Austin Subaru

Brake switch I encountered a strange problem where some dashboard indicator lights would come on and stay on sometimes. Jonathan Sosa was immediately able to diagn I encountered a strange problem where some dashboard indicator lights would come on and stay on sometimes. Jonathan Sosa was immediately able to diagnose the problem when I described the symptoms - after replacing the faulty component (brake switch), I was on my way home ! More

Great Service Center Everyone was very friendly and helpful. I received quick and efficient service. I can't recall the service representative ' s name but he was very res Everyone was very friendly and helpful. I received quick and efficient service. I can't recall the service representative ' s name but he was very respectful and courteous. More

6 month Maintenance review Arrived a few minutes before appointment to find Joseph Martinez ready to assist and offer coffee. The estimated 1 hour wait time was pleasant with r Arrived a few minutes before appointment to find Joseph Martinez ready to assist and offer coffee. The estimated 1 hour wait time was pleasant with reading and caffeine in nice lounge area. Joseph returned early to provide a thorough update with paperwork at his desk. Car services were great. I left with a generous interior/exterior car cleaning voucher at a nearby facility. I am a happy Subaru owner. More

Service Quick and easy fix with a new battery and replacement visor. Comfortable waiting area, friendly staff. They kept me informed each step of the way an Quick and easy fix with a new battery and replacement visor. Comfortable waiting area, friendly staff. They kept me informed each step of the way and were finished in about a hour. More

It was the easiest, most pleasant car purchase I’ve ever had John slashing was awesome from the moment we met him to test driving, negotiating price to walking us through the purchasing process. Very pleasant e John slashing was awesome from the moment we met him to test driving, negotiating price to walking us through the purchasing process. Very pleasant experience. More

Satisfied Buyer I came in with a particular style,color,budget and walked out happy. My trade in was also acceptable. Thanks for the service. Loving my new Outbac I came in with a particular style,color,budget and walked out happy. My trade in was also acceptable. Thanks for the service. Loving my new Outback. More

Extraordinary Service Our Forester had a problem where something was draining the battery. They were able to locate the problem quickly. I was given a courtesy car to use a Our Forester had a problem where something was draining the battery. They were able to locate the problem quickly. I was given a courtesy car to use at no extra charge, since they had to wait for the part to be sent. It took several days, over a holiday, but no problem with the nice courtesy car. The technician continued to test for any further battery draining during the wait. Thankfully, there were not any others. Craig was more than excellent, providing very attentive customer service with frequent updates. More

Great job Will listened to all of my concerns and took care of everything I asked for. I’m super impressed that additional problems were found that I didn’t eve Will listened to all of my concerns and took care of everything I asked for. I’m super impressed that additional problems were found that I didn’t even know about and were also repaired while the car was there. I’m often skeptical of service centers “multi point inspection” but these guys obviously really inspected the car well. More

Great Experience as Always Came in for an airbag recall fix, and Susan got me squared away with everything. I was pleasantly surprised to get a loaner, which was very helpful. I Came in for an airbag recall fix, and Susan got me squared away with everything. I was pleasantly surprised to get a loaner, which was very helpful. I also appreciate Susan going over the items in need of attention on my overall inspection without being pushy about immediate fixes on non-critical items. She saved me before my old battery left me stranded! More

Pleasant purchasing experience We went in knowing exactly which Subaru we were interested in purchasing. We had done a fair bit of research on pricing and options over the previous We went in knowing exactly which Subaru we were interested in purchasing. We had done a fair bit of research on pricing and options over the previous months and we are multiple time Subaru owners as well, so we have some brand knowledge. While purchasing a car is not a quick process anywhere, it was pleasant and enjoyable working through it with the team at Austin Subaru. No high pressure sales at any point in the process and definitely felt we could get answers to any questions we thought of while there. More