Austin Subaru
Austin, TX
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Great customer service Service is always convenient and quick. Staff is always friendly and quick to respond to questions, emails, and phone calls, and the complimentary cof Service is always convenient and quick. Staff is always friendly and quick to respond to questions, emails, and phone calls, and the complimentary coffee bar is much appreciated while waiting. I would highly recommend this locations to others. More
New car purchase Quickly matched with salesman. He listened to what I wanted. Explained how to use gadgets in car. I might have to take that class he told me about, Quickly matched with salesman. He listened to what I wanted. Explained how to use gadgets in car. I might have to take that class he told me about, the manual is not that easy to understand. Overall a good experience. More
Susan is the best Susan always takes good care of me and is part of the reason I always return to the dealership for my outback’s service needs. Susan always takes good care of me and is part of the reason I always return to the dealership for my outback’s service needs. More
great service Great service, friendly staff. Very nice amenities. with wifi I appreciate the efficiency and quality of staff. Having the Coffee service is an extra Great service, friendly staff. Very nice amenities. with wifi I appreciate the efficiency and quality of staff. Having the Coffee service is an extra nice touch More
Best Oil Change EVER John Rivera was very professional and helpful during my first service on my new Forester. My visit was so good I can't wait to come back. The whole ex John Rivera was very professional and helpful during my first service on my new Forester. My visit was so good I can't wait to come back. The whole experience at Austin Subaru from buying my vehicle to having my oil changed was/is wonderful. I have been bragging to all my co-workers about the barista and comfort of your waiting area. Keep up the Good Work....you made me feel like a Rock Star. More
Tremendously professional and low pressure experience. Beyond the part that we were able to come to terms on the vehicle I wanted and meet my price point, the overarching reason for choosing Subaru is beca Beyond the part that we were able to come to terms on the vehicle I wanted and meet my price point, the overarching reason for choosing Subaru is because of this dealer and sales experience. Amanda, Eldon, and Morgan are all amazing. Very professional, knowledgeable, engaged, and most of all low pressure; caring and respectful. Top shelf in every category of customer service. Thank you very much. I greatly appreciate it. More
The best experience From the moment I walked in, Lati was great. He was cordial, friendly, and attentive. Throughout the process, he made sure I was comfortable and k From the moment I walked in, Lati was great. He was cordial, friendly, and attentive. Throughout the process, he made sure I was comfortable and knew everything that was happening "behind the scenes," I'd recommend both Austin Subaru and Lati to anyone looking for a new ride. More
Great experience John was very friendly and although busy, took the time to fully explain many of the features of my new Forester. Also ensured I received my gift card John was very friendly and although busy, took the time to fully explain many of the features of my new Forester. Also ensured I received my gift card for the test drive I initially took! More
Visit summary Every service visit I've had is equally excellent. If your Subaru needs service, Austin Subaru should be your first and only facility. I live closer t Every service visit I've had is equally excellent. If your Subaru needs service, Austin Subaru should be your first and only facility. I live closer to Georgetown but the trip is worth it if you want your car properly cared for. I've worked primarily with Will and I trust my vehicles with him. JD More
First Visit To Aus Subaru Service Writer Craig Ritchie was efficient, knowledgeable, kept me informed. I waited in their pleasant waiting area, and the car was ready essential Service Writer Craig Ritchie was efficient, knowledgeable, kept me informed. I waited in their pleasant waiting area, and the car was ready essentially when promised (3 hours to include the free wash job). It appears the work was fine. More