Austin Subaru

oil consumption test long wait for carwash so service adviser gave free Mister coupon for free wash oil consumption test done promptly; finance manager discussed extende long wait for carwash so service adviser gave free Mister coupon for free wash oil consumption test done promptly; finance manager discussed extended warranty himself More

Great Customer Service I had an unexpected problem with my Forester late on a Saturday afternoon. I was near the dealer and just pulled in around 5PM. They were open and the I had an unexpected problem with my Forester late on a Saturday afternoon. I was near the dealer and just pulled in around 5PM. They were open and the service advisers jumped to help me out. They diagnosed my car, said they had to keep it, and gave me a loaner. I was out of there in 75 mins. They told me the car was out of warranty but they would try to get me some financial help with the issue, as it was only 2 model years old. The car wasn't expected to be ready until Wednesday. I picked the car of Tuesday morning, all work completed and financially taken care of by Subaru. The highest level of customer service I could have ever expected. More

Easy, fast, stress-free Mr. Martinez walked me through the entire experience. He was very knowledgeable, very thoughtful, and personable. The new showroom is beautiful and c Mr. Martinez walked me through the entire experience. He was very knowledgeable, very thoughtful, and personable. The new showroom is beautiful and customer service excellent. More

I've got what I was looking for Based on my "wish list", John M. proposed what he thought will meet my needs and he was 100% right. No pushing typical for typical "salesman" Furthe Based on my "wish list", John M. proposed what he thought will meet my needs and he was 100% right. No pushing typical for typical "salesman" Further communication was efficient and effective to bring the whole "enchilada" to very satisfactory end _ which includes the rest of names listed above. PS: This is my third vehicle with Austin Subaru More

Recall Despite the situation of a recall that Subaru had little replacement parts for, the service center did a great job getting my car in and out quickly. Despite the situation of a recall that Subaru had little replacement parts for, the service center did a great job getting my car in and out quickly. Adam was awesome with communication. More

Quick and easy Very satisfied with my sales reprehensive Amber. She knows the Crosstrek inside and out and found the exact model that I wanted. Thank you so much. Very satisfied with my sales reprehensive Amber. She knows the Crosstrek inside and out and found the exact model that I wanted. Thank you so much. More

Quick, Fast and easy. Usually I'm not a fan of going to dealerships, but I'm always happy to visit Austin Subaru. The staff who greet the customer are always on the ball, Usually I'm not a fan of going to dealerships, but I'm always happy to visit Austin Subaru. The staff who greet the customer are always on the ball, and always sincere. To anyone who is looking for a Subaru, or just a place to service your car, Id highly suggest visiting Austin Subaru for your needs. More

Excellent service, as always! Service to replace faulty airbag. We waited a year, but once we were scheduled everything was like clockwork. Technicians found an additional proble Service to replace faulty airbag. We waited a year, but once we were scheduled everything was like clockwork. Technicians found an additional problem and fixed it quickly, explained everything clearly, provided a substitute vehicle, and keot us informed of progress. And everyone --Christia, Jon, and others -- were professioal, knowledgeable, friendlt and courteous. Thus is why we buy Subarus -- now on our fourth! More

Andrew Dimayuga -Excellent Sales Person First time at Austin Subaru. We had an exceptional experience. Andrew took us through the steps to identify the right vehicle for us. Walked us thro First time at Austin Subaru. We had an exceptional experience. Andrew took us through the steps to identify the right vehicle for us. Walked us through every step, educating us on the brand and model that we'd selected. This was easily the fastest car purchase that I've ever experienced. We walked through service, identified the oil change lane. Waiting area is fantastic. I would recommend this Subaru store, and especially Andrew Dimayuga. We'll be back!! More

On time and pleasant to deal with I had a service appointment with Austin Subaru and the visit ran on time and completed in a timely manner. . The service advisor was also very friend I had a service appointment with Austin Subaru and the visit ran on time and completed in a timely manner. . The service advisor was also very friendly. More