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Austin Subaru
Austin, TX
1,030 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,030 reviews
July 31, 2018
Oil change I went in for a routine oil change. They were prompt in greeting me and had me in and out within less than an hour (I went around 1230pm so I figured I went in for a routine oil change. They were prompt in greeting me and had me in and out within less than an hour (I went around 1230pm so I figured I'd have a longer wait). The waiting area with complementary snacks and drinks is always clean and comfortable. Cost was pretty comparable to a chain oil change place but I had the comfort of knowing it was someone used to working on Subarus and the full complementary inspection included. Great experience as always. More
by Cslydon
Employees Worked With
Joseph Mendoza
July 30, 2018
Subaru Forester The dealer, Daryl did an amazing job guiding me to the right choices of my preferred SUV and helps me to feel comfortable with my monthly payment with The dealer, Daryl did an amazing job guiding me to the right choices of my preferred SUV and helps me to feel comfortable with my monthly payment with the car. More
by Subaruforester18
Employees Worked With
Sunny Rathore, Masha Romanova, Daryll Rodriguez
July 29, 2018
Express service oil change and tire rotation Busy, busy, but done within lunch hour. Couldn’t fix moonroof issue so must return with appointment. Quite happy with express service. Nice to know it Busy, busy, but done within lunch hour. Couldn’t fix moonroof issue so must return with appointment. Quite happy with express service. Nice to know it’s open Sundays. More
by Foejoy
Employees Worked With
Joseph Martinez
July 22, 2018
Learned something about my Subaru I didn't know After driving my Subaru for 1year + I learned from Austin Subaru how to update my navigation system. I had asked my salesman and service department at After driving my Subaru for 1year + I learned from Austin Subaru how to update my navigation system. I had asked my salesman and service department at the dealership I bought it from and neither person knew how to do this. More
by Jim7448
Employees Worked With
John Rivera
July 21, 2018
Excellent service The service provided by the people at Austin Subaru is Excellent, and is the main reason that I go to Austin Subaru for the majority of the work that The service provided by the people at Austin Subaru is Excellent, and is the main reason that I go to Austin Subaru for the majority of the work that I have done my Impreza. More
by J1968
Employees Worked With
Susan Moulton
July 21, 2018
10/10 dealership The level of service and customer care at the Austin Subaru is extremely thorough, and exemplifies their values of providing the best service taken se The level of service and customer care at the Austin Subaru is extremely thorough, and exemplifies their values of providing the best service taken seriously. More
by newsubaruowner
Employees Worked With
John Martinez
July 18, 2018
Service, Accessory Modifications & Sales. My busy schedule changes hourly, Adam Massey along with John Martinez went above and beyond to get my car in for a routine service, additional access My busy schedule changes hourly, Adam Massey along with John Martinez went above and beyond to get my car in for a routine service, additional accessory modifications and a huge customer service request (with help from Travis Pastrana) that far exceeded my expectations. Great job guys!! Matt S. More
by ms
Employees Worked With
Brent Baker, John Martinez, Adam Massey, Morgan Roberts, William Heller, Chris Dugas, Brittany Nelson
July 16, 2018
Routine Oil change and tire rotation In and out in an hour or so. Time passed quickly in the great waiting room. From sales to service, employees at this dealership are friendly and very In and out in an hour or so. Time passed quickly in the great waiting room. From sales to service, employees at this dealership are friendly and very diligent. Would recommend them highly. More
by RogerS
Employees Worked With
Salvador Jaimes
July 13, 2018
Accessory purchase and installation I called a few days earlier and made the appointment for 2PM on a Wednesday, hoping to have it completed while attending "Subaru School", Little did I I called a few days earlier and made the appointment for 2PM on a Wednesday, hoping to have it completed while attending "Subaru School", Little did I know my vehicle was needed for the class! Morgan Roberts, the Instructor, told William Heller to go ahead with the installation, He would find a substitute vehicle to use for the class. Morgan returned in a short time and we started the class.Great experience, hands on operation of all of the features.We were given a week to use the vehicle so as to understand all the features, I wish I could go again in about a month! After about an hour and a half, we finished the class and retured to the Service Dept. and Mr. Heller informed us the car was ready and he was completing the bill. We had a great Sales Rep a week earlier, Brittany Nelson. She spent most of her day showing the many safety features and available choices. More
by Gino
Employees Worked With
Brent Baker, Morgan Roberts, William Heller, Chris Dugas, Brittany Nelson
July 13, 2018
30K service Regular service on our Subaru Legacy - met expectations in all regards. Service was complete within the estimated time; facility is clean and comfort Regular service on our Subaru Legacy - met expectations in all regards. Service was complete within the estimated time; facility is clean and comfortable; work quality excellent. More
by Bill555
Employees Worked With
Adam Crabb
