AutoLand Toyota

Dealership has good customer service, however my car appraisal took over 2 hours, and the appraised amount was tremendously lower that what it should have been, especially since I got an email that said appraisal took over 2 hours, and the appraised amount was tremendously lower that what it should have been, especially since I got an email that said my car was in HIGH DEMAND. Became increasingly unsatisfied with my visit to this dealership, especially since it took over two hours just to get my vehicle appraised! In the meantime, they were trying to sell me a car, which I said I was not interested in doing, until I got the appraised value! More

Autoland sales rep were very friendly, informative, not pushy, very patient with me due to the fact that I did not know what car I wanted. He showed me different models and assured me that I will find a c pushy, very patient with me due to the fact that I did not know what car I wanted. He showed me different models and assured me that I will find a car that will meet all my needs. He said these cars are excellent and they sell them selves just "test drive them" He was right, I choose a 2013 Highlander Se and I love my car. Its amazing, its fully loaded and its a good running vehicle. The financial aspect went very smoothly, I drove home with my brand new car. Your staff in Autoland are very professional, caring human beings. They roll out the red carpet for you, I felt like a valued cusomer. I will recommend all my friends and family to go to Autoland to buy their cars. Thank you for all your help. A satisfied customer Nereida Santiago More

I enjoyed my experience at AutoLand from the moment my family and I arrived we were treated with courteous professionalism, which has continued with follow up correspondance since our purchase. family and I arrived we were treated with courteous professionalism, which has continued with follow up correspondance since our purchase. More

Good dealership, just 2 things that bugged me. I was there looking at vehicles about 1.5 years ago and when I was ready to lease a Toyota Camry, I call my insurance to see how much the insurance would b there looking at vehicles about 1.5 years ago and when I was ready to lease a Toyota Camry, I call my insurance to see how much the insurance would be and after I give my insurance agent the VIN number, she tells me that it is a 2011 Camry NOT a 2012 Camry. I told that to the sales person and he kept insisting it was a 2012. YOU MAKE THE DECISION AS TO WHO WAS RIGHT. I then buckled at purchasing the vehicle and kept giving them reasons why not to buy...one of them the "actuality" of the model year, and the Manager angrily comes to me and tells me how much you do you want to lease it for? I just give him a number of $250/month....and he goes and writes on a little paper that if he gets me the vehicle at this price that I would agree to buy it. I reluctantly replied that I WILL NOT SIGN your little made up contract, and told him to see if he could get me that price. He got mad that I did not sign his agreement and that he cannot give me a deal until I sign his little paper. UNBELIEVABLE TACTICS!!!! More

Mervin greeted us, the minute we walked in, with a smile. He asked us a few questions before proceeding with a sale and was not very pushy. Mervin was very knowledgeable with all vehicles and knew exactly wh He asked us a few questions before proceeding with a sale and was not very pushy. Mervin was very knowledgeable with all vehicles and knew exactly what we were looking for. He seemed very professional and had a very pleasant demeanor. Although it was getting late, Sam was very patient with us and answered every question we had relating the different options of warranty for our vehicle. He answered every question we had regarding the paperwork we had to sign. Humberto was very thorough with showing us step by step on how to use every feature our new RAV4 was equipped with. He even followed up with a phone call a few days later to ask if we had any questions, he will be available to answer. Overall experience was great and because of friendly staff, we recommend Autoland to family and friends. More

What a GREAT car purchase experience my husband and I had!!! Roland Burke and his team, Orin McKay, were truly exeptional - THANK YOU VERY MUCH! We love our new car too! had!!! Roland Burke and his team, Orin McKay, were truly exeptional - THANK YOU VERY MUCH! We love our new car too! More

Our recent experience at Toyota Autoland was great. The people we worked with were knowledgeable and professional, making the car buying process, which can be overwhelming, virtually painless. I would reco people we worked with were knowledgeable and professional, making the car buying process, which can be overwhelming, virtually painless. I would recommend this dealership to anyone looking to purchase or lease. More

Jamel and Michael made buying my 2012 toyota camry hybrid enjoyable.Jamel gave me and my family a test drive in the car and was very friendly when we was driving it. When I sat down to talk price Mich hybrid enjoyable.Jamel gave me and my family a test drive in the car and was very friendly when we was driving it. When I sat down to talk price Michael Maffucci was able to work with in my budget. I would recommend Autoland for anybody looking to buy a toyota. More

Great experience!! My sales guy "Felix" was the best!! The process was easy and the team members treated me like I was their favorite customer. Kudos to AutoLand Toyota!! best!! The process was easy and the team members treated me like I was their favorite customer. Kudos to AutoLand Toyota!! More

1) Courteous, respectful and professional. 2) My sales 1) Courteous, respectful and professional. 2) My sales rep representative Vinny was very knowledgeable and was very patient explaining the various mo 1) Courteous, respectful and professional. 2) My sales rep representative Vinny was very knowledgeable and was very patient explaining the various models available. When my family wanted a specific model with back up camera, specific leather color, and Sport Edition, Vinny walked around to each car on the lot and found it for us.The selection on the lot was enormous so finding that specific car was easy with my sales representative. So next time ask for Vinny when you decide to shop at Autoland! He will take care of you. 3) Peter the manager was very professional and worked on negotiating a price that we could all agree upon. Most importantly he treated you with respect! 4) Pleasant, no pressure shopping experience with free food for their customers on their showroom floor! Can't beat that! More