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Austin Subaru
Austin, TX
1,030 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,030 reviews
December 13, 2018
Love going for service The service area has become my favorite coffee house. I look forward to going in. The service folks are great. The job was done sooner than expected. The service area has become my favorite coffee house. I look forward to going in. The service folks are great. The job was done sooner than expected. Very pleased. More
by Drt600
Employees Worked With
Abel Aguirre
December 11, 2018
Joseph at AUSTIN Subaru is amazing! From the initial service consultation to the end of our interaction, Joseph provided top-notch customer service. Professional, courteous, knowledgeab From the initial service consultation to the end of our interaction, Joseph provided top-notch customer service. Professional, courteous, knowledgeable are just a few words to describe Joseph! AUSTIN Subaru is hands down the best service department we’ve experienced. Better than Audi and Mercedes Benz. Keep up the great work! More
by Bobby
Employees Worked With
Joseph Martinez, Joseph Mendoza
December 05, 2018
Superb Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Subie just for this. Also, Susan, my "case worker," was especially terrific. Both friendly and professional and interested in my personal experience with the car and quality of service and operation. More
by matsaleh
Employees Worked With
Matthew Walker, Susan Moulton
December 02, 2018
Weird sound when I turned my car to the left Weird honking noise when I turned to the left and my instrument lights kept coming on. Susan talked me through all of the recommended work and was ver Weird honking noise when I turned to the left and my instrument lights kept coming on. Susan talked me through all of the recommended work and was very helpful. More
by Nikki1234
Employees Worked With
Susan Moulton
November 30, 2018
First service My first service as a Subaru owner could not have been any better. I was greeted quickly, service was explained thoroughly. I had decided to wait in My first service as a Subaru owner could not have been any better. I was greeted quickly, service was explained thoroughly. I had decided to wait in the lounge area and was pleasantly suprised that the service was completed earlier that quoted. Great Job! More
by Lease2
Employees Worked With
I cannot remember his name but he was a Saint's fan. Great guy, very personable.
November 29, 2018
Amazing!! Wonderful service from Christian and the team at Austin Subaru. I’m very impressed by the thoughtfulness and attention to detail. I’m so happy with my Wonderful service from Christian and the team at Austin Subaru. I’m very impressed by the thoughtfulness and attention to detail. I’m so happy with my experience and highly recommend them. More
by JustSamantha
Employees Worked With
Christian Perez
November 27, 2018
Excellent experience at Austin Subaru Great experience with buying my WRX. John and Jeremy were excellent and made the stereotypically stressful car buying experience smooth and relaxing. Great experience with buying my WRX. John and Jeremy were excellent and made the stereotypically stressful car buying experience smooth and relaxing. Financing and warranty options were streamlined and I felt like I was being given the best options for me, rather than just having every possible additional charge pushed across the table. More
by Ronock
Employees Worked With
Eddie Hummel, Jeremy Marty, John Pasho
November 27, 2018
2019 Ascent Purchase Everything went great. Second time buying a car from Danny Sosa. Great guy easy to work with. No high pressure sales tactics. Austin Subaru takes Everything went great. Second time buying a car from Danny Sosa. Great guy easy to work with. No high pressure sales tactics. Austin Subaru takes good care of me. More
by pacmanut1
Employees Worked With
Danny Sosa
November 20, 2018
Awesome The level of service is impeccable. Joseph is very knowledgeable and professional. I know my car is in good hands with him and his team. And you sup The level of service is impeccable. Joseph is very knowledgeable and professional. I know my car is in good hands with him and his team. And you supply an Uber to pick me up. Great service. More
by Ricardo
Employees Worked With
Joseph Martinez
November 16, 2018
Best customer service ever I've been visiting this dealership for almost two years and have consistently been impressed by the quality of both the service department and the cus I've been visiting this dealership for almost two years and have consistently been impressed by the quality of both the service department and the customer service. I am regularly kept informed while work is going on and receive planning information on maintenance that may be required in six months. It's always a pleasure doing business here, because I know I can trust them to keep my Subaru in tiptop running condition. More
by NoScreenName
Employees Worked With
Susan Moulton, Jonathan Sosa
