
Austin Subaru
Austin, TX
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Austin Subaru are Great Amber Ashy was my saleswomen and was great. While I did not end purchasing the BRZ, she was extremely knowledgable about the car, wasn't overly pushy Amber Ashy was my saleswomen and was great. While I did not end purchasing the BRZ, she was extremely knowledgable about the car, wasn't overly pushy and worked diligently to get me a deal on the car that would have worked for me. I will definitely be back the next time I am looking into a new car purchase. More
Our salesman Hadi was excellent. Very straightforward and honest transaction. We've been positively impressed w our encounters w Subaru to date. Lord willing well give our new Subaru Very straightforward and honest transaction. We've been positively impressed w our encounters w Subaru to date. Lord willing well give our new Subaru Outback to our one year old daughter when she's 16. More
Austin Subaru is Thorough Zach Reid was my Service Consultant for my visit today. Very thorough and knowledgeable about the company and its cars. Professional attitude with al Zach Reid was my Service Consultant for my visit today. Very thorough and knowledgeable about the company and its cars. Professional attitude with all customer contact. More
Great service Our sales representative still communicates via email to check in even 2 1/2 years after our purchase. The service department is wonderful. They get m Our sales representative still communicates via email to check in even 2 1/2 years after our purchase. The service department is wonderful. They get me in and out as quickly as possible and explain in detail what was done to my car and any upcoming needed service. More
Kept me posted on how long service was going to take. I did not have an appointment. Service was done in a very timely manner. The service representative kept me posted on how long it was going to take, I did not have an appointment. Service was done in a very timely manner. The service representative kept me posted on how long it was going to take, which was not long. More
Over the top service Every time I have been to the Austin Subaru service department, they have bent over backwards to ensure I was taken care of and their work is impeccab Every time I have been to the Austin Subaru service department, they have bent over backwards to ensure I was taken care of and their work is impeccable. Jim H More
Terrible, unethical dealership If you want to have a working car, stay away from this dealership. I have, to my great misfortune, tried to have my car serviced and repaired at the A If you want to have a working car, stay away from this dealership. I have, to my great misfortune, tried to have my car serviced and repaired at the Austin Subaru multiple times. Not only have they not repaired my car, but they actually further damaged it, lied about it, and discriminated against me. They told me that the problems I was experiencing with the car was because "well, you know, women don't know how to drive as well." This comment was the last straw, so I took it to Subaru of Georgetown, where in under 2 hours they were able to find multiple things wrong with the car that Austin had refused to fix (it's still under warranty). More
Quick and Friendly I was not pressured to buy any special services, the waiting room had a table for doing laptop work, and the job was done quickly and effectively. Sn I was not pressured to buy any special services, the waiting room had a table for doing laptop work, and the job was done quickly and effectively. Snacks and drinks were available in the waiting area. I rarely give five stars, but I will this time. More
fast, friendly service Fast and friendly service, I will plan on buying my next Subaru from here! Thank you Zach Reid for your friendly service, see you again in 3 months. Fast and friendly service, I will plan on buying my next Subaru from here! Thank you Zach Reid for your friendly service, see you again in 3 months. More
Outstanding service rep Will Heller is nicest, most thoughtful, and through service I have ever dealt with. He explained everything thoroughly and clearly. He went out of his Will Heller is nicest, most thoughtful, and through service I have ever dealt with. He explained everything thoroughly and clearly. He went out of his way to assist me even connecting my new cell phone to Bluetooth. As long as Will is there I would never consider going elsewhere. More