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AutoFair Hyundai

Manchester, NH

4.3
893 Reviews

1477 South Willow Street

Manchester, NH

03103

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893 Reviews of AutoFair Hyundai

July 01, 2022

After almost losing a wheel on the highway due to lug nuts completely loose on wheel I was frightened and upset. Fortunately pulled over after loud noise in rear end and called for service. Stranded bu More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
mark Gillespie top notch
Jul 05, 2022 -

AutoFair Hyundai responded

Customer safety is our highest priority and it's very concerning to read about your experience. I understand why you were upset. I will share your review with my team and discuss what happened here. I understand that we've lost your business, but if there is anything that I can do to assist you, please give me a call. Thank you, Josh Banks - Service Manager - 603-634-0562

June 29, 2022

Very friendly people in the service department. I was in for my 12,000 mile service on a genesis G70. They were a little behind on Saturday morning, but let me know that and kept me informed. Also More

by PJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davie
Jun 29, 2022 -

AutoFair Hyundai responded

Thanks for stopping in at AutoFair Hyundai for service! We are happy that your service visit went smoothly, and our team ensured to accommodate the needs of your Genesis G70. Your five-star rating is what it's all about!

June 17, 2022

Autofair always takes great care of me and my vehicle! ! I appreciate all they do for me!! More

by Stacey.makris624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Banks , Doug Johnson Salesmanwithaheart, Adam Donovan, Kevin Richardson
Jun 17, 2022 -

AutoFair Hyundai responded

Stacey, your feedback means so much to us! Thank you for choosing AutoFair Hyundai and for sharing your experience with our team. See you next time!

June 13, 2022

Do you want to be charged for unknown reasons? This dealership gave me a quote for diagnostics at 145$, which didn't include looking at the engine code or clearing it. 😅 Then they charged me an e More

by Customer2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Davie
Jun 22, 2022 -

AutoFair Hyundai responded

I am sorry about your recent service experience with us. We strive to be as straightforward and clear as possible regarding our prices, so I will be sure to address your concerns with my team to make sure we are communicating clearly. Additionally, if you are willing, I would love to speak with you so we can try to figure this issue out together and hopefully resolve some of the confusion. Please give me a call at your earliest convenience. Thank you, Josh Banks - Service Manager - 603-634-0562

June 13, 2022

Ed and Luke were awesome to work with during our purchase of our new Tucson! More

by paulamclaughlin2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Jun 14, 2022 -

AutoFair Hyundai responded

Paula, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Ed, Luke, and the AutoFair Hyundai team. Drive safely, and we hope to see you back again down the road!

June 10, 2022

I had a remote car starter installed. When I arrived at Hyundai everyone was pleasant and went out of their way to make sure my experience was a pleasurable one. From the Service Manager More

by Mariha White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davie pena
Jun 10, 2022 -

AutoFair Hyundai responded

Thank you so much for this fantastic review, Mariha! We're delighted to read about your positive experience working with Josh, Davie, and our team here at AutoFair Hyundai. We hope you enjoy your new remote car starter!

June 10, 2022

Excellent. Professional, friendly and honest. I would highly recommend Brandon as sales person. I would most likely but here again. More

by xzibitone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Qualter
Jun 13, 2022 -

AutoFair Hyundai responded

It is great to hear this feedback! We're glad that Brandon was professional, helpful, and nice to work with. We appreciate your business and will see you again next time you need us. --AutoFair Hyundai Team

June 08, 2022

False advertisement - I was sent a quote for a new car. I immediately made an appointment for the next day. When I went in to purchase the car they raised the price by $7,000 (Seven Thousand Dollars). Th More

by kathurley101
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No cards provided by sales person or manager
Jun 22, 2022 -

AutoFair Hyundai responded

I am sorry to read this feedback. We strive to deliver a seamless and straightforward purchase experience, and it is concerning to see that we have left the wrong impression. It is never our intention to overcharge or mislead our guests, and I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Matt Gelinas - General Sales Manager - 603-634-0525

June 04, 2022

Awesome service as always. Tony is always here to help and make service go smoothly ❤️ More

by Fischercp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Carignan
Jun 06, 2022 -

AutoFair Hyundai responded

We're glad Tony and the AutoFair Hyundai team always make your experience a breeze! Thank you for your business and phenomenal review - we wish you safe travels till we see you next!

May 27, 2022

Dave kept me appraised on some questions I had, and gave me a timely phone call when done. Prices were okay, but they did catch some mistakes that saved me some money. Good job over all More

by Richmondhughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in service
Jun 01, 2022 -

AutoFair Hyundai responded

Thank you for the review. We appreciate your kind words about Dave and the team. We'll pass this feedback along to the team to ensure that we are more thorough moving forward.

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