
Austin Subaru
Austin, TX
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The usual great experience What's not to like? Quick, friendly, and efficient check-in; comfortable relaxed wait in the reception area while sipping on a free coffee and munchin What's not to like? Quick, friendly, and efficient check-in; comfortable relaxed wait in the reception area while sipping on a free coffee and munching a snack or two; easy check-out with all services and recommendations explained. More
Abel Aguirre, he's the BEST! Mr. Aguirre had a great personality for the first hello! He was thorough, attentive, and professional. Mr. Aguirre kept me informed about my car's p Mr. Aguirre had a great personality for the first hello! He was thorough, attentive, and professional. Mr. Aguirre kept me informed about my car's progress for the two recalls, oil change and tire rotation. I had an issue with the radio and PSI gauge on the dash on my way home. He followed up immediately with an email and phone call. There was no need to bring the car back in. I am glad Mr. Aguirre is my Service Advisor. More
Fast and efficient Had a double espresso while waiting for routine six month service. Fast efficient service. Great service experiences with this dealership. No problem Had a double espresso while waiting for routine six month service. Fast efficient service. Great service experiences with this dealership. No problems. Great car too -- Outback. More
Great dealership Living in the DALLAS / Fort Worth area all of my life and dealing with Sewell Lexus, I was concerned that I would never find another dealership that m Living in the DALLAS / Fort Worth area all of my life and dealing with Sewell Lexus, I was concerned that I would never find another dealership that measured up to Sewell’s lofty standard, after we moved to the Austin area I was wrong. Subaru of Austin is terrific and more than measures up to my previous dealership in Fort Worth They are, customer focused, attentive and don’t mind if we bring our dog while we wait on service. What more could you ask for The coffee bar and snacks aren’t too bad, either Thumbs up! More
A great experience. Bought a new Ascent. Keenan was wonderful to work with… Very polite, extremely knowledgeable, and responsive. He answered all my questions, present Bought a new Ascent. Keenan was wonderful to work with… Very polite, extremely knowledgeable, and responsive. He answered all my questions, presented all my options intelligently and completely. Was cordial and sociable during our two long test drives. And even through the arduous negotiation process kept a smile on his face, and good humor and conversation. This was absolutely the best car buying experience I have ever had, and I would recommend him, and this dealership, to anyone and everyone! Yelena was also very knowledgeable and helpful in presenting options for add-ons. Again, no pressure… Just making sure that everything was there if I wanted it. The product is quality, and that certainly helps, but your sales staff are not only professional, but they are also quality people who are a joy to spend time with. Lucas was very direct and forthright, willing to deal and negotiate, but made the numbers clear. A great team! More
Great atmosphere Good, honest people and no game players. Great experience and this was our 4th Subaru. I would highly recommend this dealership for their professional Good, honest people and no game players. Great experience and this was our 4th Subaru. I would highly recommend this dealership for their professionalism and honesty More
Oil Change, tire rotation, inspection Excellent service, dealership provided a very comfortable space to wait in while the service was being completed, all the people I've dealt with over Excellent service, dealership provided a very comfortable space to wait in while the service was being completed, all the people I've dealt with over the past four years have been friendly. More
Always Excellent Service! They encourage reservations, and always honor them by being ready to go when the customer arrives. They've always done great work on my car, and have They encourage reservations, and always honor them by being ready to go when the customer arrives. They've always done great work on my car, and have g me in and out quickly. More
Austin Subaru - Great Customer Service! Jonathan was very helpful and friendly, kept me updated regularly and clearly while my Subaru had a serious transmission problem taken care of, highly Jonathan was very helpful and friendly, kept me updated regularly and clearly while my Subaru had a serious transmission problem taken care of, highly recommended. Roger was friendly and straightforward when I wanted to discuss my future automobile decisions. Everyone there is professional, friendly and easy to work with, great customer service and a great atmosphere! More
Best in Customer Service Jonathan was extremely helpful, knowledgeable and friendly. Austin Subaru really challenges any preconceived notion that dealerships are over priced Jonathan was extremely helpful, knowledgeable and friendly. Austin Subaru really challenges any preconceived notion that dealerships are over priced and a pain to deal with for service. Jonathan knew immediately what this issue was and got it taken care of quickly. I don't think this could have happened if I had gone elsewhere. I love my Subaru and hope it will last forever, but will plan to get my next car from Austin Subaru! More