
Austin Subaru
Austin, TX
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New cross trek - first service/oil change Beautiful facility and customer lounge, excellent and prompt and professional customer service. First time to visit this location since I bought the Beautiful facility and customer lounge, excellent and prompt and professional customer service. First time to visit this location since I bought the car elsewhere. The purchase experience and the service experience were consistent in the fact they were both excellent. Love Subaru More
First service experience Excellent work and very friendly service. All good! I have had nothing but good experiences with Austin Subaru and definitely recommend the dealership Excellent work and very friendly service. All good! I have had nothing but good experiences with Austin Subaru and definitely recommend the dealership for purchase and maintenance. More
Car Died but Hope was Reborn in a New Car! I started hearing a terrible grinding noise when I turned the key, and it scared me enough to make an appointment to service my car. The final news I started hearing a terrible grinding noise when I turned the key, and it scared me enough to make an appointment to service my car. The final news was bad--it was going to be too expensive to fix, and I decided I needed a new car. Luckily, I bought that last car at Austin Subaru and my salesman was in. He showed me several options, including 2018 models that were well priced because the 2019 ones were out. After discussions with my financial guy, my salesman looked for older cars with few miles and we found the perfect one for me. Everyone was helpful, ready and willing to do anything I needed and it all worked out in the end. Love the car, love Austin Subaru. More
Easy, fun and no pressure! Certainly knowing what I wanted before i walked in the door helped a lot. The very professional team who were also very relaxed, friendly and knowledg Certainly knowing what I wanted before i walked in the door helped a lot. The very professional team who were also very relaxed, friendly and knowledgable made my experience top notch. I know I will be back here with no hesitation when it comes time to buy another Subaru - something I don't anticipate doing for a long time. More
Love my car! Took too long (6 Hours) but got what I wanted. Our appointment had to be shifted because of our schedule so threw time off working around other custom Took too long (6 Hours) but got what I wanted. Our appointment had to be shifted because of our schedule so threw time off working around other customer. More
Quick and easy I went into the dealership expecting to buy a used Impreza, and I test drove two of them. My husband asked what the price was for a new Impreza, and I went into the dealership expecting to buy a used Impreza, and I test drove two of them. My husband asked what the price was for a new Impreza, and it wasn't a lot more. I let Daryll know that I don't drive a car a lot because I ride the bus to work, and he suggested leasing a car instead of buying one. That turned out to be a good option for us, and I ended up driving a new Impreza home the same day after only about four hours at the dealership. I'm really enjoying my car! More
Prompt and courteous Called the dealer for an appointment and was in the next day. Stopped by and was out in 45 minutes so now my family is completely set for a cross coun Called the dealer for an appointment and was in the next day. Stopped by and was out in 45 minutes so now my family is completely set for a cross country road trip to visit schools! More
Great service , took very good car of me as always. First choice when need any advice and/or work. Own three Subaru’s and usually get service done here. , took very good car of me as always. First choice when need any advice and/or work. Own three Subaru’s and usually get service done here. More
Fantastic! The express service team here is great! The guy who greeted me and took care of my paperwork was super friendly. My car got in quickly and was ready e The express service team here is great! The guy who greeted me and took care of my paperwork was super friendly. My car got in quickly and was ready earlier than they had promised. I'll be back for sure! More
Extra Special Susan was an exceptional help to me, very knowledgible and more of a friend to me than a desk worker. The facilities are very accommodating and lovel Susan was an exceptional help to me, very knowledgible and more of a friend to me than a desk worker. The facilities are very accommodating and lovely. It was an excellent experience. More