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Austin Subaru

Austin, TX

4.9
1,035 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,035 reviews

April 12, 2018

Great Service I love working with Susan. She always goes that extra step that makes getting your car serviced a lot less painful. She's quite communicative, and set More

by xiiiking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
Apr 13, 2018 -

Austin Subaru responded

We're so grateful for the awesome review! We want every single customer that walks through our doors to experience the same level of service. See you next time. -The Team at Austin Subaru

April 12, 2018

Quick and Easy Went in for an alignment and tire rotation on my 15 Outback; in & out in about 70 minutes. No issues, comfortable waiting room (business center style) More

by BitMoBass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sosa
Apr 13, 2018 -

Austin Subaru responded

It's great to know that everything went smoothly and you enjoyed your visit. Thanks for choosing us for your Subaru's service needs! -The Team at Austin Subaru

April 12, 2018

Great Service I brought my car in for new tires and regular maintenance. Jonathan was extremely professional and helpful through the entire process. There were a More

by Rebecca Maguire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sosa
Apr 13, 2018 -

Austin Subaru responded

Rebecca, we're always here to help. :) Thank you for selecting us for your Subaru's service needs and take care. -The Team at Austin Subaru

April 09, 2018

Organized, prompt service The new location has been a great asset to the dealership. The waiting area is convenient for getting work done while waiting. Staff is very courteo More

by Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Laxton
Apr 12, 2018 -

Austin Subaru responded

We're happy to know that you had an awesome visit. Thanks for stopping by! -The Team at Austin Subaru

April 06, 2018

Great service, very responsible! Quick work and very friendly. Was very satisfied with the work that I received. I will definitely come back for all things car-related in the future. More

by Konnor George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
Apr 07, 2018 -

Austin Subaru responded

Konnor, we do our best to impress. :) Thanks for the praise and we'll see you next time! -The Team at Austin Subaru

April 05, 2018

Very Good Lati, the salesman, was excellent. The brand new car was dented before I drove it away, so now they are repairing it. Also, the business office forgot More

by willhern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lati
Apr 07, 2018 -

Austin Subaru responded

Thanks for being a customer of ours, Will and congratulations on the vehicle! We're grateful the praise about our team's dedication and appreciate your understanding for the misstep. It's our goal to have every customer drive away with a smile. :) Best of wishes and take care. -The Team at Austin Subaru

April 04, 2018

Welcoming atmosphere and outstanding courtesy Sophia was such an absolute delight, and Glenda is always so friendly and knowledgeable when I call in as well. Sean helped me as well on my prior vis More

by emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Sophie Rosa, Glenda Shaw
Apr 05, 2018 -

Austin Subaru responded

Emily, we so appreciate you taking the time to give our team some praise. :) Everyone is here is hard at work to deliver the best possible experience and we're grateful for the recognition! See you next time. -The Team at Austin Subaru

April 03, 2018

Brittany Nelson She was awesome Knowledgeable and confident in her job. Completely approachable. What an asset to the Subaru team. Bought a Crosstrek. Will recomm More

by 123Comet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Nelson
Apr 04, 2018 -

Austin Subaru responded

Thank you so much for the kind words. :) We're proud to know that Brittany left you with a lasting impression! Congratulations on the car and take care. -The Team at Austin Subaru

March 29, 2018

Attentive I really appreciate the attention given to my needs by Christian on both occasions. Zero negativity towards him or the service guys. The initial gentl More

by danjitsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perez, Greyson Hummel
Mar 30, 2018 -

Austin Subaru responded

Thank you so much for choosing us for your service needs! We're happy to know that Christian and the team took such great care of you. :) Regarding the carwash, please know that MisterCarwash practices various water conservation techniques and even has specialized technology and equipment. They align closely with our eco-friendly goals which is why we provide the vouchers. :) More about their tactics can be read here: http://mistercarwash.com/community/environment/. Thanks again for the praise and we'll see you next time. -The Team at Austin Subaru

March 28, 2018

New car purchase I couldn't have been more please last Monday with my purchase experience. Despite being busy, Austin Subaru continues to make me feel like I'm their o More

by mwarren24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Baker, Joel McColl, Steve Carter, Lucas Cortines
Mar 30, 2018 -

Austin Subaru responded

It's our duty to create a custom visit for everyone who visits us. :) Thank you for the high marks and let us know if we can assist at all down the road. -The Team at Austin Subaru

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