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Austin Subaru

Austin, TX

4.9
1,014 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,014 reviews

July 01, 2017

Extremely pleasant and professional guidance = new car! Truly impressed with the "smooth team" throughout the dealership including reception, sales and finance staff, service folks and barristas. My sales More

by Blanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac in Finance, Marsha with additional services, Fouad Kassem
Jul 20, 2017 -

Austin Subaru responded

We can't express our gratitude for this review, Blanca! We recognize that at the core, a great business revolves around having great people. With that in mind, we are always on the lookout for staff that is friendly and passionate about what they do. Thank you so much for taking a minute to share your visit with us and we hope to see you again in the future. -The Team at Austin Subaru

June 30, 2017

Pleasant and smooth purchase Nice experience with purchase, not hassles no pressure and very professional sale person and finance person. Facility is very nice and everyone was so More

by Alara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales; Lati Bouraima, Finance; Isaac Gray
Aug 13, 2017 -

Austin Subaru responded

We're glad to hear your visit went well, Alara! We do our best to create an informative and friendly environment and steer clear of high pressure sales tactics. Thanks so much for the review and take care! -The The Team at Austin Subaru

June 15, 2017

Incredible service center! This place is AMAZING. If all customer service and car maintenance could be this easy the world would be a much better place. I've taken my vehicle th More

by Dustin Noll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
Aug 13, 2017 -

Austin Subaru responded

Wow, we're beaming with pride reading your review, Dustin! Our team works hard to go above and beyond the call of duty for our customers, just as you've experienced with Will. It means the world to us to hear customers like you take notice of our efforts. :) Know that we'll continue to be here for you when you need us. Until then, happy cruising! -The Team at Austin Subaru

June 07, 2017

Service dept was courteous and quick! Brand new, clean and bright dealership. Every staff person I encountered was terrific. I had purchased my Outback in Georgetown, but live near Burnet More

by LynnKL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVID CABRERA
Jul 13, 2017 -

Austin Subaru responded

We're thrilled that you gave us the chance to win you over, Lynn! We take pride in hiring a professional, courteous, and friendly staff and it means the world to us when customers like yourself take notice. We look forward to assisting you for many more visit to come and wish you the very best. :) -The Team at Austin Subaru

June 05, 2017

Fantastic Adam was very personable, kept me informed throughout and was surprised when he said the shop foreman, Gus, gifted a new battery to me as an act of go More

by kane321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Massey
Jul 13, 2017 -

Austin Subaru responded

You're so welcome, Kane, and we appreciate the recognition. :) It's always been our belief to do good for our customers because of the support they continually show us! We look forward to seeing you again next time. -The Team at Austin Subaru

June 02, 2017

Recent service Dead battery jump started by AAA and thought I should get it checked. Got appt with the hour - battery may have been OK but replaced as "goodwill". W More

by NWTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sosa
Jul 13, 2017 -

Austin Subaru responded

We're glad to hear that we could get you back on the road safely and swiftly! Thank you so much for taking the time to write us a great review. We look forward to seeing you back next time. -The Team at Austin Subaru

June 01, 2017

Courteous and attentive Will Heller was very attentive. He kept me informed on how my job was progressing. He explained what work had been performed and why. I would like Wil More

by Cailen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
Jul 13, 2017 -

Austin Subaru responded

We're so glad to hear that Will exceeded your expectation, Cailen. Thanks so much for taking the time to write us a good review and help spread the good word about our team. :) -The Team at Austin Subaru

June 01, 2017

EXCELLENT EXPERIENCE Buying a car from Austin Subaru was an excellent experience from beginning to end. Andrew Dimayuga provided top notch service as we needed time to ma More

by Pompei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Dimayuga
Jul 13, 2017 -

Austin Subaru responded

Congratulations on the vehicle, Pompei, and thank you for choosing us! It's always our goal to make the buying process as smooth as possible and it's great to hear that your visit was no exception. :) Happy cruising! -The Team at Austin Subaru

May 31, 2017

Amazing experience We have purchased 2 Subaru's. And this last experience was just over the top with the help and knowledge of there vehicle was just amazing, Brittney D More

by Amazed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Nelson
Aug 13, 2017 -

Austin Subaru responded

We can't thank you enough for the review and the recommendation! Receiving referral business is one of the best compliments that we can receive. :) Enjoy the new set of wheels! -The Team at Austin Subaru

May 30, 2017

Buying a new Subaru This is our first Subaru. We've had mostly Hondas but I have read nothing but good about Subarus. I know several people who own them and love them. More

by 1stSubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Black, Eldon Bryan, Fouad Kassem
Aug 13, 2017 -

Austin Subaru responded

Welcome to the Austin Subaru family and thank you so much for the 5 stars. :) -The Team at Austin Subaru

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