Austin Subaru

The Sale dept and the Finance dept was Polite and professional, keep me up to date on everything going on, everything went smooth like clockwork. Thanks professional, keep me up to date on everything going on, everything went smooth like clockwork. Thanks More

I love the people at Austin Subaru, both sales and service. They are gracious and efficient in all departments, really appearing to care that my experience is a positive one. I drive an hour to Austi service. They are gracious and efficient in all departments, really appearing to care that my experience is a positive one. I drive an hour to Austin to get their outstanding service after a stellar sales experience with Ethan Haycock. This long drive is not easy for me, a 78 year old woman, but it is worth it because of the confidence I feel that everything will be done correctly!! More

I have been a Lexus driver for many years (decades! ), and because of my choices, I have not had very much experience outside of Lexus. Hearing the excellent reputation of the Austin Subaru, I decided ), and because of my choices, I have not had very much experience outside of Lexus. Hearing the excellent reputation of the Austin Subaru, I decided to do review research and then went in for a sample. I decided after the first Subaru taste and test drive that I could drive and buy a Subaru and be very happy. The staff, the salespeople, the financial person, in my assigned initial meeting and second meeting were wonderful. Joey Lafave is a great, well informed, very personable and reliable salesperson. Nobody pressured me to buy in any way; the experience was relaxed and pleasant--just like driving a Subaru. I can really feel the excitement of being in the Subaru culture and driving my new Subaru. Thanks! More

10/10. I showed up late Friday afternoon and told my product specialist Edwin “I’m not buying anything today.” He told me “we’re not like the others” and he I showed up late Friday afternoon and told my product specialist Edwin “I’m not buying anything today.” He told me “we’re not like the others” and he was so right. Edwin listened to my criteria, took me for a test drive, answered all my questions, and never once tried to sell me the truck. I left empty handed. I went to 4 other dealerships this weekend and had a dreadful experience with each of them - pushy, slick, slimey salespeople. One guy even told me “we’ll either make our money on you or somebody else.” Not the ideal experience. So I figured I’d go back and see Edwin. The service Austin Subaru, and specifically Edwin Martinez, provided was outstanding. Exceeded expectations at every level. They were friendly, knowledgeable, helpful, professional, flexible, and willing to meet my needs. They even advocated for the bank to get me a better interest rate. The experience and level of service is unlike anything I’ve had buying a car before. I’d go back the next time I need a car. I highly recommend Austin Subaru. More

Professional, kind, helpful, informative, fair rates along with assuring you feel more than welcomed. The ideal dealership for those on the market looking to find a great vehicle with great rates. Thank along with assuring you feel more than welcomed. The ideal dealership for those on the market looking to find a great vehicle with great rates. Thank you all for helping me More

They are really competent and make time for me to get my car fixed as early as I needed it. They are friendly and wonderful to work with. car fixed as early as I needed it. They are friendly and wonderful to work with. More

My service advisor, Adriana Orozco, was super attentive and very responsive to all my questions and concerns. She was resourceful in addressing my repairs and flexible with drop-off and pick-up. It was ref and very responsive to all my questions and concerns. She was resourceful in addressing my repairs and flexible with drop-off and pick-up. It was refreshing to have a service rep. that demonstrated exceptional customer service! Rating A++ !! The extra plus is for Christian who filled in when I arrived after Adriana's work schedule to pick-up car. More

I bought a Subaru several years ago because I really liked the car. I've taken the car exclusively to the dealership for service since I purchased. I have never had a bad experience. The intake folks liked the car. I've taken the car exclusively to the dealership for service since I purchased. I have never had a bad experience. The intake folks are pleasant and helpful. The service is always done properly. The waiting area is a like a coffee shop. The whole experience is great. More

Hooray! Outstanding service! Professional and helpful staff! Thank you so much for all you do! Outstanding service! Professional and helpful staff! Thank you so much for all you do! More

Austin Subaru is over-the-top THE best dealership. The Service Department is five star. Particularly Adam Crabb, who goes above and beyond to assist his customers. He is professional, experienced, The Service Department is five star. Particularly Adam Crabb, who goes above and beyond to assist his customers. He is professional, experienced, and respectful of his customers. And, he has the most pleasant personality. More