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Austin Subaru

Austin, TX

4.8
1,038 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,038 reviews

March 14, 2019

The usual great experience What's not to like? Quick, friendly, and efficient check-in; comfortable relaxed wait in the reception area while sipping on a free coffee and munchin More

by Gordo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rivera
March 13, 2019

Abel Aguirre, he's the BEST! Mr. Aguirre had a great personality for the first hello! He was thorough, attentive, and professional. Mr. Aguirre kept me informed about my car's p More

by Always a SUBARU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Aguirre
March 11, 2019

Fast and efficient Had a double espresso while waiting for routine six month service. Fast efficient service. Great service experiences with this dealership. No problem More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
March 10, 2019

Great dealership Living in the DALLAS / Fort Worth area all of my life and dealing with Sewell Lexus, I was concerned that I would never find another dealership that m More

by Tired170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
March 09, 2019

A great experience. Bought a new Ascent. Keenan was wonderful to work with… Very polite, extremely knowledgeable, and responsive. He answered all my questions, present More

by Greg123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yelena Smirnova, Lucas Cortines, Keenan McVein
March 01, 2019

Great atmosphere Good, honest people and no game players. Great experience and this was our 4th Subaru. I would highly recommend this dealership for their professional More

by jeffA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Sosa
February 14, 2019

Oil Change, tire rotation, inspection Excellent service, dealership provided a very comfortable space to wait in while the service was being completed, all the people I've dealt with over More

by smj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
Feb 15, 2019 -

Austin Subaru responded

Thanks for the awesome review and your support. This is exactly what we want to be known for and we appreciate you sharing! -The Team at Austin Subaru

February 10, 2019

Always Excellent Service! They encourage reservations, and always honor them by being ready to go when the customer arrives. They've always done great work on my car, and have More

by dtrox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
Feb 11, 2019 -

Austin Subaru responded

We want to say thank you for the praise! It's our mission to always deliver positive experiences and we appreciate you taking notice. See you next time! -The Team at Austin Subaru

February 10, 2019

Austin Subaru - Great Customer Service! Jonathan was very helpful and friendly, kept me updated regularly and clearly while my Subaru had a serious transmission problem taken care of, highly More

by AndyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Matthews, Jonathan Sosa
Feb 11, 2019 -

Austin Subaru responded

Andy, we're proud to hear about your experience and we appreciate you sharing! We want to be known for providing a premium experience and we're thrilled to know that Roger and the staff delivered. -The Team at Austin Subaru

February 05, 2019

Best in Customer Service Jonathan was extremely helpful, knowledgeable and friendly. Austin Subaru really challenges any preconceived notion that dealerships are over priced More

by ZoeT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sosa
Feb 07, 2019 -

Austin Subaru responded

Zoe, we love reading reviews like yours! Delivering a flawless experience is what we want to be known for and we appreciate you letting us know how everything went. Let us know the next time we can assist! -The Team at Austin Subaru

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