Austin Subaru

Great customer service/ Jerry Reynolds recommendation Amber Ashley was my sales rep. She is young and full of pep which I prefer when dealing with people. There was nothing false about her and she steered Amber Ashley was my sales rep. She is young and full of pep which I prefer when dealing with people. There was nothing false about her and she steered me to the best value car that was offered. I had a Forrester Turbo that was 11 years old. And got a GREAT deal on turn in value. I purchased a 2017 Crosstrek. Amber kept on top of getting with the sales manager involved AND the finance person to get me the best deal possible. Ashley was frank and honest when we talked about other makes. She did NOT try to talk me out of buying another Subaru but gave me things to consider and make a choice without pressure. One appreciates a sales person who actually, really has your best interest, even if you don't go with their product. I would recommend Ashley AND Austin Subaru as a great dealership that does NOT do a sneaky sales pitch to talk you into something you don't need! More

Excellent customer service, always! No matter what needs I might have, whenever I take my Forester to Austin Subaru, I'm greeted with the best customer service reps. Excellent service, a No matter what needs I might have, whenever I take my Forester to Austin Subaru, I'm greeted with the best customer service reps. Excellent service, always! More

Austin Subaru are Great Amber Ashy was my saleswomen and was great. While I did not end purchasing the BRZ, she was extremely knowledgable about the car, wasn't overly pushy Amber Ashy was my saleswomen and was great. While I did not end purchasing the BRZ, she was extremely knowledgable about the car, wasn't overly pushy and worked diligently to get me a deal on the car that would have worked for me. I will definitely be back the next time I am looking into a new car purchase. More

Our salesman Hadi was excellent. Very straightforward and honest transaction. We've been positively impressed w our encounters w Subaru to date. Lord willing well give our new Subaru Very straightforward and honest transaction. We've been positively impressed w our encounters w Subaru to date. Lord willing well give our new Subaru Outback to our one year old daughter when she's 16. More

Austin Subaru is Thorough Zach Reid was my Service Consultant for my visit today. Very thorough and knowledgeable about the company and its cars. Professional attitude with al Zach Reid was my Service Consultant for my visit today. Very thorough and knowledgeable about the company and its cars. Professional attitude with all customer contact. More

Great service Our sales representative still communicates via email to check in even 2 1/2 years after our purchase. The service department is wonderful. They get m Our sales representative still communicates via email to check in even 2 1/2 years after our purchase. The service department is wonderful. They get me in and out as quickly as possible and explain in detail what was done to my car and any upcoming needed service. More

Kept me posted on how long service was going to take. I did not have an appointment. Service was done in a very timely manner. The service representative kept me posted on how long it was going to take, I did not have an appointment. Service was done in a very timely manner. The service representative kept me posted on how long it was going to take, which was not long. More

Over the top service Every time I have been to the Austin Subaru service department, they have bent over backwards to ensure I was taken care of and their work is impeccab Every time I have been to the Austin Subaru service department, they have bent over backwards to ensure I was taken care of and their work is impeccable. Jim H More

Terrible, unethical dealership If you want to have a working car, stay away from this dealership. I have, to my great misfortune, tried to have my car serviced and repaired at the A If you want to have a working car, stay away from this dealership. I have, to my great misfortune, tried to have my car serviced and repaired at the Austin Subaru multiple times. Not only have they not repaired my car, but they actually further damaged it, lied about it, and discriminated against me. They told me that the problems I was experiencing with the car was because "well, you know, women don't know how to drive as well." This comment was the last straw, so I took it to Subaru of Georgetown, where in under 2 hours they were able to find multiple things wrong with the car that Austin had refused to fix (it's still under warranty). More

Quick and Friendly I was not pressured to buy any special services, the waiting room had a table for doing laptop work, and the job was done quickly and effectively. Sn I was not pressured to buy any special services, the waiting room had a table for doing laptop work, and the job was done quickly and effectively. Snacks and drinks were available in the waiting area. I rarely give five stars, but I will this time. More