Austin Subaru

Christian provided great service! After my recent very BAD experience with service at the dealership for my husband's vehicle, I was so pleased to have a very GOOD experience with Aust After my recent very BAD experience with service at the dealership for my husband's vehicle, I was so pleased to have a very GOOD experience with Austin Subaru. Christian Perez was very polite, efficient, and had me in and out of the service department in no time. In addition, he took time today to listen to another concern I had about my car and recommended I return for service before the warranty expired. I appreciate the heads up, Christian! We keep our cars until the wheels fall off, and this is my first Subaru. Once my husband's vehicle dies, we're not going back to that dealership. We'll head over to Austin Subaru :) More

Honored Warranty and unbelievably fast service I had a terrible noise coming from my engine so I stopped my car immediately! Under my warranty they had it towed to Subaru and even though they were I had a terrible noise coming from my engine so I stopped my car immediately! Under my warranty they had it towed to Subaru and even though they were busy they were able to get my car looked at the next day and replaced my entire short block (all under warranty) in a day and a half. They were able to get me a loaner car so that I didn't have to worry about getting to work! I got my car back so fast I couldn't believe it, and it didn't cost me a dime! Dealing with Susan there made all the difference, she went out of her way to help me out and make sure I was taken care of...I would highly recommend not only buying a Subaru, but going to them for all of your maintenance needs. Quick, professional, and personable staff. More

Good service department Will estimated time of service to 2 1/2 hours and they came in under 2 hours. Under promise and out perform will result in customer satisfaction. The Will estimated time of service to 2 1/2 hours and they came in under 2 hours. Under promise and out perform will result in customer satisfaction. They did not penalize me for being late due to an unexpected traffic jam. More

Only Positive car buying experience I've ever had! Absolutely love this dealership. They are the standard by which I judge all others now. I purchased an STI in 2004 from here and to date it is the on Absolutely love this dealership. They are the standard by which I judge all others now. I purchased an STI in 2004 from here and to date it is the only positive car buying experience I have ever had. Have purchased many other vehicles at other dealerships throughout the years. The only reason I haven't purchased from Austin Subaru was they did not carry the specific make/model I was looking for. Recently purchased a new Jeep and was further disgusted with the customer service I received from a dealer in San Antonio. From now on I think I will try to have whichever vehicle I'm looking for transferred to Austin Subaru so that I can work with competent and friendly people again. More

Most pleasant buying experience ever Steve Carter at Subaru Austin was a real gem. He made the buying process an absolute pleasure. Thank you Steve and Subaru Austin! We will be buying Steve Carter at Subaru Austin was a real gem. He made the buying process an absolute pleasure. Thank you Steve and Subaru Austin! We will be buying all of cars from you from now on! More

Price changed! I went to test drive a used car and the there was a small problem The salesman told me it would be fixed before the car would be sold. We offered a p I went to test drive a used car and the there was a small problem The salesman told me it would be fixed before the car would be sold. We offered a price, salesman counter offered. We offered another and salesman came back with an OK from manager. After I gave my down payment info i asked about how long repair would take. I was told after making a deal it would cost another 500.00 for repair or I could take vehicle as is. Part in question is 50.00 and takes hour to replace. This is why auto dealers are not trusted! More