGHT A 2003 HYUNDAI ELANTRA GT from HIM. LAST MONTH, I WENT BACK BECAUSE I NEEDED A RIDE. THIS TIME TOTALLY SUCKED. MY SALES GUY - VYRON very pushy and talkative. I wanted a car, but the one I wanted, I understood, I could not afford it. But I told them, if they could find me a car, I could go pick it up myself. They did not want to do that and end up selling me a lemon! I asked them if they would fix the problems on the car, which was HORN, and sway bar -- AND VYRON SAID YES! BECAUSE THOSE ARE SAFETY ISSUES, WE WILL FIX THE CAR, BUT THE COSMETIC STUFF IS UP TO YOU. I AGREED. I TOOK THE CAR TO AUTONATION FORD AND GUESS WHAT -- THOSE PROBLEMS WERE ON ME NOW! -- 2000 FORD CROWN VICTORIA POLICE INTERCEPTOR. Took this car to both CARMAX and GOODYEAR and they both said the same thing - WHY ON EARTH WOULD THEY SELL SUCH A LEMON WITHOUT TAKING CARE OF THOSE ISSUES? The sway bar - tie rods, horn, alignment and balance. I would not recommend this particular dealership to anyone. Not saying all are bad, but not this particular area. I end up having to get rid of that car for $500.00 because it was going to cost more to fix it than I actually paid for it. SMDH ... I guess we all learn our lessons! More

Happy Customer Car buying can be a stressful experience, but thanks to Jerry, my experience at Autonation Chevrolet was stress free. Jerry was knowledgable, patient Car buying can be a stressful experience, but thanks to Jerry, my experience at Autonation Chevrolet was stress free. Jerry was knowledgable, patient and pleasant. I arrived at the dealership not certain I would buy a car that day, but left the dealership with a new Equinox. Thank you Jerry. More