Austin Subaru

Amber Ashy should be your go-to salesperson Went to Austin Subaru to check out a used Impreza I found on cars.com. Amber helped me, and after I decided I'd rather look for a used WRX around the Went to Austin Subaru to check out a used Impreza I found on cars.com. Amber helped me, and after I decided I'd rather look for a used WRX around the same price, she notified me that same day that they had one. She then set up a test drive with the WRX for me and helped me in the negotiations of trading in my car. In the end, I decided to keep my car, but Amber was THE BEST salesperson I've ever worked with. She really tried to make sure I was happy with all the proceedings, and working with her was an excellent experience. If you go to Austin Subaru (which you should because everyone is incredibly helpful and friendly), ask for Amber! More

Amber Ashy is remarkable! The environment at Austin Subaru the very relaxing environment. It is not a high pressure sales atmosphere. My experience with Amber was great. Amb The environment at Austin Subaru the very relaxing environment. It is not a high pressure sales atmosphere. My experience with Amber was great. Amber Is professional, enthusiastic, and service oriented. I highly recommend Amber Ashy as your sales consultant. More

Waited less than expected, despite busy morning - awesome! The only thing that was not FANTASTIC about my experience was that I wasn't sure who to talk to or where to go when I arrived. Given that it's a new l The only thing that was not FANTASTIC about my experience was that I wasn't sure who to talk to or where to go when I arrived. Given that it's a new location and I'm a new Subaru owner, I was hoping for more direction on where to park my car, who to talk to, etc. The gentleman I spoke to seemed overwhelmed and I had to ask him where the lounge was. Everything else was great! Comfy chairs, tvs showing HGTV and soccer - awesome, and trail mix/coffee available. More

Great experience at Austin Subaru!!!!@@ I gave 5 stars because the service I received was very professional, prompt and honest....Salesman Mario Hall was excellent...he did everything possib I gave 5 stars because the service I received was very professional, prompt and honest....Salesman Mario Hall was excellent...he did everything possible to make my experience a great one....he did such a wonderful job I came from Indiana to TEXAS to get my vehicle....As soon as i walked in everyone was so courteous and professional....the wait time was not long it was just great.....SO IF YOUR SHOPPING FOR A VEHICLE GO TO AUSTIN SUBARU AND ASK FOR MARIO HALL!!!! Thanks again Austin SUBARU for making my new purchase a great one!!!!! More

This was our first new car buy experience. Nice work. This was our first new car buying experience. We used the State employee discount program, and Richard our sales person was great. We also considered This was our first new car buying experience. We used the State employee discount program, and Richard our sales person was great. We also considered a couple of the other regional dealerships, but the local nature of Austin Subaru and the proximity to our house was great. We look forward to driving our new Crosstrek. More

Exceptional Service We were having problems with the battery in our 1 year old Outback. We were in Austin visiting family and this dealership told us to come right over. We were having problems with the battery in our 1 year old Outback. We were in Austin visiting family and this dealership told us to come right over. They resolved the problem (defective battery) in 1/2 hour, gave us a new battery at no charge and sent us on our way. Have never had such exceptional service in a car dealership before. It is truly exceptional!! Their coffee bar is pretty awsome too! More

The new facility is very nice and the staff is just as nice as ever, One of the things I like about my Subaru is that it doesn't need a whole lot of maintenance. But whenever it is time, it is not a problem to as ever, One of the things I like about my Subaru is that it doesn't need a whole lot of maintenance. But whenever it is time, it is not a problem to work with the maintenance staff. However, the old location was difficult to get two for me, and I really did not like the neighborhood, it was not a place where I was comfortable walking somewhere to grab lunch or anything like that. The new facility is well OK, it's even on the bus line, and there are lots of good places to eat and shop within walking distance. The lady who was my service rep was quite helpful as well. Note that the system made me choose a service rep with him I did not work or it would not let me submit this. That's pretty much all I haven't like about the process. More

Best Service for New To Me Legacy I was able to bring in a recent purchase Subaru Legacy for multiple services in the same visit. Craig Richie had good communication with updates. I was able to bring in a recent purchase Subaru Legacy for multiple services in the same visit. Craig Richie had good communication with updates. More

Service Susan helped coordinate.a repair on my son's vehicle even though I don't live in Austin. She was extremely helpful and very responsive in her communi Susan helped coordinate.a repair on my son's vehicle even though I don't live in Austin. She was extremely helpful and very responsive in her communications back to me during the process. More

New Forester I worked with Danny Sosa and he was a great help in finding my new car. He wasn't the typical "high pressure" salesman, which I really appreciate. He I worked with Danny Sosa and he was a great help in finding my new car. He wasn't the typical "high pressure" salesman, which I really appreciate. He was down to earth and was able to meet my needs at the same time. When I got my car, I noticed it was missing a few items that were agreed upon during the sale but Danny promised to make it right and he delivered. Great job Danny! More