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Austin Subaru

Austin, TX

4.8
1,038 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,038 reviews

April 17, 2018

Timely Service All requested service items completed quickly and correctly. Completed a state inspection and a prepaid service with no questions or discussion. Appre More

by bobk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rivera
Apr 18, 2018 -

Austin Subaru responded

Bob, it makes us proud to know that we delivered on everything that was promised. Thanks for your awesome review and take care. -The Team at Austin Subaru

April 16, 2018

Easy Peasy Went in months after the fact that my car needed it's 30K mile check-up. All went well. A few issues were resolved by warranty and an easy repair to a More

by Paula and Lily's car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
Apr 16, 2018 -

Austin Subaru responded

We wanted to take a moment to thank you for telling us more about your experience. It's our goal to make every visit smooth and pleasant. :) Thanks for the praise! -The Team at Austin Subaru

April 13, 2018

Too good to be true! (But it is!) I had such a great experience leasing my Forester from Brittany. Everything has been so smooth, no run around, free coffee and snacks - I honestly cou More

by Jessica S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel McColl, Adam Massey, Brittany Nelson
Apr 16, 2018 -

Austin Subaru responded

Jessica, it's our belief that purchasing a vehicle should be a fun and exciting process. :) Thanks for the awesome review and congratulations! -The Team at Austin Subaru

April 12, 2018

Great Service I love working with Susan. She always goes that extra step that makes getting your car serviced a lot less painful. She's quite communicative, and set More

by xiiiking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
Apr 13, 2018 -

Austin Subaru responded

We're so grateful for the awesome review! We want every single customer that walks through our doors to experience the same level of service. See you next time. -The Team at Austin Subaru

April 12, 2018

Quick and Easy Went in for an alignment and tire rotation on my 15 Outback; in & out in about 70 minutes. No issues, comfortable waiting room (business center style) More

by BitMoBass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sosa
Apr 13, 2018 -

Austin Subaru responded

It's great to know that everything went smoothly and you enjoyed your visit. Thanks for choosing us for your Subaru's service needs! -The Team at Austin Subaru

April 12, 2018

Great Service I brought my car in for new tires and regular maintenance. Jonathan was extremely professional and helpful through the entire process. There were a More

by Rebecca Maguire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sosa
Apr 13, 2018 -

Austin Subaru responded

Rebecca, we're always here to help. :) Thank you for selecting us for your Subaru's service needs and take care. -The Team at Austin Subaru

April 09, 2018

Organized, prompt service The new location has been a great asset to the dealership. The waiting area is convenient for getting work done while waiting. Staff is very courteo More

by Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Laxton
Apr 12, 2018 -

Austin Subaru responded

We're happy to know that you had an awesome visit. Thanks for stopping by! -The Team at Austin Subaru

April 06, 2018

Great service, very responsible! Quick work and very friendly. Was very satisfied with the work that I received. I will definitely come back for all things car-related in the future. More

by Konnor George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
Apr 07, 2018 -

Austin Subaru responded

Konnor, we do our best to impress. :) Thanks for the praise and we'll see you next time! -The Team at Austin Subaru

April 05, 2018

Very Good Lati, the salesman, was excellent. The brand new car was dented before I drove it away, so now they are repairing it. Also, the business office forgot More

by willhern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lati
Apr 07, 2018 -

Austin Subaru responded

Thanks for being a customer of ours, Will and congratulations on the vehicle! We're grateful the praise about our team's dedication and appreciate your understanding for the misstep. It's our goal to have every customer drive away with a smile. :) Best of wishes and take care. -The Team at Austin Subaru

April 04, 2018

Welcoming atmosphere and outstanding courtesy Sophia was such an absolute delight, and Glenda is always so friendly and knowledgeable when I call in as well. Sean helped me as well on my prior vis More

by emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Sophie Rosa, Glenda Shaw
Apr 05, 2018 -

Austin Subaru responded

Emily, we so appreciate you taking the time to give our team some praise. :) Everyone is here is hard at work to deliver the best possible experience and we're grateful for the recognition! See you next time. -The Team at Austin Subaru

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