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Austin Subaru

Austin, TX

4.9
1,030 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,030 reviews

September 17, 2018

Warning light The warning light had started coming on - apparently an issue with the way the engine was originally set up in the factory. It sounded like a complica More

by Stathis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sosa
September 17, 2018

Good service Staff members were very knowledgeable and friendly. I felt as ease in dealing with them though I know little about cars. The waiting area with drinks More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Perez
September 09, 2018

Great service Austin Subaru’s service department is the best. They keep you in the loop about what’s going on with your car, and through the years they’ve earned m More

by Terra1453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Heller, Christian Perez, David Cabrera
September 06, 2018

Best dealership Austin Subaru is the best dealership I've ever dealt with. They have an excellent service department, a comfortable waiting area that serves great cof More

by dvaldeztx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez, David Cabrera
September 04, 2018

Not the usual dealership experience I usually dread car dealerships. I end up feeling either frustrated or like I didn't get a good deal. This wasn't the case with Austin Subaru. Eve More

by justincc311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clark, Stephanie Auld
September 03, 2018

Excellent Experience The salesman was very helpful, friendly and gave us the best possible deal. I bought a new Subaru BRZ. I recommend this dealer to my friends. More

by BRZGuy1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Barnett
September 02, 2018

Great service I was very pleased with the efficient, friendly recall service, and complimentary car wash card, on my recently purchased Crosstrek. It was my first t More

by SR47
Recommend Dealer
Yes
Employees Worked With
Christian Perez
September 02, 2018

Amazing Customer Service I was treated so fantastically at Austin Subaru by everyone! I drove Toyota for years and thought my old dealership had great customer service, and th More

by Rebfm818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Roberts, Edwin Martinez, Joseph Martinez, Stephanie Auld
August 28, 2018

2019 crosstrek I’m am so very happy with my purchase. I love my 2019 Crosstrek. It’s everything I needed and more. Your staff was incredible and patient as well! Mat More

by cmoore9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Marty, Matt Maple
Sep 04, 2018 -

Austin Subaru responded

We want to say thank you for sharing your experience! It's great to know that both Matt and Jeremy delivered an excellent experience. We hope you can understand that delivering a vehicle causes a second vehicle from our fleet to be driven and 2 members of our team to be unavailable for their daily job duties. We're happy to offer this to our customers when needed and we appreciate the feedback. Thank you tremendously for your service and congratulations on the awesome new vehicle! -The Team at Austin Subaru

August 28, 2018

Great service Great support from sales (John Pasho) and finance (Lucas Cortines). The professional and friendly approach made me feel at ease during the whole proce More

by Jcarsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pasho, Lucas Cortines
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