AutoDrive1 - Natick

BEST PLACE It's been 3 yrs since I bought my 2015 Nissan Sentra Sv here and the service was perfect. I thought i wasn't going to be able to get a car because of It's been 3 yrs since I bought my 2015 Nissan Sentra Sv here and the service was perfect. I thought i wasn't going to be able to get a car because of my credit and low money i receive through out the years and no history on loan or anything but i was surprised. The guys had me just look at the cars , explain which better suit me for my needs and i decieded which i loved best. We spoke prices and then they knew they could find me a perfect price and help me with the loan . I really was shocked when i received a great loan with low fees and perfect payment plan. It was the best day and deal i've ever done. I really recommend them in this location. !! More

Dont shop here This dealer does nothing but give you the runaround. gave my deposit 3 weeks ago and still no car. Had to demand my money back. Then was told i had to This dealer does nothing but give you the runaround. gave my deposit 3 weeks ago and still no car. Had to demand my money back. Then was told i had to pick it up an hour and a half out of my way. Stay clear. Super friendly but pure xx More

Making an unplanned purchase easy This is my second purchase , having purchased a car over 4 years ago, I was in an accident, not my fault, and forced to buy a car..i chosea minivan This is my second purchase , having purchased a car over 4 years ago, I was in an accident, not my fault, and forced to buy a car..i chosea minivan and their patience waiting for insurance to settle and getting a duplicate title (accident was same day as my move) they made everything smooth, easy..even easier than 4 years,ago More

Smooth experience, great car, no tricks We purchased a 2015 model year used car from this dealer (the Natick branch) in January 2018. It was a really good experience - we got a great price ( We purchased a 2015 model year used car from this dealer (the Natick branch) in January 2018. It was a really good experience - we got a great price (as advertised online), there were no tricks or attempts to get us to upgrade or buy services we didn't need, they accepted a request that I had concerning the length of the warranty, they cleaned it up really nicely for delivery, and when I brought it to my own mechanic for the used car inspection it came away with flying colors. The only minor complaint was I had to wait a few days longer than I was first told for delivery, but considering everything else went so well I would still give them an A minus. More

Good car, atrocious customer service. Don't trust them. 59 Days. It took 59 days to get the mirror fixed. DO NOT take these guys words on ANYTHING. They jumped around on the interest rate, yanked me aro 59 Days. It took 59 days to get the mirror fixed. DO NOT take these guys words on ANYTHING. They jumped around on the interest rate, yanked me around on financing terms, and tried to xx me on how long it had been for sale. We finally came to terms. It took 59 days after purchasing the car to get them to fix the mirror they said would be fixed before I purchased it. 59 days, more then ten phone calls, six emails, and two trips since they couldn't do it right the first time, they installed a mirror that hadn't been completely painted, and they apparently didn't notice before telling me everything was ready. The second time they didn't completely assemble the door back together, left a half inch gap in the window seal. Additionally, the rotors were grooved causing a squeaking noise when I turn, and the battery needed to be replaced. The care is otherwise good, but don't take anything these guys say at face value. More

CUSTOMER SERVICE NEEDS IMPROVMENT Waited almost three weeks to receive the car after purchase, no communication from them I had to keep calling. finally picked up the car was making th Waited almost three weeks to receive the car after purchase, no communication from them I had to keep calling. finally picked up the car was making the same noise not cleaned. car back four times. took uber twice to pick it up, never offerd to come get the car or drop it to me.had the car towed to them I payed $40. More

Great experience I Came here without the highest of hopes. I've been turned down at a few places for not having a high enough down payment. Michael and Ben listened to I Came here without the highest of hopes. I've been turned down at a few places for not having a high enough down payment. Michael and Ben listened to my needs and budget and put me into a vehicle that worked for me. I would recommend that anyone in need of a vehicle give them a shot. More

I Love Auto Drive1 Great customer service and they try to help you get what's suitable for you and your budget. This is my 3rd vehicle from them. Great customer service and they try to help you get what's suitable for you and your budget. This is my 3rd vehicle from them. More

You the best salesman Ben was really great and very understanding with my needs after so much trouble that I had he help me get it done thanks for it my kids love the car!! Ben was really great and very understanding with my needs after so much trouble that I had he help me get it done thanks for it my kids love the car!!! More

Wonderful My experience with autodrive1 was great. They listen to my needs and help me every step of the way. They did everything to ensure the sales My experience with autodrive1 was great. They listen to my needs and help me every step of the way. They did everything to ensure the sales More