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Austin Subaru

Austin, TX

4.9
1,035 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,035 reviews

June 13, 2018

New cross trek - first service/oil change Beautiful facility and customer lounge, excellent and prompt and professional customer service. First time to visit this location since I bought the More

by Austingirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rivera
Jun 14, 2018 -

Austin Subaru responded

We want to thank you for giving us a try! Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us. See you next time and take care. -The Team at Austin Subaru

June 09, 2018

First service experience Excellent work and very friendly service. All good! I have had nothing but good experiences with Austin Subaru and definitely recommend the dealership More

by cwilson10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
Jun 11, 2018 -

Austin Subaru responded

We're so grateful for your support and recommendation. Thank you for being a customer of ours. See you next time! -The Team at Austin Subaru

June 07, 2018

Car Died but Hope was Reborn in a New Car! I started hearing a terrible grinding noise when I turned the key, and it scared me enough to make an appointment to service my car. The final news More

by Subaru Suzuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Matthews, Adam Massey, Morgan Roberts, Susan Moulton, Lucas Cortines
June 06, 2018

Easy, fun and no pressure! Certainly knowing what I wanted before i walked in the door helped a lot. The very professional team who were also very relaxed, friendly and knowledg More

by ndaim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Carter
Jun 11, 2018 -

Austin Subaru responded

We love that you shared your experience with us! Thank you so much for choosing us to shop with and congratulations on the vehicle. -The Team at Austin Subaru

June 05, 2018

Love my car! Took too long (6 Hours) but got what I wanted. Our appointment had to be shifted because of our schedule so threw time off working around other custom More

by CargalJean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam ?, Isaac Gray
Jun 09, 2018 -

Austin Subaru responded

Thanks for your understanding and cooperation. We strive to make every experience a positive one and appreciate having you as our customer! -The Team at Austin Subaru

June 05, 2018

Quick and easy I went into the dealership expecting to buy a used Impreza, and I test drove two of them. My husband asked what the price was for a new Impreza, and More

by Karen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daryll Rodriguez
Jun 09, 2018 -

Austin Subaru responded

Congratulations, Karen! We're glad to hear that you had an excellent experience. Enjoy the new set of wheels and take care. -The Team at Austin Subaru

June 05, 2018

Prompt and courteous Called the dealer for an appointment and was in the next day. Stopped by and was out in 45 minutes so now my family is completely set for a cross coun More

by C. Stephens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Schaefers
Jun 09, 2018 -

Austin Subaru responded

We appreciate you choosing us for your Service needs! We're wish you a safe and happy summer. -The Team at Austin Subaru

May 23, 2018

Great service , took very good car of me as always. First choice when need any advice and/or work. Own three Subaru’s and usually get service done here. More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller, Salvador Jaimes
May 23, 2018 -

Austin Subaru responded

Doug, it's fantastic to know that we hit the mark. Thank you for your trust in our staff and for taking a moment to let us know how we're doing. We look forward to seeing you next time! -The Team at Austin Subaru

May 19, 2018

Fantastic! The express service team here is great! The guy who greeted me and took care of my paperwork was super friendly. My car got in quickly and was ready e More

by SelahMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Claude
May 20, 2018 -

Austin Subaru responded

Thank you so much for your kind words and praise. We look forward to the next opportunity to serve you! -The Team at Austin Subaru

May 14, 2018

Extra Special Susan was an exceptional help to me, very knowledgible and more of a friend to me than a desk worker. The facilities are very accommodating and lovel More

by geejenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
May 17, 2018 -

Austin Subaru responded

Thank you for taking a minute to let us know how we did! It's great to know that Susan made the experience one to remember. :) See you next time. -The Team at Austin Subaru

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