AutoLand Toyota
Springfield, NJ
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666 Reviews of AutoLand Toyota
Go somewhere else!! Buyer beware This has been the worst lease experience I have ever had ,I have leased multiple vehicles from another dealership prior to this. We decided to try a This has been the worst lease experience I have ever had ,I have leased multiple vehicles from another dealership prior to this. We decided to try a Toyota instead of a Honda this time and went to Autoland, after negotiating a down payment and monthly payment the finance manager tries to leach more money a month for all these different options, one being gap insurance($97/month) that was always included in my Honda. Now at the end we happily went back to Honda and have the pre inspection company come out to look at the van per the Toyota website saying this was required, wasting from 9am-1pm and losing overtime because of the window. Now Autoland says I need an appt to return the van so they can inspect it, wasting more of my time and money lost from overtime, and oh yeah I have to keep it insured and pay for that the whole time, and yeah also there a $350 disposition fee. Ending this lease has cost me over $1000 plus a bs disposition fee More
Great and Efficient service Spoke to dealer on the phone before we came in. Told them what we wanted, the number we like and when we got here, they gave us what we wanted. No BS. Spoke to dealer on the phone before we came in. Told them what we wanted, the number we like and when we got here, they gave us what we wanted. No BS. Quick and efficient. the salesman was sincere and straight foward. More
Professional team I wasn't impressed with how I was originally greeted and treated when I entered for the first time at this dealership. I came in for a 2015 Rav4 and I wasn't impressed with how I was originally greeted and treated when I entered for the first time at this dealership. I came in for a 2015 Rav4 and was immediately told "we are sold out". I promptly stated that their website showed that they had 8 and there was a blue one I was particularly interested in, and asked if she could check her system. A minute later it was confirmed I was correct and was shown the vehicle. If I didn't do my research prior to coming in, I would have simply walked out after the first 2 minutes. I proceed to make a purchase a couple of days later and feel that I received a fair price for my purchase. Without going into the details, the process of taking delivery of the car the same evening as the purchase was very rushed and unpleasant. However, since I brought it to the attention of the management, Autoland is trying to make up for my bad experience including sincerely apologizing for what I went thru. They personally came to my job to deliver my new plates and registration and took the time to explain the feature of my new vehicle. Sometimes when you screw up, it's how you handle yourself afterwards that determines how the customer ultimate feels about your organization. They seem to be trying, so I can't ding them too much. Can't give them 5 stars but 4 stars means I'll come back if I need another car. More
Great service n experance Well the sale people was nice helpful Pervich,Melvin,Steve , really worked hard to make me happy which they did I have the car of my dreams n the best Well the sale people was nice helpful Pervich,Melvin,Steve , really worked hard to make me happy which they did I have the car of my dreams n the best price I've could've gotten family 4 ever I love this place Auto land this wasn't my first time there me n my wife have gotten cars before the deals just always gotten better thanks guys Your the best see you again thanks once again keep up the good work in my book happy customer Billy Cruz More
Autoland has it all, cars and a great salesman (Jean Rock) Autoland's showroom was spacious and comfortable it did not feel like a typical car dealership. Music was playing, food was available, families were s Autoland's showroom was spacious and comfortable it did not feel like a typical car dealership. Music was playing, food was available, families were smiling and the Autoland staff was very attentive. From start to finish Jean Rock was very attentive to my needs, and that is in his nature this is my fifth (yes people fifth) Toyota that I have leased with him. He always gives me all the information so I can make an informed decision and he never, NEVER tries to up-sell me on anything. Autoland has a lot of cars so it took me a while to look at them all but Jean Rock was always at the ready in case I had a question about anything. His, professionalism and knowledge about cars is just some of the reasons I will come back to him for every car I purchase. When it came time to process everything Billy Negron very thoroughly explained me to all the optional packages, based on my commute. When the purchase was all over I left in my new car with the peace of mind knowing I made the best decision because I was well informed. How many people can really say that? I highly recommend Autoland to family and friends. More
professional, courteous, industrious and expeditious Very good experience, worked dilligently to make deal happen. I would recommend this dealership to friends and family. They worked past their working Very good experience, worked dilligently to make deal happen. I would recommend this dealership to friends and family. They worked past their working hours to make this de work More
redefined how I think about car salesmen (women) Stefani and Steve provided me with the right information to inform my purchase. While I already knew what I wanted when I walked in, they both provid Stefani and Steve provided me with the right information to inform my purchase. While I already knew what I wanted when I walked in, they both provided great information that ultimately changed my mind (extending Toyota Care, looking at another model given how I was using the car and my driving habits) I was never driven to buy more than I was willing to...great team. More
Great service My time at autoland was overral 10 out of 10 the staff is very friendly and that's something you look for when purchasing anything how the staff treat My time at autoland was overral 10 out of 10 the staff is very friendly and that's something you look for when purchasing anything how the staff treats you. I will certainly recommend them to my friends and family More
Priceless service From the moment I stepped foot inside autoland toyota there was very positive friendly comforting atmosphere and I could tell right away this dealersh From the moment I stepped foot inside autoland toyota there was very positive friendly comforting atmosphere and I could tell right away this dealership was more then invested in selling cars. Everyone I met in this dealership have such good personalities it was as if this wasn't my first time there and that made the over all experience priceless. Pricing is great and the car is amazing! Thank you. More
Review of Experience Re-Leasing Rav4 Everything was good. I have leased from and had my Rav4's serviced by Autoland for many years and have always been satisfied. I will continue to com Everything was good. I have leased from and had my Rav4's serviced by Autoland for many years and have always been satisfied. I will continue to come to Autoland when my lease is up, and I will continue to use Autoland's service team when it is time for regular service. More