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Austin Subaru
Austin, TX
1,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,035 reviews
January 01, 2018
Top notch service. I was very impressed at the level of service provided at Austin Subaru. My service advisor ‘Craig Ritchie was very knowledgeable , got me in quickly I was very impressed at the level of service provided at Austin Subaru. My service advisor ‘Craig Ritchie was very knowledgeable , got me in quickly and have the car ready before I was expecting it. He even called in Uber for me to get me where I needed to go. Overall I had a very good experience with this dealership and service department. More
by Rnorton
Employees Worked With
Craig Ritchie.
January 01, 2018
Knowledgeable about the maintenance required per mileage of The staff were friendly. The service writer was knowledgeable about the type of maintenance required per mileage of the vehicle. The vehicle is ru The staff were friendly. The service writer was knowledgeable about the type of maintenance required per mileage of the vehicle. The vehicle is running smoothly after maintenance. More
by Outback Owner
Employees Worked With
Adam Crabb
December 27, 2017
Stellar customer service Customer service far exceeded expectations. With wss completed on time and talk went beyond the initial score if work. I'm proud to own a Subi! Customer service far exceeded expectations. With wss completed on time and talk went beyond the initial score if work. I'm proud to own a Subi! More
by Robert W Hernandez
Employees Worked With
Joseph Martinez
December 22, 2017
Road Trip Check Up. I am getting ready to go to Massachusetts for a new job and needed to make sure my vehicle was ready. I also needed to get a recalled airbag replaced. I am getting ready to go to Massachusetts for a new job and needed to make sure my vehicle was ready. I also needed to get a recalled airbag replaced. It was all done in under 2 1/2 hours. Te personnel there were efficient and kind. They also washed my 2010 Forester!! All fluids were filled and the oil changed. An inspection was done and the car is now ready. More
by bloosman1
Employees Worked With
Justin
December 21, 2017
Knowledgeable service well trained knowledgeable and very courteous service. Service technician explained the service done and explained it thoroughly. Also related future well trained knowledgeable and very courteous service. Service technician explained the service done and explained it thoroughly. Also related future needs for the next time I visit the dealership for service. More
by marie's forester
Employees Worked With
Adam Crabb
December 20, 2017
Best buying experience ever! We have owned several used Subaru's over the years, so when it came time to buy a new car we knew it had to be a Subaru. Our overall experience was aw We have owned several used Subaru's over the years, so when it came time to buy a new car we knew it had to be a Subaru. Our overall experience was awesome. We appreciated the friendly, no pressure atmosphere and we LOVE our new Forester!!! More
by Tammy Brookshire
Employees Worked With
Yelena Smirnova, Jake Kavanaugh
December 20, 2017
Ms. Moulton is a very exellent Service Advisor. Ms. Moulton, was very understanding, went beyond to make sure I got great service. She made me feel very comfortable at all times when we spoke. Tha Ms. Moulton, was very understanding, went beyond to make sure I got great service. She made me feel very comfortable at all times when we spoke. Thank you Ms. Moulton for your service. More
by Sandra
Employees Worked With
Susan Moulton
December 20, 2017
Enjoyable! I enjoy getting my oil change at Subaru. I have an old car and they take good care of it. Plus, I love my almond milk latte from the coffee bar and t I enjoy getting my oil change at Subaru. I have an old car and they take good care of it. Plus, I love my almond milk latte from the coffee bar and the spacious waiting area. And I appreciate that they are dog friendly! More
by suzyqgale
Employees Worked With
Sophie Rosa
December 13, 2017
Service advisor Joseph Martinez was excellent! My service advisor Joseph Martinez was incredible. He was thorough, patient, understanding, went above and beyond, he even stayed late for me to pick My service advisor Joseph Martinez was incredible. He was thorough, patient, understanding, went above and beyond, he even stayed late for me to pick up my vehicle. On top of all his excellent work, he called to follow up the next day and even returned my sunglasses I had left in the loaner vehicle. Thank you, Joseph, for making this an excellent experience! More
by mgonzalez5612
Employees Worked With
Joseph Martinez
December 11, 2017
Great service center The work I received for my vehicle was outstanding and done in a timely manner. Will was very helpful and informative. Even though it was not a Suba The work I received for my vehicle was outstanding and done in a timely manner. Will was very helpful and informative. Even though it was not a Subaru they took the time to fix my vehicle and take care of everything. More
by kls
Employees Worked With
William Heller
