Austin Subaru
Austin, TX
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Factory recall work Excellent service received on factory recall work. Excellent communication and excellent service and return of vehicle. Adam Crab communication was Excellent service received on factory recall work. Excellent communication and excellent service and return of vehicle. Adam Crab communication was excellent as was all aspects of work completed. More
Oil change and inspection Everyone was courteous, and they finished my service extremely fast. I love the pride they take in treating customers well! They opened promptly at 7 Everyone was courteous, and they finished my service extremely fast. I love the pride they take in treating customers well! They opened promptly at 7:00 and I was done by 7:45 and on my way. :) More
Very Satisfied with service All aspects of service experience was great. Christian very professional. Service timely, nice loaner car and everyone was very pleasant to work wit All aspects of service experience was great. Christian very professional. Service timely, nice loaner car and everyone was very pleasant to work with. Service department clearly run very well. More
Great customer service Awesome waiting area with fill coffee bar. I have not had a bad experience with any one in the service team. They are very focused on customer experie Awesome waiting area with fill coffee bar. I have not had a bad experience with any one in the service team. They are very focused on customer experience. More
On time, friendly staff, nice lounge Service team was prompt, staff remembered me, perfect latte and dog biscuit! Employees seem to be happy in their workplace. So glad I bought at this d Service team was prompt, staff remembered me, perfect latte and dog biscuit! Employees seem to be happy in their workplace. So glad I bought at this dealership. More
New cross trek - first service/oil change Beautiful facility and customer lounge, excellent and prompt and professional customer service. First time to visit this location since I bought the Beautiful facility and customer lounge, excellent and prompt and professional customer service. First time to visit this location since I bought the car elsewhere. The purchase experience and the service experience were consistent in the fact they were both excellent. Love Subaru More
First service experience Excellent work and very friendly service. All good! I have had nothing but good experiences with Austin Subaru and definitely recommend the dealership Excellent work and very friendly service. All good! I have had nothing but good experiences with Austin Subaru and definitely recommend the dealership for purchase and maintenance. More
Car Died but Hope was Reborn in a New Car! I started hearing a terrible grinding noise when I turned the key, and it scared me enough to make an appointment to service my car. The final news I started hearing a terrible grinding noise when I turned the key, and it scared me enough to make an appointment to service my car. The final news was bad--it was going to be too expensive to fix, and I decided I needed a new car. Luckily, I bought that last car at Austin Subaru and my salesman was in. He showed me several options, including 2018 models that were well priced because the 2019 ones were out. After discussions with my financial guy, my salesman looked for older cars with few miles and we found the perfect one for me. Everyone was helpful, ready and willing to do anything I needed and it all worked out in the end. Love the car, love Austin Subaru. More
Easy, fun and no pressure! Certainly knowing what I wanted before i walked in the door helped a lot. The very professional team who were also very relaxed, friendly and knowledg Certainly knowing what I wanted before i walked in the door helped a lot. The very professional team who were also very relaxed, friendly and knowledgable made my experience top notch. I know I will be back here with no hesitation when it comes time to buy another Subaru - something I don't anticipate doing for a long time. More
Quick and easy I went into the dealership expecting to buy a used Impreza, and I test drove two of them. My husband asked what the price was for a new Impreza, and I went into the dealership expecting to buy a used Impreza, and I test drove two of them. My husband asked what the price was for a new Impreza, and it wasn't a lot more. I let Daryll know that I don't drive a car a lot because I ride the bus to work, and he suggested leasing a car instead of buying one. That turned out to be a good option for us, and I ended up driving a new Impreza home the same day after only about four hours at the dealership. I'm really enjoying my car! More