AutoNation Chevrolet Pembroke Pines

I give 5 stars to Yudi in the service department. Yudi restored my faith to continue being a customer with Chevrolet. I became a Chevrolet customer in 2020 after purchasing my first american vehicl Yudi restored my faith to continue being a customer with Chevrolet. I became a Chevrolet customer in 2020 after purchasing my first american vehicle. I have driven Lexus and Mercedes for more than 20 years and service have been impeccable at those dealerships. I wanted a strong SUV for work so I purchased the 2021 Tahoe LT. My first service experience with one of the guys there was not good. For my 2nd service, I was fortunate enough to get a lady name Yudi. Thank to Yudi for having good communication skills, always following up and being true professional. More

Asked for a price on a part and chased him for a week. Never got my answer. I will take my business else where. Never got my answer. I will take my business else where. More

The service was performed quickly. The shuttle service was appreciated. I will be back in a few months for other needed service. The shuttle service was appreciated. I will be back in a few months for other needed service. More

Purchased a pre-owned 2019 Chevrolet Corvette. The vehicle was clean with low mileage and the dealership provided a CARFAX report showing one owner, no accidents and a good maintenance history. The vehicle was clean with low mileage and the dealership provided a CARFAX report showing one owner, no accidents and a good maintenance history. George Sanchez was very helpful with the purchase process, providing a test drive, contacting my automobile insurance carrier, and working with me for a good price on my trade-in vehicle. The Corvette was sold Autonation certified, with new tires and wiper blades, detailing, an oil change, and carried a 5-Day, 250-mile money back guarantee. Jose Lanier arranged for financing on a portion of the final sale price and arranged for several vehicle protection plans. Being a Corvette owner himself, Jose took the time to give a quick rundown of the vehicle's instrumentation features before I left the dealership. The only downside was that there was a slight oil filter leak, which was corrected by Autonation's maintenance department, and that the vehicle did not come with an owner's manual, which was subsequently downloaded from Chevrolet. To improve the customer's experience, I suggest that Autonation provide missing manuals on a memory stick (Autonation branded, of course) to the customer. All in all, it was a good purchasing experience, and I am enjoying my new ride! More

The salesman and staff are very professional and friendly. Their experience made the purchase a lot easier friendly. Their experience made the purchase a lot easier More

I was surprised in a good way that I was attended by women in all the process. Debbie was awesome. women in all the process. Debbie was awesome. More

I think it is a shame that dealship charges $168 diagnostic after doing a $800 job on your car. I could understand If you did not ha e repairs done and then the $168 could be justified. Very disapp diagnostic after doing a $800 job on your car. I could understand If you did not ha e repairs done and then the $168 could be justified. Very disappointed More

What is noted with sincere gratitude is the maintenance - your service dept is exceptional. Your service agents - bar none. Namely, Shivanand Balkaran does what it takes to address my concerns, keeps me upda your service dept is exceptional. Your service agents - bar none. Namely, Shivanand Balkaran does what it takes to address my concerns, keeps me updated when it's time to reschedule again -just a great experience. Sentiments from a very satisfied customer! More

My service representative Andrew is always polite and keeps me informed the entire process. Thanks Andrew! keeps me informed the entire process. Thanks Andrew! More

Not high-quality repairs. I was without car 1 week. The right rubber for cleaning the glass disappeared on the glass. After repair, the air conditioner works only if the ca I was without car 1 week. The right rubber for cleaning the glass disappeared on the glass. After repair, the air conditioner works only if the car is moving. If the car stops, then the air does not go cooled. At the time the air conditioner is turned on, some kind of chemical smell goes into the car interior. Before the repair, the air conditioning system worked normally. Something was damaged at the time of repair in the cooling system. This is not the first time that other problems arise immediately after the repair in Chevrolet service. More