Austin Subaru
Austin, TX
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The best experience From the moment I walked in, Lati was great. He was cordial, friendly, and attentive. Throughout the process, he made sure I was comfortable and k From the moment I walked in, Lati was great. He was cordial, friendly, and attentive. Throughout the process, he made sure I was comfortable and knew everything that was happening "behind the scenes," I'd recommend both Austin Subaru and Lati to anyone looking for a new ride. More
Great experience John was very friendly and although busy, took the time to fully explain many of the features of my new Forester. Also ensured I received my gift card John was very friendly and although busy, took the time to fully explain many of the features of my new Forester. Also ensured I received my gift card for the test drive I initially took! More
Visit summary Every service visit I've had is equally excellent. If your Subaru needs service, Austin Subaru should be your first and only facility. I live closer t Every service visit I've had is equally excellent. If your Subaru needs service, Austin Subaru should be your first and only facility. I live closer to Georgetown but the trip is worth it if you want your car properly cared for. I've worked primarily with Will and I trust my vehicles with him. JD More
Great folks to work with Love my new 2018 Outback! The fine folks at Austin Subaru made the trade-in and new car purchase a very easy, pleasant experience. Their new location Love my new 2018 Outback! The fine folks at Austin Subaru made the trade-in and new car purchase a very easy, pleasant experience. Their new location is comfortable, convenient and attractive. Thanks! More
First Visit To Aus Subaru Service Writer Craig Ritchie was efficient, knowledgeable, kept me informed. I waited in their pleasant waiting area, and the car was ready essential Service Writer Craig Ritchie was efficient, knowledgeable, kept me informed. I waited in their pleasant waiting area, and the car was ready essentially when promised (3 hours to include the free wash job). It appears the work was fine. More
Easy as pie Susan is my favorite person at Subaru! She ALWAYS makes the whole process of getting my car serviced a pleasure! I love the new Subaru facility. Susan is my favorite person at Subaru! She ALWAYS makes the whole process of getting my car serviced a pleasure! I love the new Subaru facility. More
Customer service Best experience we ever had in buying a car. When we first entered, Lauren Laxton greeted us with her beautiful smile, welcomed us, and asked what sh Best experience we ever had in buying a car. When we first entered, Lauren Laxton greeted us with her beautiful smile, welcomed us, and asked what she could do for us. We were there to buy a Subaru and had the pleasure of Zack Deegan to help us. He was very helpful, informative and did not pressured us in any way. Zach was very resourceful, asked what exactly we wanted in a car, took his time with us and very personable. We bought a Subaru Forrester it exactly what we wanted, and LOVE it! Jeremy Marty was a whiz at all the paperwork to sign. He also was extremely friendly and made signing the paperwork a breeze. I was greatly surprised when they also set up a complimentary appointment for us to go over the features of the car and how to operate them. How many dealerships will do that? We met Morgan Roberts who was also very personable and very patient with us as he went over everything and how to work them. It seems that everyone we met was so helpful, and on top of customer service! More
Great Service I was dreading coming to the dealership but Subaru Austin was friendly, efficient, and fair pricing. No complaints. I was out of there in time for lun I was dreading coming to the dealership but Subaru Austin was friendly, efficient, and fair pricing. No complaints. I was out of there in time for lunch. More
I love my new Subaru! Wonderful Service and experience! Brittany Nelson was so helpful with a positive energy through the entire process of leasing my new Subaru Legacy. She made sure I had everything I des Brittany Nelson was so helpful with a positive energy through the entire process of leasing my new Subaru Legacy. She made sure I had everything I desired in a car. My overall experience was enjoyable! Since my first experience was so enjoyable, I came back a week or so later to have anymore questions about my Subaru answered. Morgan was very informative with the technology with impeccable patience. I would recommend this dealership for the amazing service, comfortable and enjoyable atmosphere. Plus Subaru is dog friendly and it was not problem bringing in my miniature dachshund. Thank you Brittany, Morgan, and Subaru Austin! -Kholi More
Thorough assessment of my problem I appreciate that the dealer went the extra mile to try to resolve my problem, even though it was hard to replicate my issue at the dealer. They took I appreciate that the dealer went the extra mile to try to resolve my problem, even though it was hard to replicate my issue at the dealer. They took my word for it. More