Austin Subaru

Very satisfied with shopping and purchase experience. Salesperson was informative, courteous and patient. The 2016 Forester Limited I chose had been the dealer's loaner car, well maintained and still unde Salesperson was informative, courteous and patient. The 2016 Forester Limited I chose had been the dealer's loaner car, well maintained and still under warranty. Very comfortable for driver and passengers in front and back. Handles smoothly, drives like a floating dream. Plus, beautiful. More

Great experience... thank you, Brittany! I came to Austin Subaru with the intention of purchasing a certified used Outback. After discussing what I was looking to spend, Brittany suggested c I came to Austin Subaru with the intention of purchasing a certified used Outback. After discussing what I was looking to spend, Brittany suggested checking out the new Outbacks as they were in my price range. She also took the time to talk about leasing options (something I hadn't considered as my head was stuck in the old days of leases = bad) and really made sure I understood all my options. She was very responsive to any questions I had during the whole process. I ended up leasing a 2017 Outback with every single option I wanted. She had everything ready to go for my follow-up appointment to sign the papers and we were in and out pretty quickly. I was very impressed with her! It was like buying a car from a friend. More

Needed Service Premium service at a premium price. Liked the choices of coffee. Seats were very comfortable. Wait was a reasonable amount of time. Have I reached t Premium service at a premium price. Liked the choices of coffee. Seats were very comfortable. Wait was a reasonable amount of time. Have I reached twenty ice words yet? Don't want me to be succinct apparently. More

multi point inspection before taking road trip Found a problem that will need to be addressed but ok to wait until after trip. Feel assured to take the care on the road now. Found a problem that will need to be addressed but ok to wait until after trip. Feel assured to take the care on the road now. More

excellent service from William William was very knowledgeable. Diagnosed the problem accurately, got it fixed, explained what was done, asked if I had questions, and sent me on myw William was very knowledgeable. Diagnosed the problem accurately, got it fixed, explained what was done, asked if I had questions, and sent me on myway with confidence that everything was done correctly. Good job, William! More

Diagnosed and fixed problem in shorter time than anticipated Good communication with Will, the service manager. He was professional and easy to work with. Since both the regular and gas-to-hybrid batteries faile Good communication with Will, the service manager. He was professional and easy to work with. Since both the regular and gas-to-hybrid batteries failed, they were replaced at no cost to me. More

Basic express service Dillon was my service agent and he kept me informed every step of the way. Everything was great. I have a new lease so it was my 6000 mile check up. T Dillon was my service agent and he kept me informed every step of the way. Everything was great. I have a new lease so it was my 6000 mile check up. Thank you Dillon! More

Great! Dylan's was my contact for service; first I telephoned for directions to Subaru and when I arrived, he recalled talking to me. The service was quick, Dylan's was my contact for service; first I telephoned for directions to Subaru and when I arrived, he recalled talking to me. The service was quick, prompt, professional and most polite. Options were fully and carefully explained. I'll be back in about 6,000 miles! Mary Ellen Keith More

Great customer service/ Jerry Reynolds recommendation Amber Ashley was my sales rep. She is young and full of pep which I prefer when dealing with people. There was nothing false about her and she steered Amber Ashley was my sales rep. She is young and full of pep which I prefer when dealing with people. There was nothing false about her and she steered me to the best value car that was offered. I had a Forrester Turbo that was 11 years old. And got a GREAT deal on turn in value. I purchased a 2017 Crosstrek. Amber kept on top of getting with the sales manager involved AND the finance person to get me the best deal possible. Ashley was frank and honest when we talked about other makes. She did NOT try to talk me out of buying another Subaru but gave me things to consider and make a choice without pressure. One appreciates a sales person who actually, really has your best interest, even if you don't go with their product. I would recommend Ashley AND Austin Subaru as a great dealership that does NOT do a sneaky sales pitch to talk you into something you don't need! More

Excellent customer service, always! No matter what needs I might have, whenever I take my Forester to Austin Subaru, I'm greeted with the best customer service reps. Excellent service, a No matter what needs I might have, whenever I take my Forester to Austin Subaru, I'm greeted with the best customer service reps. Excellent service, always! More