Austin Subaru
Austin, TX
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Recall Despite the situation of a recall that Subaru had little replacement parts for, the service center did a great job getting my car in and out quickly. Despite the situation of a recall that Subaru had little replacement parts for, the service center did a great job getting my car in and out quickly. Adam was awesome with communication. More
Quick and easy Very satisfied with my sales reprehensive Amber. She knows the Crosstrek inside and out and found the exact model that I wanted. Thank you so much. Very satisfied with my sales reprehensive Amber. She knows the Crosstrek inside and out and found the exact model that I wanted. Thank you so much. More
Quick, Fast and easy. Usually I'm not a fan of going to dealerships, but I'm always happy to visit Austin Subaru. The staff who greet the customer are always on the ball, Usually I'm not a fan of going to dealerships, but I'm always happy to visit Austin Subaru. The staff who greet the customer are always on the ball, and always sincere. To anyone who is looking for a Subaru, or just a place to service your car, Id highly suggest visiting Austin Subaru for your needs. More
Excellent service, as always! Service to replace faulty airbag. We waited a year, but once we were scheduled everything was like clockwork. Technicians found an additional proble Service to replace faulty airbag. We waited a year, but once we were scheduled everything was like clockwork. Technicians found an additional problem and fixed it quickly, explained everything clearly, provided a substitute vehicle, and keot us informed of progress. And everyone --Christia, Jon, and others -- were professioal, knowledgeable, friendlt and courteous. Thus is why we buy Subarus -- now on our fourth! More
Andrew Dimayuga -Excellent Sales Person First time at Austin Subaru. We had an exceptional experience. Andrew took us through the steps to identify the right vehicle for us. Walked us thro First time at Austin Subaru. We had an exceptional experience. Andrew took us through the steps to identify the right vehicle for us. Walked us through every step, educating us on the brand and model that we'd selected. This was easily the fastest car purchase that I've ever experienced. We walked through service, identified the oil change lane. Waiting area is fantastic. I would recommend this Subaru store, and especially Andrew Dimayuga. We'll be back!! More
On time and pleasant to deal with I had a service appointment with Austin Subaru and the visit ran on time and completed in a timely manner. . The service advisor was also very friend I had a service appointment with Austin Subaru and the visit ran on time and completed in a timely manner. . The service advisor was also very friendly. More
Amber Ashy should be your go-to salesperson Went to Austin Subaru to check out a used Impreza I found on cars.com. Amber helped me, and after I decided I'd rather look for a used WRX around the Went to Austin Subaru to check out a used Impreza I found on cars.com. Amber helped me, and after I decided I'd rather look for a used WRX around the same price, she notified me that same day that they had one. She then set up a test drive with the WRX for me and helped me in the negotiations of trading in my car. In the end, I decided to keep my car, but Amber was THE BEST salesperson I've ever worked with. She really tried to make sure I was happy with all the proceedings, and working with her was an excellent experience. If you go to Austin Subaru (which you should because everyone is incredibly helpful and friendly), ask for Amber! More
Amber Ashy is remarkable! The environment at Austin Subaru the very relaxing environment. It is not a high pressure sales atmosphere. My experience with Amber was great. Amb The environment at Austin Subaru the very relaxing environment. It is not a high pressure sales atmosphere. My experience with Amber was great. Amber Is professional, enthusiastic, and service oriented. I highly recommend Amber Ashy as your sales consultant. More
Waited less than expected, despite busy morning - awesome! The only thing that was not FANTASTIC about my experience was that I wasn't sure who to talk to or where to go when I arrived. Given that it's a new l The only thing that was not FANTASTIC about my experience was that I wasn't sure who to talk to or where to go when I arrived. Given that it's a new location and I'm a new Subaru owner, I was hoping for more direction on where to park my car, who to talk to, etc. The gentleman I spoke to seemed overwhelmed and I had to ask him where the lounge was. Everything else was great! Comfy chairs, tvs showing HGTV and soccer - awesome, and trail mix/coffee available. More
This was our first new car buy experience. Nice work. This was our first new car buying experience. We used the State employee discount program, and Richard our sales person was great. We also considered This was our first new car buying experience. We used the State employee discount program, and Richard our sales person was great. We also considered a couple of the other regional dealerships, but the local nature of Austin Subaru and the proximity to our house was great. We look forward to driving our new Crosstrek. More