Austin Subaru
Austin, TX
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Warning light The warning light had started coming on - apparently an issue with the way the engine was originally set up in the factory. It sounded like a complica The warning light had started coming on - apparently an issue with the way the engine was originally set up in the factory. It sounded like a complicated repair - just so the light would stop coming on. Jonathan Sosa took care of the issue quickly and efficiently. Jonathan, I appreciate your help. More
Good service Staff members were very knowledgeable and friendly. I felt as ease in dealing with them though I know little about cars. The waiting area with drinks Staff members were very knowledgeable and friendly. I felt as ease in dealing with them though I know little about cars. The waiting area with drinks and snacks is very nice. More
Great service Austin Subaru’s service department is the best. They keep you in the loop about what’s going on with your car, and through the years they’ve earned m Austin Subaru’s service department is the best. They keep you in the loop about what’s going on with your car, and through the years they’ve earned my complete trust. More
Best dealership Austin Subaru is the best dealership I've ever dealt with. They have an excellent service department, a comfortable waiting area that serves great cof Austin Subaru is the best dealership I've ever dealt with. They have an excellent service department, a comfortable waiting area that serves great coffee and treats. More
Not the usual dealership experience I usually dread car dealerships. I end up feeling either frustrated or like I didn't get a good deal. This wasn't the case with Austin Subaru. Eve I usually dread car dealerships. I end up feeling either frustrated or like I didn't get a good deal. This wasn't the case with Austin Subaru. Everything was low-pressure, honest and quick. I checked the sales price against True Car and realized that I wouldn't need to haggle. I asked questions and got thorough, candid responses. In short, it was a surprisingly pleasant experience that contained zero of the xx I have come to expect from other dealerships. :-) More
Excellent Experience The salesman was very helpful, friendly and gave us the best possible deal. I bought a new Subaru BRZ. I recommend this dealer to my friends. The salesman was very helpful, friendly and gave us the best possible deal. I bought a new Subaru BRZ. I recommend this dealer to my friends. More
Great service I was very pleased with the efficient, friendly recall service, and complimentary car wash card, on my recently purchased Crosstrek. It was my first t I was very pleased with the efficient, friendly recall service, and complimentary car wash card, on my recently purchased Crosstrek. It was my first time waiting there for my service to be completed, and I won’t mind doing that again. More
Amazing Customer Service I was treated so fantastically at Austin Subaru by everyone! I drove Toyota for years and thought my old dealership had great customer service, and th I was treated so fantastically at Austin Subaru by everyone! I drove Toyota for years and thought my old dealership had great customer service, and then I went to visit Austin Subaru and was blown away. Everyone involved with my purchase went truly above and beyond to make me feel welcomed and immediately like family. I’m so very happy to be a part of the Austin Subaru family now! Love driving my new Ascent!! More
2019 crosstrek I’m am so very happy with my purchase. I love my 2019 Crosstrek. It’s everything I needed and more. Your staff was incredible and patient as well! Mat I’m am so very happy with my purchase. I love my 2019 Crosstrek. It’s everything I needed and more. Your staff was incredible and patient as well! Matt Maples and Jeremy did great working together. Another fellow that was a Sales Manager as well assisted in it too. I feel bad for not remembering his name. My only negative review I have is the $300 transportation fee for my 2019 Crosstrek. It doesn’t make sense in my mind for me to pay $300 for someone else to drive my NEW car 160+miles. Seems a bit excessive to charge that much in my opinion. Overall I am pleased though. They did great helping me. I am happy to know y’all offer military discount. I have been serving for over six years and it’s great to have a community support that. Again, thank you and your entire team for great hospitality and service! More
Great service Great support from sales (John Pasho) and finance (Lucas Cortines). The professional and friendly approach made me feel at ease during the whole proce Great support from sales (John Pasho) and finance (Lucas Cortines). The professional and friendly approach made me feel at ease during the whole process. Austin Subaru has a client for a long time. More