
Austin Subaru
Austin, TX
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The Service was good, timely and with respect to customers Very good interaction with us by the service consultant Will Heller. Very friendly and helpful staff. I would definitely recommend Austin Subaru to al Very good interaction with us by the service consultant Will Heller. Very friendly and helpful staff. I would definitely recommend Austin Subaru to all my Subaru owning friends. More
The team was beyond kind and extremely fast. Susan was amazing. She is the nicest and the best in the business! I'll only be buying Subarus for the rest of my life because of her and the rest of Susan was amazing. She is the nicest and the best in the business! I'll only be buying Subarus for the rest of my life because of her and the rest of the team. More
Great service! Adam Crabb at Austin Subaru was amazing! He explained everything that needed to be done to my vehicle and talked me through the process. He got me a l Adam Crabb at Austin Subaru was amazing! He explained everything that needed to be done to my vehicle and talked me through the process. He got me a loaner car that was so much fun to drive. I really felt like Adam cared about me and my car! More
No Pressure Sales I was very pleased with my experience purchasing my Outback from Austin Subaru. We were connected to Edwin Martinez who is excellent! He made test d I was very pleased with my experience purchasing my Outback from Austin Subaru. We were connected to Edwin Martinez who is excellent! He made test drive very informative and when our choice of color was not available at the dealership within two days had a car available. Edwin is very knowledgeable and personable. After the sale the rest of the sales team worked to make our experience as positive as possible. Their approach was to make sure we made choices which would add value to our purchase and they were successful. More
Regular oil change and tire rotation:-) Went very well! Fast and very professional! Stopped in for Express Service and was out in a hour. Awesome job and nice, new facility! Personnel were v Went very well! Fast and very professional! Stopped in for Express Service and was out in a hour. Awesome job and nice, new facility! Personnel were very positive, polite and professional! Didn't try to push any extra services on me:-) More
Great Purchase Experience Lati Bouraima and everyone we dealt with at Austin Subaru was so helpful in making this an excellent purchase experience. We test drove the Forester a Lati Bouraima and everyone we dealt with at Austin Subaru was so helpful in making this an excellent purchase experience. We test drove the Forester and the Crosstrek and Lati did a very good job pointing out the features of both cars. We decided on the Forester for the additional cargo space and all the visibility in the interior. We had a limited amount for my husband to be at the dealership on the day of the purchase due to his work schedule. Lati coordinated everything ahead of our arrival, paperwork done over the phone and on-line credit application, so that we were able to complete the purchase very quickly when we arrived at the dealership. Lati did a good job showing me my new Forester and scheduling appointments for my Subaru training class and my first oil change. More
Best service experience I can always count on Austin Subaru and service advisor Will Heller. Professional service and great coffee in a state of the art facility. Cheers! I can always count on Austin Subaru and service advisor Will Heller. Professional service and great coffee in a state of the art facility. Cheers! More
Great service From the time I walked in the door I could not have asked for a better car buying experience. Keenan was very professional and well versed in the Suba From the time I walked in the door I could not have asked for a better car buying experience. Keenan was very professional and well versed in the Subaru line and answered every question I had. I ended up leasing two cars. All support staff was supportive and the best of all they spoke highly of each other. They all mentioned Austin Subaru’s desire to give back to the community which was a big factor for me as I am a leader of a local nonprofit. I would highly recommend Austin Subaru and if available ask for Keenan. More
Satisfied customer Everything about the service was GREAT!....except for the time it took to get a part delivered - it took 9 days from start to finish. Everyone was n Everything about the service was GREAT!....except for the time it took to get a part delivered - it took 9 days from start to finish. Everyone was nice and helpful whenever we would call with questions. More
An easy scheduled maintenance Sunday service hours are great. I was in and out in less than an hour. Subaru staff were professional and friendly. I was pleased and surprised with Sunday service hours are great. I was in and out in less than an hour. Subaru staff were professional and friendly. I was pleased and surprised with the car wash coupon. More