AutoNation Chevrolet Pembroke Pines

Purchased a new car 2021 for me. . super first big purchase ever…nervous.. lots of papers to sign.. expected walk through of everything I’m signing… not much for customer service … so . super first big purchase ever…nervous.. lots of papers to sign.. expected walk through of everything I’m signing… not much for customer service … so be it…expected car to be in great condition .. something you would be comfortable giving to your sister .. hoping you liked her…not realizing my back tires need replacing … some sort of rear end rattling, fixed myself while washing my car inside rear wheel well plastics were loose…. Poor visibility from old wipers not replaced…( found this out in the monsoon rainstorm on 595)Wiper washer hose not working.. some sort of food /puke caked all over back seat and seatbelt also in between driver side and console… even found 1/2 a candy cane down there… Just wondering if these minor things are looked over what major things were not addressed..? Concerning! More

The service department could use more help with getting those with appointments and waiting in and out instead of 3+ hour wait. those with appointments and waiting in and out instead of 3+ hour wait. More

The customer service that I received from my service tech was great this visit and he was very knowledgeable. was great this visit and he was very knowledgeable. More

I am a regular customer at this dealership and I never had problems. The staff has always been helpful and friendly. had problems. The staff has always been helpful and friendly. More

Th service advisor Deborah Gill spoke to me with no respect. My advisor did not turn up to work, so I was told by one of the service representative outside that I should sit in Deborah Gill’s office. W respect. My advisor did not turn up to work, so I was told by one of the service representative outside that I should sit in Deborah Gill’s office. When she came and saw me in her office, at the top of her voice she shouted to be. “WHAT ARE YOU DOING IN MY OFFICE “ so I explained to her, yet she kept on questioning me. This behavior is so low people with Deborah Gill’s disposition should not be providing service to customers. I have been coming to Auto Nation since 2015 and I have never experienced such disrespect. Sorry to say, but I need to find another dealership who values my business More

Debbie the service advisor was knowledgeable and friendly. She got me in and out as soon as possible when I was in for a while bunch of scheduled maintenance plus oil change and tire rotation and a friendly. She got me in and out as soon as possible when I was in for a while bunch of scheduled maintenance plus oil change and tire rotation and a recall check. More

The customer service was great timing was good and friendly staff was satisfied with our service friendly staff was satisfied with our service More

Awesome staff, appointment setup was easy. Drop off and pickup a breeze. We received a video of the walk around for tirecheck. Drop off and pickup a breeze. We received a video of the walk around for tirecheck. More

Todo el personal muy profesional en su área, el lugar muy limpio y ordenado. Le recomiendo el dealer. limpio y ordenado. Le recomiendo el dealer. More

We had an excellent experience working with Autonation Chevrolet Pembroke Pines, especially Angel Nieves. He was very patient and answered our questions in detail. We were not the easiest customers and ha Chevrolet Pembroke Pines, especially Angel Nieves. He was very patient and answered our questions in detail. We were not the easiest customers and had some very specific requirements. They were able to solve every problem without any hidden costs or extra BS. We could not be happier with the service or with our new Trailblazer. Thank you so much! More