Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Austin Subaru
Austin, TX
1,030 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,030 reviews
August 14, 2019
Excellent Experience I had a wonderful time interacting with each person at the dealership. Jade and Danny were both comical and thoroughly enjoyable to be around! Not to I had a wonderful time interacting with each person at the dealership. Jade and Danny were both comical and thoroughly enjoyable to be around! Not to mention, I love the car I bought! More
by Subaruuu2019
Employees Worked With
Danny Sosa, Jade Baumgardner
August 11, 2019
Great team! David was excellent as service representative and technician knew exactly how to fix problem. The use of Lyft as a shuttle service was an extra bonus. David was excellent as service representative and technician knew exactly how to fix problem. The use of Lyft as a shuttle service was an extra bonus. More
by Lovescars
Employees Worked With
David Cabrera, Jonny Jahani
August 07, 2019
Great buying experience Brittany did a fantastic job with helping me through the buying process!! This is the best dealership I have been to. They made this experience enjoya Brittany did a fantastic job with helping me through the buying process!! This is the best dealership I have been to. They made this experience enjoyable which is something I have never experienced!! They treat you like family and respect you but also your time!! More
by Kristina1010
Employees Worked With
Brittany Nelson
August 04, 2019
Of great help for a long time I thought your first car was a primered nissan Z? I'm glad to see you're doing well and using your customer service skills. I thought your first car was a primered nissan Z? I'm glad to see you're doing well and using your customer service skills. More
by TaeBaek
Employees Worked With
Abel Aguirre
July 30, 2019
Great service I’ve not had great luck the few times I’ve taken my WRX to non-Subaru service options. Austin Subaru is very customer-focused and obviously they know I’ve not had great luck the few times I’ve taken my WRX to non-Subaru service options. Austin Subaru is very customer-focused and obviously they know what they are taking about. More
by air2h2o
Employees Worked With
Adam Crabb
July 28, 2019
Fabulous...fast and efficient Abel had my car's 2 recalls taken care of as well as my regular service in under an hour...exceptional service and customer care! Abel had my car's 2 recalls taken care of as well as my regular service in under an hour...exceptional service and customer care! More
by Pat#subarulove
Employees Worked With
Edwin Martinez, Abel Aguirre
July 24, 2019
Excellent service from Alan Barron I bought my latest Subaru from Austin Subaru and Alan Barron who works there. Alan won my business by being transparent, responsive and accommodating. I bought my latest Subaru from Austin Subaru and Alan Barron who works there. Alan won my business by being transparent, responsive and accommodating. He really provided exceptional level of service that I have not seen in other dealerships! I would highly recommend Alan’s services. More
by Happy customer
Employees Worked With
Alan Barron
July 24, 2019
Professional & accommodating. Kurtis Clark was professional & accommodating in every interaction that my wife & I had with him. He spent enough time with us to answer every questi Kurtis Clark was professional & accommodating in every interaction that my wife & I had with him. He spent enough time with us to answer every question we had including the Model & colors of the Outback Limited that we purchased. I recommend Kurtis without any reservation. More
by FRK
Employees Worked With
Kurtis Clark, Yelena Smirnova
July 23, 2019
Very Satisfied Roger is great and always does a good job. Would recommend him to anyone. Thanks for all of your help and will keep coming back! Roger is great and always does a good job. Would recommend him to anyone. Thanks for all of your help and will keep coming back! More
by RR
Employees Worked With
Roger Matthews
July 22, 2019
Fast same day service for brakes & tires, with an alignment, I made an appointment on Monday to drop off our vehicle on Wednesday at 11:30. Came in around 11;45, dropped off our Outback, talked to Joseph about I made an appointment on Monday to drop off our vehicle on Wednesday at 11:30. Came in around 11;45, dropped off our Outback, talked to Joseph about the vehicle for bit, got a complimentary Lyft to work in West Lake Hills. Around 12:30 received status update text from Joseph saying my vehicle was in the service bay, followed with a phone call to explain what all was needed at this time, and explained why. Around 4 hours later I received another text message from Joseph saying our vehicle was ready and if I was ready for a Lyft back to the dealership now. Same day service for brakes & tires, with an alignment, oil change and inspection on the side! I made sure to hook it up at the cafe with a complimentary snack and a tasty beverage as well. Always great service. More
by jmcmahen
Employees Worked With
Joseph Mendoza
