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Austin Subaru
Austin, TX
1,030 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,030 reviews
May 22, 2019
Great service and support! I often chat with other Subaru owners from other states on the Internet and I've heard some crazy stories about dealership support. I'm so thankful th I often chat with other Subaru owners from other states on the Internet and I've heard some crazy stories about dealership support. I'm so thankful that I've never had a single issue with the service department at Austin Subaru. In fact I really look forward to taking my car in for service there because I know that I'll be treated like a truly valued customer if not family. And to top it off the employees are enthusiastic about the company they work for. Kudos to the service department for a great job. More
by Xtrekker2019
Employees Worked With
Joseph Martinez
May 21, 2019
Pleasant Purchase Experience I am very happy with my new Subaru Forester and with the treatment I received as a customer at Austin Subaru. My sales rep, John Palmieri was helpful, I am very happy with my new Subaru Forester and with the treatment I received as a customer at Austin Subaru. My sales rep, John Palmieri was helpful, courteous, and worked hard to get me the vehicle I wanted and Adam Massey was great in working with me for the extras I wanted added. I am a satisfied customer and will recommend this dealership to anyone I know looking to buy a vehicle. More
by Lotta S
Employees Worked With
Adam Massey, Stephanie Auld, John Palmieri
May 20, 2019
Great experience, Ask for Jake Kavanaugh We had a great experience purchasing our Subaru Impreza at Austin Subaru from Jake Kavanaugh. Jake’s great, knowledgeable, really helpful and responsi We had a great experience purchasing our Subaru Impreza at Austin Subaru from Jake Kavanaugh. Jake’s great, knowledgeable, really helpful and responsive. The process was smooth and fun and none of the pushy sales bs you get at some other car dealers. I’d highly recommend Austin Subaru and Jake! More
by Floris
Employees Worked With
Jake Kavanaugh
May 17, 2019
Work completed FAST The check in was quick, opted for "shuttle" home and back that was very efficient, work done in record time. Staff very friendly and professional all The check in was quick, opted for "shuttle" home and back that was very efficient, work done in record time. Staff very friendly and professional all around. More
by Forester
Employees Worked With
Dundrae Harris and lovely lady at service desk-maybe "Yolanda"
May 17, 2019
Quick, easy & comfortable Purchased 2019 Outback 3.6T Touring mostly over email and phone with John Martinez. He took the necessary time to listen, understand & respond to the Purchased 2019 Outback 3.6T Touring mostly over email and phone with John Martinez. He took the necessary time to listen, understand & respond to the build & acessories I wanted. He made it painless & easy. When I got to dealer to take delivery, he was on it every step of the way by introducing me to service personnel & credit managers. Go see John if you're in market for a great Subaru deal 👍 More
by CindySubie 2010
Employees Worked With
Eddie Hummel, John Martinez, Chris Dugas
May 17, 2019
1st service I love my Subaru Outback including my first time experience when I took my car in for the 6000 mile service. Abel was an amazing service adviser and I love my Subaru Outback including my first time experience when I took my car in for the 6000 mile service. Abel was an amazing service adviser and quickly pushed my car through where it only took 45 minutes from the time I drove in to the time I left. He was super friendly and cordial and quickly ansered all my questions. The waiting lounge is top notch too! More
by Mike M
Employees Worked With
Abel Aguirre
May 15, 2019
Bought a new Ascent. Learning about the Ascent online and through the dealership was a great experience. Jay helped with the details. Overall, very comfortable with experi Learning about the Ascent online and through the dealership was a great experience. Jay helped with the details. Overall, very comfortable with experience. Funding was a bit problematic (you should allow trusts to purchase docs), but that seemed to be a bank issue, not a Subaru policy. More
by hogcom
Employees Worked With
Jay Hall
May 13, 2019
Great Service! Always love going to this dealership. Wonderful friendly folks and quick service! I always look forward to hanging out in their comfy lounge. N. Doe Always love going to this dealership. Wonderful friendly folks and quick service! I always look forward to hanging out in their comfy lounge. N. Doering More
by ndaim
Employees Worked With
John Rivera
May 09, 2019
Express lane surprise Drove into the express lane for an oil change and ended up getting that, plus tire rotation, all fluids checked and two recalls handled as part of the Drove into the express lane for an oil change and ended up getting that, plus tire rotation, all fluids checked and two recalls handled as part of the new car package and I was oil the road in an hour and a half. More
by Rogerk
Employees Worked With
D’Undrae
May 08, 2019
Great service Service rep Will, was great, told me about an hour wait, explained what was to be serviced, mechanics got it done in 40min. Keep up the good work!! Service rep Will, was great, told me about an hour wait, explained what was to be serviced, mechanics got it done in 40min. Keep up the good work!! More
by k9 kruiser
Employees Worked With
William Heller
