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Austin Subaru

Austin, TX

4.9
1,030 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,030 reviews

March 31, 2019

Trade in Great experience! I never felt any pressure from John to buy or finance a car. When I told him I worked at Costco, he offered to look into the costco More

by Cristina163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasho
March 27, 2019

Excellent customer service! Joseph at Austin Subaru went above and beyond my expectations which are already high. Thank you and I will always keep coming back with employees like More

by Iretex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
March 14, 2019

The usual great experience What's not to like? Quick, friendly, and efficient check-in; comfortable relaxed wait in the reception area while sipping on a free coffee and munchin More

by Gordo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rivera
March 13, 2019

Abel Aguirre, he's the BEST! Mr. Aguirre had a great personality for the first hello! He was thorough, attentive, and professional. Mr. Aguirre kept me informed about my car's p More

by Always a SUBARU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Aguirre
March 11, 2019

Fast and efficient Had a double espresso while waiting for routine six month service. Fast efficient service. Great service experiences with this dealership. No problem More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
March 10, 2019

Great dealership Living in the DALLAS / Fort Worth area all of my life and dealing with Sewell Lexus, I was concerned that I would never find another dealership that m More

by Tired170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
March 09, 2019

A great experience. Bought a new Ascent. Keenan was wonderful to work with… Very polite, extremely knowledgeable, and responsive. He answered all my questions, present More

by Greg123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yelena Smirnova, Lucas Cortines, Keenan McVein
March 01, 2019

Great atmosphere Good, honest people and no game players. Great experience and this was our 4th Subaru. I would highly recommend this dealership for their professional More

by jeffA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Sosa
February 14, 2019

Oil Change, tire rotation, inspection Excellent service, dealership provided a very comfortable space to wait in while the service was being completed, all the people I've dealt with over More

by smj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
Feb 15, 2019 -

Austin Subaru responded

Thanks for the awesome review and your support. This is exactly what we want to be known for and we appreciate you sharing! -The Team at Austin Subaru

February 10, 2019

Austin Subaru - Great Customer Service! Jonathan was very helpful and friendly, kept me updated regularly and clearly while my Subaru had a serious transmission problem taken care of, highly More

by AndyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Matthews, Jonathan Sosa
Feb 11, 2019 -

Austin Subaru responded

Andy, we're proud to hear about your experience and we appreciate you sharing! We want to be known for providing a premium experience and we're thrilled to know that Roger and the staff delivered. -The Team at Austin Subaru

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