AutoFair Hyundai

I loved the fact I wasn't pressured into buying a car on my first visit into AutoFair Hyundai. The salesman I spoke with was respectful and listened to what I was looking for and what I really wanted in a c my first visit into AutoFair Hyundai. The salesman I spoke with was respectful and listened to what I was looking for and what I really wanted in a car. It's been 10 years since I even thought about car shopping so it was important to me to feel comfortable and you know, I did.. I didn't want to turn and run out the door. I started out with Cameron who I'd totally recommend doing business with. He was away when the deal really got rolling (sorry about that Cameron hope you had a great time in Colorado). Shrey was my go to from that point on and I couldn't have been more pleased with the results. He kept me informed when the delivery date changed and I got a call right away when the car arrived. The day I picked up the car (August 1) He walked me through the features that I had no idea the car had. (Things sure have changed over the years). I told him a new phone was next on the list and he said to let him know when I got it and he would happily show me even more things that I can do. I look forward to that. Overall I love my Venue, while I was at AutoFair I was treated with respect by everyone I encountered and through the whole process I felt like I was the only one that mattered to Shrey. Thank you for making my car buying experience an exceptional one. Brenda G. More

I felt like a queen at my service appointment today! I went in for a pre-paid oil change and tire rotation and I suggested I might need a cabin air filter replacement but was told I did not. I apprecia I went in for a pre-paid oil change and tire rotation and I suggested I might need a cabin air filter replacement but was told I did not. I appreciated the honesty, friendliness and courtesy of my service advisor, Mark, very much. There was no attempt at all to upsell unneeded services—which also was wonderful! He even moved my car and backed it up right outside the door as I was ready to leave which was wonderful because I have a “bad” knee. Overall, it was a wonderful experience—couldn’t ask for better! More

Our salesperson Manny was wonderful! He took very good care of us, answered all our questions, didn’t pressure us at all and went above and beyond multiple times. I can’t tell you how pl He took very good care of us, answered all our questions, didn’t pressure us at all and went above and beyond multiple times. I can’t tell you how pleased we were with his service. The whole dealership made our experience a pleasant one but Manny was the real MVP of the entire experience. 10/10 recommend this dealership and Manny Saint Jean More

My experience with all of the staff that we came in contact with was amazing! Excellent sales and service departments who present themselves in a professional manner and are genuine and honest with the contact with was amazing! Excellent sales and service departments who present themselves in a professional manner and are genuine and honest with their customer. We would highly recommend this dealership to anyone in the market for a new or used vehicle. More

Mark was the greatest, you need to keep this guy. Make sure he gets a good raise. Make sure he gets a good raise. More

Service adviser Christine mckay was very friendly very helpful and very accommodating and got everything I needed done or communicated what needed to be done thank you helpful and very accommodating and got everything I needed done or communicated what needed to be done thank you More

Experience it was good friendly as my questions good Also explain things about my car explain things about my car More

Fantastic service and was so happy with purchase. Andrea and Eric did a great job Andrea and Eric did a great job More

I recently bought a used certified preowned Hyundai from Autofair Hyundai. It had a cracked windshield that they said they would replace and they did just before I picked it up. At a little over a month lat Autofair Hyundai. It had a cracked windshield that they said they would replace and they did just before I picked it up. At a little over a month later the windshield started cracking again. Not good but its a certified preowned vehicle they should stand behind their vehicle and take care of the issue. Wrong! Called service to set up an appointment for it. They were busy so I couldn't get in to see them for 2 weeks. Finally there, sat in the waiting room, then they finally called me back just to tell me they can't do anything for me, I have to take the car to the auto glass subcontractor! Once at the auto glass company they agreed it didn't look like anything hit it but they did tell me there was only a 30 day warranty on the glass, which Autofair failed to mention. Since it was now almost 60 days the glass supplier wouldn't allow it, but if Autofair had sent me when I first called it was in the gray area and likely I could have got it covered. Also found out Autofair didn't tell me about other things like don't put the car on a lift or go through a mechanical car wash with the new windshield (which thankfully I didn't). So I felt they withheld important information and should be responsible for at least some of the cost. I tried to speak with the service manager and he communicated a couple times but mainly ignored me and brushed off my complaint. Then tried to talk to the general manager after making no progress over several weeks and just ended up speaking to a sub-manager. They "discussed" it and then told me they would do nothing. Not happy with Autofair Hyundai. Wasted my time, cost me money, and brushed me off. Recommend you take your business elsewhere. More

Great service, professional and friendly. Always buy our cars here, great service department and sales. Always buy our cars here, great service department and sales. More