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Austin Subaru

Austin, TX

4.9
1,026 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,026 reviews

October 25, 2017

Great folks to work with Love my new 2018 Outback! The fine folks at Austin Subaru made the trade-in and new car purchase a very easy, pleasant experience. Their new location More

by Liz K
Recommend Dealer
Yes
Employees Worked With
Isaac Gray, John Martinez, Joel McColl, Selah Baugh
Oct 27, 2017 -

Austin Subaru responded

We appreciate the compliments and praise, Liz! Congratulations on your new set of wheels and thanks for the awesome review. -The Team at Austin Subaru

October 24, 2017

Easy as pie Susan is my favorite person at Subaru! She ALWAYS makes the whole process of getting my car serviced a pleasure! I love the new Subaru facility. More

by Mhallford79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
Oct 25, 2017 -

Austin Subaru responded

We love to read reviews like yours. :) Our staff is one of our best assets and we're happy to know that Susan has consistently made your experiences excellent. See you next time! -The Team at Austin Subaru

October 23, 2017

Customer service Best experience we ever had in buying a car. When we first entered, Lauren Laxton greeted us with her beautiful smile, welcomed us, and asked what sh More

by jdsmgs61276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Roberts, Zachary Deegan, Lauren Laxton, Jeremy Marty
Oct 24, 2017 -

Austin Subaru responded

We couldn't be more proud to read your review and we appreciate your taking the time to share your experience! Our staff's top priority is to make the car shopping experience a great one and it sounds like collectively, everyone made sure this mission was lived out. :) Congratulations on finding the perfect vehicle and happy cruising. -The Team at Austin Subaru

October 19, 2017

Great Service I was dreading coming to the dealership but Subaru Austin was friendly, efficient, and fair pricing. No complaints. I was out of there in time for lun More

by Ando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eldon Bryan, Lati Bouraima
Oct 20, 2017 -

Austin Subaru responded

Ando, we're happy to know that your visit was top notch and that we could turn your feelings around once your arrived. :) Thanks so much for the great review! -The Team at Austin Subaru

October 10, 2017

I love my new Subaru! Wonderful Service and experience! Brittany Nelson was so helpful with a positive energy through the entire process of leasing my new Subaru Legacy. She made sure I had everything I des More

by Kholi<3Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Roberts, Brittany Nelson
Oct 11, 2017 -

Austin Subaru responded

Kholi, we couldn't be happier to read about your visit. From the start, we've made it our goal to hire a friendly, welcoming team who are collectively committed to making each experience enjoyable for our customers. It sounds like Brittany and Morgan hit the mark perfectly and we couldn't be more proud. :) Thanks so much for taking the time to share your visit with us in a review. We appreciate your support as a customer and wish you all the best. -The Team at Austin Subaru

October 03, 2017

Thorough assessment of my problem I appreciate that the dealer went the extra mile to try to resolve my problem, even though it was hard to replicate my issue at the dealer. They took More

by sadiedog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
Oct 07, 2017 -

Austin Subaru responded

Thank you for the review, Sadie. We're always here to help and appreciate you helping to spread the word about our commitment to excellence. :) If we can assist at all down the road, don't hesitate to reach out. Best wishes. -The Team at Austin Subaru

October 01, 2017

Great experience Love new location with luxurious lounge. Quick turn around with a free car wash, yeah! Makes having routine maintenance less of a hassle. Great exp More

by Frogfuzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 02, 2017 -

Austin Subaru responded

We appreciate the compliments and thank you for taking a few minutes to share your thoughts on your last visit with us. In a world full of inconveniences, we're beyond thrilled to hear that we helped make your visit hassle-free. :) Thanks again and we'll see you next time. -The Team at Austin Subaru

September 26, 2017

wife said she was treated like vip Service Dept was great and very nice to the wife who brought in the Forester. She was all smiles yesterday evening and really thought she was treated More

by mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
you will have to look it up, I wasn't there...sorry.
Sep 27, 2017 -

Austin Subaru responded

Mary, we so appreciate the feedback and are happy to hear that the visit went well. Our goal is to always provide a 5 star experience. :) Thanks and best wishes. -The Team at Austin Subaru

September 23, 2017

EXCELLENT SERVICE I had not come to the Subaru dealership intending to purchase a Subaru: I was just going to check it out as one of the options under consideration. More

by Jillms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Matthews
Sep 24, 2017 -

Austin Subaru responded

Jill, first and foremost, congratulations on your new set of wheels! It's our goal to make the car shopping experience fun and be a resource to show you the possibilities available. It sounds like Roger hit the mark and reading your review makes us proud. :) We know your time is valuable and appreciate you taking a few moments to share the details of your visit in a review for us. Thank you so much for your support and happy cruising. -The Team at Austin Subaru

September 23, 2017

Customer service is excellent. Excellent. prompt and on time customer service provided by Will Heller. He provides clear communications regarding current service needs and prepares More

by richardsubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
Sep 24, 2017 -

Austin Subaru responded

Thank you for the compliments, Richard! We do our best to make each visit transparent and provide straight forward, honest work. We appreciate you taking notice and taking a few minutes to write us a great review. We wish you the best and don't hesitate to call on us in the future! -The Team at Austin Subaru

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