
Austin Subaru
Austin, TX
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Excellent Experience The salesman was very helpful, friendly and gave us the best possible deal. I bought a new Subaru BRZ. I recommend this dealer to my friends. The salesman was very helpful, friendly and gave us the best possible deal. I bought a new Subaru BRZ. I recommend this dealer to my friends. More
Great service I was very pleased with the efficient, friendly recall service, and complimentary car wash card, on my recently purchased Crosstrek. It was my first t I was very pleased with the efficient, friendly recall service, and complimentary car wash card, on my recently purchased Crosstrek. It was my first time waiting there for my service to be completed, and I won’t mind doing that again. More
Amazing Customer Service I was treated so fantastically at Austin Subaru by everyone! I drove Toyota for years and thought my old dealership had great customer service, and th I was treated so fantastically at Austin Subaru by everyone! I drove Toyota for years and thought my old dealership had great customer service, and then I went to visit Austin Subaru and was blown away. Everyone involved with my purchase went truly above and beyond to make me feel welcomed and immediately like family. I’m so very happy to be a part of the Austin Subaru family now! Love driving my new Ascent!! More
Great service Great support from sales (John Pasho) and finance (Lucas Cortines). The professional and friendly approach made me feel at ease during the whole proce Great support from sales (John Pasho) and finance (Lucas Cortines). The professional and friendly approach made me feel at ease during the whole process. Austin Subaru has a client for a long time. More
Nice and Easy I live 3 hours from this dealership, so that's a big deal. However I was able to find the vehicle I wanted online, contacted a salesperson, and figure I live 3 hours from this dealership, so that's a big deal. However I was able to find the vehicle I wanted online, contacted a salesperson, and figured out the information I needed through sales and finance that way I am able to bring home the vehicle I wanted. They made the experience painless when I arrived to the dealership, and were a pleasure to speak with. Thank you! More
2019 crosstrek I’m am so very happy with my purchase. I love my 2019 Crosstrek. It’s everything I needed and more. Your staff was incredible and patient as well! Mat I’m am so very happy with my purchase. I love my 2019 Crosstrek. It’s everything I needed and more. Your staff was incredible and patient as well! Matt Maples and Jeremy did great working together. Another fellow that was a Sales Manager as well assisted in it too. I feel bad for not remembering his name. My only negative review I have is the $300 transportation fee for my 2019 Crosstrek. It doesn’t make sense in my mind for me to pay $300 for someone else to drive my NEW car 160+miles. Seems a bit excessive to charge that much in my opinion. Overall I am pleased though. They did great helping me. I am happy to know y’all offer military discount. I have been serving for over six years and it’s great to have a community support that. Again, thank you and your entire team for great hospitality and service! More
90k service Had 90k service performed and addressed a couple if issues before warranty ran out. They needed to keep my car a couple of days but provided a loaner Had 90k service performed and addressed a couple if issues before warranty ran out. They needed to keep my car a couple of days but provided a loaner and stayed in regular contact. Completely satisfied with the service provided. More
Professional Service advisor was professional, helpful and went the extra mile to handle all my issues and questions. He was very helpful and pleasant. I also met Service advisor was professional, helpful and went the extra mile to handle all my issues and questions. He was very helpful and pleasant. I also met with Edwin Martinez about trading my car for a new Ascent. He, too, was knowledgeable and very professional More
Best car buying experience ive ever had Keenan was absolutely awesome to work with. Everything was laid out perfectly, explained every detail of the deal and was incredibly transparent, whi Keenan was absolutely awesome to work with. Everything was laid out perfectly, explained every detail of the deal and was incredibly transparent, which is very rare in the auto retail industry to find. I initially walked in to take home an Outback on an overnight test drive (which he was more than willing to do for me) and the customer service I received even then was excellent. I did not feel pressured to buy anything at any time. I have bought a few new cars in the last several years and this was the most painless process I’ve ever experienced. Customer service is the absolute best. I would recommend Austin Subaru to anyone I know looking for a new Subaru. More
very friendly staff Everything I needed it done in my car, got taken care of. john Rivera was very friendly and helpful. Thank you for a very good experience. Everything I needed it done in my car, got taken care of. john Rivera was very friendly and helpful. Thank you for a very good experience. More