Auto Market of Florida

BEWARE OF THIS CAR LOT THEY ARE CROOKS! I have had my car since august of 2019 and never fail past 30 days late on a payment. After falling 21 days late, my car was repossessed without warning. When I called since august of 2019 and never fail past 30 days late on a payment. After falling 21 days late, my car was repossessed without warning. When I called to find out if it was repossessed, for two days MAURICE and the manager ARIEL told me that they did not have my vehicle and that I should file a police report. When I finally called to file the police report the operator told me that the car Was repossessed by the leinholder. When I called back, they still denied that they had my car and even told me the gps tracker on the car was disabled. until I told them they were violating my consumer rights by hiding my car which contained my personal belongings, they continued to deny they repossessed my car. After threatening to pursue legal action, they finally admitted they had my car and made me sign a repossession document and then told me they would let me know if I can get the car back. They finally called back a day later and told me I could not have my car back. I asked for a copy of my signed agreement and they forged documents. They are CROOKED! They breach contracts! And they purposely don’t give you your agreement so they can forge documents when it benefits them! Beware! They are crooks! Believe all the negative reviews! More

Wonderful experience. Purchased a vehicle 4 years ago, never had an issue. Vehicle has been great, I've only had to do the normal maintenance things. They do report to my credit every month and this has h never had an issue. Vehicle has been great, I've only had to do the normal maintenance things. They do report to my credit every month and this has helped me greatly, never had issue with their finance department and customer service has always been good. They gave me a Free Carfax report without me even asking for 1. They said it is a requirement that they show it to every customer prior to purchasing, I think that is Awesome! If I had 1 complained is that if you try to call the payment center the wait times are long, especially on Friday, I guess that's the day most people are calling also. However, they do have a site to make the payment online or a mobile application also. Most places will charge a convenience fee or processing fee on every payment, they only do if you make the payment over the phone, but online or on the app is completely free. The vehicle came with warranty, which is included and I did not pay a penny for, it is Powertrain Only. I never had to use it, but hey it at least gave me peace of mind. Overall, great experience! More

Very friendly staff with a easygoing process. Great selection of vehicles. The down payments are really low compare to other dealerships. Highly recommended this dealership. Come checks them out! selection of vehicles. The down payments are really low compare to other dealerships. Highly recommended this dealership. Come checks them out! More

We picked out a car and put a down payment on it on a Saturday but couldn't get it until the following Monday due to having an out of state title which was fine. We were told to let them know when we wer Saturday but couldn't get it until the following Monday due to having an out of state title which was fine. We were told to let them know when we were on our way that Monday so that they could have everything ready. We called on our way and told them we'd be there about 6:30pm. We arrived at 6:35pm and sat and waited until after 10pm to sign papers (they close at 8). When we finally thought we were ready to leave after 11:20pm, all of a sudden we had to wait again because the GPS tracker supposedly wasn't working correctly. My husband stayed there waiting on them to fix it until after midnight with only a xxxx poor apology. On his way home, he stopped for gas and the car became disabled at a gas station. We ended up paying almost $200 for a tow truck the day we picked up the car! My husband missed an entire day of work the next day dealing with them bc no one was listening which is another $200 we lost! Now, one day after we buy the car, we've lost $400, and no one here cares!! They kept telling my husband to check the battery connection and that the car would have to be brought back. Hello!?! It won't crank to drive it anywhere.....the whole problem we told them to begin with! When we signed papers, we were told that once the tag came in we had 30 days to pick it up. We signed a paper stating that. We got a call on 1/26 saying the tag was in. We said ok, we'll be in on 2/15 and again confirmed that we had 30 days. We were told that was fine and the account would be noted. Today, we got a text saying our account was past due. We called and again got nowhere bc no one was listening to us! Now we have a past due balance for NO reason when we've been told repeatedly that we had 30 days from the date we were called. No one would listen or help when we called today about it. No one has ever offered to remedy the initial situation with the GPS screw up which was their mechanic's fault. No one has listened or cared or even decently apologized! $400 lost bc of THEIR screw up and now a past due balance for something that isn't even past due per our SIGNED agreement with them. I would NEVER recommend this business to anyone under any circumstance!! More

Please do reach out.... Not a happy customer at all I was currently on hold for about 30 minutes after being bounced around from agent to agent then manager to manager with no resolve and was hung up on whil currently on hold for about 30 minutes after being bounced around from agent to agent then manager to manager with no resolve and was hung up on while on hold so I have called back again to give them a chance to resolve my concerns before I posted this review and guess what I have been placed on hold yet again which at this pointe I'm sure no one will get on the they will leave me on hold until 8:00 which is closing time this is unbelievable so as you I was on hold it has been 20 minutes and no one picked up the line. More

Excelente trato y profesionalismo. Estoy muy contento, hay una seleccion de carros bastante grande. Todas mis preguntas las respondieron, y nunca me senti apresurado o presionado en comprar un carro que n hay una seleccion de carros bastante grande. Todas mis preguntas las respondieron, y nunca me senti apresurado o presionado en comprar un carro que no me sirviera. Gracias a todo el equipo y sigan brindando un excelente servicio More

So here is the story: On my way to work in morning and my vehicle gives out. Granted it had been good to me for the last 5 years, and I knew it was on its last legs. However, it was still unexpected and it vehicle gives out. Granted it had been good to me for the last 5 years, and I knew it was on its last legs. However, it was still unexpected and it put in a bind. You know how this things work, it always happens @ the worst time. Meaning my finances and credit were not where they needed to be in order to purchase a new car. Visited 5 different places before finding this amazing place, 2 said they couldn't help me after running my credit and the other 3 wanted $2K+ as a down payment. Decided to try Auto Market of Florida, lo and behold I was approved in less than 15 minutes with a $700 down payment! A great year car, I am EXTREMELY satisfied with how they treated me and the vehicle I took home. They didnt treat me like my past but instead saw that I make the income and took a chance on me. A good chance because I will definitely be paying on time and they have a customer for life. Come to Auto Market of Florida! More

I bought a car on the 23 of November last week upon arriving at my home I park the car the next morning I woke up and see like 2 on the plastic on the car seat and the floor my husband clean the car to arriving at my home I park the car the next morning I woke up and see like 2 on the plastic on the car seat and the floor my husband clean the car to make sure it’s not a lot more roaches when we get home and open the car I the night I see millions of roaches in the seat all over infested with roaches I took the keys to them and tell them come get the car I’m not driving that car back so I ask the manger for my money back and he’s telling me he can’t because it’s a loan I don’t ask for a car that has roaches so it on them what to do buy give me my money back I need my money back I am going to post a video of the car with the roaches in a few after I get done with my lawyer in a few More

Excelente lugar para comprar un carro. Tube un problema mecanico 3 meses despues de comprarlo y lo arreglaron sin ningun problema alguno. Los recomiendo a cualquier persona que necesite un lugar honesto, e mecanico 3 meses despues de comprarlo y lo arreglaron sin ningun problema alguno. Los recomiendo a cualquier persona que necesite un lugar honesto, economico, y facil de trabajar con credito afectado. AA++ More

Excelente trato y profesionalismo. Estoy muy contento, hay una seleccion de carros bastante grande. Todas mis preguntas las respondieron, y nunca me senti apresurado o presionado en comprar un carro que n hay una seleccion de carros bastante grande. Todas mis preguntas las respondieron, y nunca me senti apresurado o presionado en comprar un carro que no me sirviera. Gracias a todo el equipo y sigan brindando un excelente servicio More