Austin Subaru

ALWAYS OUTSTANDING SERVICE FIRST EXPERIENCE WITH AUSTIN SUBARU SERVICE WAS IN 1997 ON MY FIRST LEGACY. PURCHASED MY SECOND LEGACY IN 2005. AUSTIN SUBARU IS THE ONLY PLACE THOS FIRST EXPERIENCE WITH AUSTIN SUBARU SERVICE WAS IN 1997 ON MY FIRST LEGACY. PURCHASED MY SECOND LEGACY IN 2005. AUSTIN SUBARU IS THE ONLY PLACE THOSE CARS HAVE BEEN SERVISED. More

bought a car. even though it was not a new car and not even a subaru i was treated very well and would recommend this dealership to anyone. even though it was not a new car and not even a subaru i was treated very well and would recommend this dealership to anyone. More

great service, great employee Hello.. I recently had my car serviced at the Austin location. Many thanks to Sean Williams who was just wonderful! His professionalism and attentio Hello.. I recently had my car serviced at the Austin location. Many thanks to Sean Williams who was just wonderful! His professionalism and attention to detail really made a great and lasting impression. He was very thorough, took the time to explain the process and really showed care and concern with both me and my vehicle. Exceptional customer service from him. Also Patrick, the porter/shuttle driver was very friendly and helpful. Austin Subaru's Service Center really does stand out amongst the rest! Sincerely, Patricia Lehto More

Blown HeadGasket on a 2011 Legacy I purchased my Subaru Legacy in 2010 from a dealership in Georgetown, We then moved to Austin and switched all our service efforts to the Huntland Loc I purchased my Subaru Legacy in 2010 from a dealership in Georgetown, We then moved to Austin and switched all our service efforts to the Huntland Location. We have had the normal repairs and maintenances done and didn't have anything major take place until we the car started overheating at about 80,000 miles. I had to have it towed to Subaru and thought it was only a stuck Thermostat. Subaru diagnosed the problem and informed me that it wasn't a stuck thermostat and that they would have to take the engine apart to find out where the problem was, when they started taking the engine apart they promptly offered to provide a loaner vehicle at no charge. Subaru then found the problem was the head gasket which shouldn't have happened on a Subaru with only 80,000 miles. The warranty on the vehicle was 5 years 60,000 miles, our car was over the mileage but within the 5 years. Subaru was VERY supportive and also surprised of this issue. The cost to fix the head gasket was over 3,0000 dollars which was very expensive for us. I was informed that I can call the Subaru to see if they could help out with some of the cost. I got full support from the Subaru dealership here in Austin. After talking to the Subaru headquarters and then Subaru aligning with the dealer I got almost everything covered! there was a small deductible but nothing like it would have been. I want to thank this dealer ship and give a highest rating to Sean Williams and the team that helped. During the work I was proactively called and provided updates to the work, they also helped to replace a timing belt when the engine was apart that would have cost allot of money if replaced on its own. Thanks again Subaru! During this ordeal I stated to my friends that I will not buy another Subaru, but after this service and support on this issue I will definitely buy another Subaru as my next car. signed satisfied Subaru owner 2014 More

Great service with a family atmosphere I really appreciate the family attitude of the service department. They are more than willing to go the extra mile to provide you with the satisfacti I really appreciate the family attitude of the service department. They are more than willing to go the extra mile to provide you with the satisfaction and comfort that your vehicle was service promptly and properly. More

Great buying experience! Jason was great to work with. Friendly and listened to what I wanted, then found it for me. Loving the new car, and really enjoyed the buying experien Jason was great to work with. Friendly and listened to what I wanted, then found it for me. Loving the new car, and really enjoyed the buying experience. More

I was able to make a scheduled appointment. I arrived at exactly my appointed time, was greeted by Amy and my vehicle serviced and washed in less that 75 minutes. The waiting room was a nice place to relax, exactly my appointed time, was greeted by Amy and my vehicle serviced and washed in less that 75 minutes. The waiting room was a nice place to relax, enjoy a snack, and read the paper. Made the time go by quickly. Overall, a very pleasant experience. More

Excellent customer service Isaac provided Excellent customer service from the get go. He really knows those Subaru vehicles and made the sale for us. We would not have gone th Isaac provided Excellent customer service from the get go. He really knows those Subaru vehicles and made the sale for us. We would not have gone thru with it without the excellent customer support by Isaac. More

Happy Buyer, my 1st Subaru Great customer approach. No pressure. Real desire to meet my need and desires made sure they took time to see that all questions answered. Called Great customer approach. No pressure. Real desire to meet my need and desires made sure they took time to see that all questions answered. Called to check on my satisfaction Great place to buy More

Subrina We love our new Outback and have already named her Subrina. Danny was very knowledgable, friendly, and even funny/entertaining while we were waiting f We love our new Outback and have already named her Subrina. Danny was very knowledgable, friendly, and even funny/entertaining while we were waiting for all of the paperwork, etc. to be finalized which we greatly appreciated. It can be a long process so working with someone who can be so professional while also making things feel a bit lighter and more comfortable is ideal. We may be in the market for a another new car in the next few years and we'll definitely be stopping back by! More