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Austin Subaru

Austin, TX

4.9
1,030 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,030 reviews

June 26, 2018

Factory recall work Excellent service received on factory recall work. Excellent communication and excellent service and return of vehicle. Adam Crab communication was More

by nadagrande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
Jun 29, 2018 -

Austin Subaru responded

Thank you for taking the time to let us know how we did. Online feedback is precious to us and we are happy to hear that our people are on the ball. :) -The Team at Austin Subaru

June 25, 2018

Oil change and inspection Everyone was courteous, and they finished my service extremely fast. I love the pride they take in treating customers well! They opened promptly at 7 More

by Foxy Subie Ruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rivera
Jun 29, 2018 -

Austin Subaru responded

We aim to deliver speedy and thorough service. Thanks for taking notice! We'll see you next time. -The Team at Austin Subaru

June 21, 2018

Very Satisfied with service All aspects of service experience was great. Christian very professional. Service timely, nice loaner car and everyone was very pleasant to work wit More

by silly123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perez
Jun 29, 2018 -

Austin Subaru responded

Thanks so much for the kind words! We're thrilled the staff and service have been nothing short of perfect. -The Team at First Texas Honda

June 18, 2018

Great customer service Awesome waiting area with fill coffee bar. I have not had a bad experience with any one in the service team. They are very focused on customer experie More

by JamieK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Sosa, Christian Perez
Jun 20, 2018 -

Austin Subaru responded

Jamie, you couldn't be more correct. Our main mission is to deliver customer satisfaction and we're constantly working on ways to exceed expectations. Thank you so much for being a fan! -The Team at Austin Subaru

June 15, 2018

On time, friendly staff, nice lounge Service team was prompt, staff remembered me, perfect latte and dog biscuit! Employees seem to be happy in their workplace. So glad I bought at this d More

by Tex 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martinez, Masha Romanova, John Rivera
Jun 16, 2018 -

Austin Subaru responded

Thank you so much for the compliments. We appreciate you joining us for your Service needs! -The Team at Austin Subaru

June 13, 2018

New cross trek - first service/oil change Beautiful facility and customer lounge, excellent and prompt and professional customer service. First time to visit this location since I bought the More

by Austingirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rivera
Jun 14, 2018 -

Austin Subaru responded

We want to thank you for giving us a try! Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us. See you next time and take care. -The Team at Austin Subaru

June 09, 2018

First service experience Excellent work and very friendly service. All good! I have had nothing but good experiences with Austin Subaru and definitely recommend the dealership More

by cwilson10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
Jun 11, 2018 -

Austin Subaru responded

We're so grateful for your support and recommendation. Thank you for being a customer of ours. See you next time! -The Team at Austin Subaru

June 07, 2018

Car Died but Hope was Reborn in a New Car! I started hearing a terrible grinding noise when I turned the key, and it scared me enough to make an appointment to service my car. The final news More

by Subaru Suzuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Matthews, Adam Massey, Morgan Roberts, Susan Moulton, Lucas Cortines
June 06, 2018

Easy, fun and no pressure! Certainly knowing what I wanted before i walked in the door helped a lot. The very professional team who were also very relaxed, friendly and knowledg More

by ndaim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Carter
Jun 11, 2018 -

Austin Subaru responded

We love that you shared your experience with us! Thank you so much for choosing us to shop with and congratulations on the vehicle. -The Team at Austin Subaru

June 05, 2018

Quick and easy I went into the dealership expecting to buy a used Impreza, and I test drove two of them. My husband asked what the price was for a new Impreza, and More

by Karen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daryll Rodriguez
Jun 09, 2018 -

Austin Subaru responded

Congratulations, Karen! We're glad to hear that you had an excellent experience. Enjoy the new set of wheels and take care. -The Team at Austin Subaru

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