Austin Subaru

Thorough and awesome Susan moulton and her crew went above and beyond to make sure that my Forrester was fixed. I have had some ongoing issues and had been to another Sub Susan moulton and her crew went above and beyond to make sure that my Forrester was fixed. I have had some ongoing issues and had been to another Subaru dealer twice before coming to Austin Subaru and meeting Susan. She and their service managers took their time in making absolutely sure the conditions and issues were duplicated so that they fix them thoroughly and we wouldn't have to return again. More

First Subaru purchase Have had my Crosstrek for a week now... Extremely happy with it, and the entire car buying experience I had here! John Martinez was my sales rep, re Have had my Crosstrek for a week now... Extremely happy with it, and the entire car buying experience I had here! John Martinez was my sales rep, referred to me from friend who bought one here from John as well. John was personable, straight-forward, answered all my questions and made the process pretty seamless from beginning to end. Ended up with a really great and fair deal, and I appreciated the time it took. Kudos to the rest of the team, as everyone was very attentive and professional, and I felt at ease the entire time. John and the entire team there exceeded my expectations! This is my first Subaru, but likely will now not be my last. :) More

Great Experience This was my first car buying experience and it was great! I came in early for my appointment and they were able to accommodate me. I told my sales guy This was my first car buying experience and it was great! I came in early for my appointment and they were able to accommodate me. I told my sales guy (Erick) what car I wanted and they didn’t try to sell me anything more expensive. I have been driving the for about a week and it’s been great! Very happy with my car! More

Professional and informative Service department communicates all work and recommendations with accurate cost estimates. Professional and clean. Good loaner program kept updated Service department communicates all work and recommendations with accurate cost estimates. Professional and clean. Good loaner program kept updated on progress of work. Prefer car washe'd at service rather than coupon. More

compliment As usual, I had an excellent experience with Service department. Will Heller was very attentive and detail oriented to my issue and the technician cor As usual, I had an excellent experience with Service department. Will Heller was very attentive and detail oriented to my issue and the technician corrected the problem They provided me with an 2018 Forester as a loaner vehicle while my Forester was being worked on. I highly recommend this dealership. More

So much better than Subaru Georgetown I had my 24K mile service performed here. I normally go to the Subaru dealer in Georgetown but WOW what an experience. The facility is so much nicer, I had my 24K mile service performed here. I normally go to the Subaru dealer in Georgetown but WOW what an experience. The facility is so much nicer, I don't have to wait forever to get on the service schedule, and the employees are so much nicer and friendlier here. The coffee bar, waiting areas and in general everyone's attitude clearly shows how much Austin Subaru values it's customers. An A+ experience from scheduling, drop-off, knowing my Subaru is in the hands of senior master technicians, all the way to driving away and back on the road. Even though I live much closer to the Georgetown dealership, I will continue to go out of my way to Austin Subaru based on my first experience here. More

Good experience Excellent across the board. I will recommend Austin Subaru to my friends and colleagues. Jay Hall was great from start to finish. Thanks a bunch. Excellent across the board. I will recommend Austin Subaru to my friends and colleagues. Jay Hall was great from start to finish. Thanks a bunch. More

Exact I've owned exactly one Subaru. It's the one I drive now. I love it and one of the reasons is this particular dealership. I do volunteer work in state I've owned exactly one Subaru. It's the one I drive now. I love it and one of the reasons is this particular dealership. I do volunteer work in state and local parks as well as various land preserves - erosion and flood control, habitat restoration, invasive species work, and of course regular trail and bridge work.. The work is often in hard-to-reach locations where AWD is a must. Sometimes the convoy must look hilarious - multiple large 4x4 pickups with the double rear wheels and in among them my little Forrester. The Forrester is small enough and nimble enough that it can get to places the pickups can't. On one recent project the first words the land steward said when I arrived were "oh good you brought the Subaru." It can drive in and out where the big boys have to back out or just call it quits. It's EXACTLY what I need. And the service department provides the same exact care. They let me know what might need future work AND WHEN and the cost so I can plan for it, but they don't push. It's on my schedule and my terms - EXACT! More

Terrific no-hassle experience! Austin Subaru was the first of several dealerships I visited. They set the bar and I went with them in the end. I appreciate that John offered help an Austin Subaru was the first of several dealerships I visited. They set the bar and I went with them in the end. I appreciate that John offered help and was very responsive when I needed something from him. He didn't pressure me and he was forthcoming when I requested information. There were no surprises. Austin Subaru went above and beyond to expedite re-locating a car from Houston and they worked quickly to remove pinstriping from the car. I really enjoy the friendly atmosphere in the dealership. I enjoyed talking with every person I met there. I'm actually looking forward to hanging out in the cafe when it comes time for my 6,000 mile service. Overall it was a very pleasant experience. More

Amazing Muy amables muy buen servicio.. Muy satisfactorio.. supo buscar opciones hasta encontralas para poder darnos in muy Buena resolucion. Agradesco Muy amables muy buen servicio.. Muy satisfactorio.. supo buscar opciones hasta encontralas para poder darnos in muy Buena resolucion. Agradesco el buen trato de todos ahi More