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Austin Subaru

Austin, TX

4.9
1,035 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,035 reviews

August 12, 2018

The Service was good, timely and with respect to customers Very good interaction with us by the service consultant Will Heller. Very friendly and helpful staff. I would definitely recommend Austin Subaru to al More

by Yusuf Ebrahim
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
August 11, 2018

The team was beyond kind and extremely fast. Susan was amazing. She is the nicest and the best in the business! I'll only be buying Subarus for the rest of my life because of her and the rest of More

by winiecki15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
August 08, 2018

Great service! Adam Crabb at Austin Subaru was amazing! He explained everything that needed to be done to my vehicle and talked me through the process. He got me a l More

by LaurieS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
Aug 09, 2018 -

Austin Subaru responded

We love hearing this about our employees. Adam is a valuable asset and we appreciate your praise! Thank you for choosing us and we'll see you next time. -The Team at Austin Subaru

August 05, 2018

No Pressure Sales I was very pleased with my experience purchasing my Outback from Austin Subaru. We were connected to Edwin Martinez who is excellent! He made test d More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Marty, Yelena Smirnova, Edwin Martinez
Aug 07, 2018 -

Austin Subaru responded

Steve, we're so happy that you chose to shop with us! It's our ultimate goal to make every experience a positive one. We believe that buying a vehicle should be fun and exciting, with a little stress as possible. :) Thanks again and congratulations. -The Team at Austin Subaru

August 05, 2018

Regular oil change and tire rotation:-) Went very well! Fast and very professional! Stopped in for Express Service and was out in a hour. Awesome job and nice, new facility! Personnel were v More

by Chuckn777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hudson, David Cabrera
Aug 07, 2018 -

Austin Subaru responded

Thanks for stopping by, Chuck! We are so glad to know that our team exceeded your expectations. -The Team at Austin Subaru

August 04, 2018

Great Purchase Experience Lati Bouraima and everyone we dealt with at Austin Subaru was so helpful in making this an excellent purchase experience. We test drove the Forester a More

by juliedawn65
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lati Bouraima, Yelena Smirnova, Lucas Cortines
Aug 04, 2018 -

Austin Subaru responded

Julie, thank you so much for the many compliments. We're always happy to assist and it sounds like Lati succeeded in going above and beyond the call of duty. Congratulations on the vehicle and happy cruising. -The Team at Austin Subaru

August 04, 2018

Best service experience I can always count on Austin Subaru and service advisor Will Heller. Professional service and great coffee in a state of the art facility. Cheers! More

by Leif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
Aug 07, 2018 -

Austin Subaru responded

We love receiving reviews like yours. Thank you so much! -The Team at Austin Subaru

August 04, 2018

Great service From the time I walked in the door I could not have asked for a better car buying experience. Keenan was very professional and well versed in the Suba More

by Lease2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yelena Smirnova, Keenan McVein, Stephanie Auld
Aug 04, 2018 -

Austin Subaru responded

We love reading reviews like yours! Community involvement and eco-friendliness are very important to our staff, management, and company. We couldn't be prouder of our team for their willingness to get involved with each of our new initiatives. :) Thank you so much for taking notice and congratulations on the leases! -The Team at Austin Subaru

August 03, 2018

Satisfied customer Everything about the service was GREAT!....except for the time it took to get a part delivered - it took 9 days from start to finish. Everyone was n More

by JeremyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
Aug 04, 2018 -

Austin Subaru responded

Jeremy, thank you for the excellent rating. We work hard to maintain a stellar reputation. :) We appreciate your understanding with the delayed part shipment. If there's anything we can assist with in the future, we'll be here for you! -The Team at Austin Subaru

August 02, 2018

An easy scheduled maintenance Sunday service hours are great. I was in and out in less than an hour. Subaru staff were professional and friendly. I was pleased and surprised with More

by CClark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cabrera
Aug 02, 2018 -

Austin Subaru responded

Thanks for visiting! We're always looking for new ways to create convenience for our customers and Sunday Service is a new implementation of ours. We're happy to hear it's a hit. Thank you again! -The Team at Austin Subaru

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