Austin Subaru

Stellar customer service for many years I have been a Subaru customer for 10 years now starting with my 2007 Outback and can't imagine ever owning any other car or going to any other dealers I have been a Subaru customer for 10 years now starting with my 2007 Outback and can't imagine ever owning any other car or going to any other dealership. I bought both my 2007 and 2015 Outbacks with Roger Matthews and have worked with Craig Ritchie many times in service over the years. They, and many others, are excellent examples of customer service and support. I have never felt a hard sell for anything including car buying or parts or service from anyone. They all treat their customers special and explain everything they are going to do, would like to do, but also fully knowing that the customer is in charge. Thank you so much for your professionalism. I continue to send customers your way. More

Great service Austin Subaru has a great service department. They did great work and took care of some issues that were under warranty. They also made sure we rece Austin Subaru has a great service department. They did great work and took care of some issues that were under warranty. They also made sure we received a loaner vehicle. More

Best Experience I'm not a person who gets too excited about a car and have always dreaded the whole sales experience. Dealing with Steve was a pleasure unlike any ot I'm not a person who gets too excited about a car and have always dreaded the whole sales experience. Dealing with Steve was a pleasure unlike any other sales ordeal in the past. Taking the test drive with Steve was enjoyable. He didn't try hard sales tactics, but instead gave us information about the vehicle's features and allowed us to try them out. He seemed to just let the car sell itself, and it did! I used the Costco program, so the price was the price, but Steve mentioned that they don't really play the usual car-sales games. All in all, the entire process was as pleasurable as it can be. I have already recommended them to two friends. More

Excellent service Great experience. Christian is friendly, respectful, polite and personable. His and the service workers' knowledge and care ensured I understood all a Great experience. Christian is friendly, respectful, polite and personable. His and the service workers' knowledge and care ensured I understood all aspects of work my car needed and best ways to address the needed maintenance. The new facilities are a pleasure to visit - clean and comfortable. Services provided are performed quickly and efficiently. Best car service and experience ever. Thanks! More

Professional and Personal Service From the first phone call, the team at Austin Subaru was invested in helping me figure out the car buying process. They never pushed me towards anythi From the first phone call, the team at Austin Subaru was invested in helping me figure out the car buying process. They never pushed me towards anything outside my budget, and were honest throughout the whole process. I would definitely recommend them to anyone for a great car buying experience. More

They did what they promised There was a little issue that came up during the purchase experience. They took ownership of it and made it right or even a little better than right. There was a little issue that came up during the purchase experience. They took ownership of it and made it right or even a little better than right. Nothing but positive things to say. More

Great overall experience. Great overall experience. Great salesperson Zach Deegan. No high pressure and very honest. Really like the coffee bar area. Took a little longer to Great overall experience. Great salesperson Zach Deegan. No high pressure and very honest. Really like the coffee bar area. Took a little longer to get the paperwork done and out the door than we would have liked. We were there 8 hours. More

Outstanding sales staff at Austin Subaru! Knowledgeable friendly staff made buying a new Subaru an enjoyable experience. Beautiful new facility and large selection of new vehicles - a real 5 s Knowledgeable friendly staff made buying a new Subaru an enjoyable experience. Beautiful new facility and large selection of new vehicles - a real 5 star experience! I highly recommend Austin Subaru! More

Excellent service My service representative Susan Moulton is so efficient and pleasant each time I visit Austin Subaru. I have total confidence that my car will recei My service representative Susan Moulton is so efficient and pleasant each time I visit Austin Subaru. I have total confidence that my car will receive great care. She is very knowledgeable when I ask a question. More

My subaru summer Jonathan and Kathy gave me great service as a follow-up to the service I had at Santa Fe Subaru which was also awesome. It's sad that I have to get my Jonathan and Kathy gave me great service as a follow-up to the service I had at Santa Fe Subaru which was also awesome. It's sad that I have to get my car back in yet again. I've been without my car since June 15th. Picked it up in Austin Subaru on August 16th now it's back again for the third time for Subaru service. Again Jonathan and Kathy have been over backwards but I'm just disappointed that my suby has had to be in the shop so many times this summer I've driven my Subaru a total of two weeks since since June 15th More