Austin Subaru

Excellent Sales Person, wonder Dealership From the moment we walked into Austin Subaru for our appointment with Fouad Kassem, we knew we’d come to the right place. The ambiance of the dealers From the moment we walked into Austin Subaru for our appointment with Fouad Kassem, we knew we’d come to the right place. The ambiance of the dealership is warm, relaxed, and welcoming. Fouad was friendly, kind, knowledgeable and eager to assist us. For once I can say that buying a car can be a wonderful, carefree experience. In our case, we bought a preowned Forester and preordered a 2019 Ascent. Fouad fully explained all of the options we had in choosing the cars, but never pressured us at any step of the purchase. Indeed, the experience was so impressive that a couple of days later a friend of ours asked us to accompany her to purchase a car. We brought her to Fouad and he showed her all the options she had for a preowned car in her price range. She ended up with a Nissan Rouge and was thoroughly delighted with her car and Fouad’s assistantance. From start to finish, the three of us felt quite at home at Austin Subaru and glad we had the chance to do business with Fouad. We send our thanks to Fouad, Eddie, Lucas, Chris, and the others who helped us purchase our cars! More

GREAT sales person. The best sales person I've had in my 50+- yrs of buying autos. Explained EVERYTHING about the Jeep and reviewed the sales contract & financing papers The best sales person I've had in my 50+- yrs of buying autos. Explained EVERYTHING about the Jeep and reviewed the sales contract & financing papers in detail. More

Oil change I went in for a routine oil change. They were prompt in greeting me and had me in and out within less than an hour (I went around 1230pm so I figured I went in for a routine oil change. They were prompt in greeting me and had me in and out within less than an hour (I went around 1230pm so I figured I'd have a longer wait). The waiting area with complementary snacks and drinks is always clean and comfortable. Cost was pretty comparable to a chain oil change place but I had the comfort of knowing it was someone used to working on Subarus and the full complementary inspection included. Great experience as always. More

Expensive but worth it. Necessary replacement, installment and adjustment of shift mechanism and cooling system were performed correctly, and on time. Service manager, Willi Necessary replacement, installment and adjustment of shift mechanism and cooling system were performed correctly, and on time. Service manager, William Heller, was a very great help. More

love this place! Everyone is so helpful and friendly. The waiting area is like sitting in my own living room. I have always had super fast and great service. No reason Everyone is so helpful and friendly. The waiting area is like sitting in my own living room. I have always had super fast and great service. No reason to go anywhere else! More

Subaru Forester The dealer, Daryl did an amazing job guiding me to the right choices of my preferred SUV and helps me to feel comfortable with my monthly payment with The dealer, Daryl did an amazing job guiding me to the right choices of my preferred SUV and helps me to feel comfortable with my monthly payment with the car. More

Express service oil change and tire rotation Busy, busy, but done within lunch hour. Couldn’t fix moonroof issue so must return with appointment. Quite happy with express service. Nice to know it Busy, busy, but done within lunch hour. Couldn’t fix moonroof issue so must return with appointment. Quite happy with express service. Nice to know it’s open Sundays. More