Austin Subaru

60 K Mile Outback service From the moment I pull into the service bay I know I can count on efficient and courteous service support. Abel Aguirre is an excellent communicator, From the moment I pull into the service bay I know I can count on efficient and courteous service support. Abel Aguirre is an excellent communicator, he explained all that would be done and the time line for the repairs. He called me as he said he would at 4 to give me an update and let me know when the car would be ready. The loaner was clean and ran great, it was very helpful to have a car for the day and made a big difference in my ability to get the work done, while still being able to do my job. More

The best professional parts person you could ever ask to have assist you and an awesome person to work with. Lee is a great credit to his profession and the dealership he represents. have assist you and an awesome person to work with. Lee is a great credit to his profession and the dealership he represents. More

The BEST Although it is SO much larger now than when I first started going to Austin Subaru over 20 years ago, it has gotten even better! I can't begin to i Although it is SO much larger now than when I first started going to Austin Subaru over 20 years ago, it has gotten even better! I can't begin to imagine how you guys put all the pieces together to make going up there an easy experience! The service writers, especially Adam Crabb are nothing short of top notch! Twelve stars in a 10 star system I would give them! To that we now have not only excellent coffee individually made, but a new Subaru to drive while our car is in the shop. It doesn't get any better and it's part of why I'm driving my 4th Subaru and happily call myself a Subaholic :) More

Came into the dealer and bought a car in one shot. My car was totaled in a accident and I was without a car for about a month. This meant taking a bus to work while my insurance company worked on get My car was totaled in a accident and I was without a car for about a month. This meant taking a bus to work while my insurance company worked on getting me the check for my old car. I was at the time thinking about a new car and checked out several dealerships including Austin Subaru, where I talked to Don Upton. Liked the low/no pressure sales pitch and the dealership's overall atmosphere. After a another week or so, decided used car was the way to go, that I thought it should be a Subaru and so I went back to Austin Subaru. Met with Don again (on the last day of the month), and although he had other EOM paperwork to complete, took the time then to help review available used car models, (the one I had selected online was unavailable), test drove the car (an Outback), and answered all my questions. The whole car buying experience (start to finish) took about 4 hours. I was happily in my "new" car by about 1 pm. So kudos to Don. More

Working with John was a pleasure. He always responded quickly to my messages and was spot on with when my car would be delivered. The other staff I worked with also made the buying experience as painless quickly to my messages and was spot on with when my car would be delivered. The other staff I worked with also made the buying experience as painless as possible. More

Tony was great. Super helpful and informative. Even with being busy he was able to make sure I got the car that I really wanted! being busy he was able to make sure I got the car that I really wanted! More

Awesome Very well done from the internet sales. Th the sales people. Everyone was professional and friendly and willing to help. I would recommend this dealer Very well done from the internet sales. Th the sales people. Everyone was professional and friendly and willing to help. I would recommend this dealership to my friends and family. More

Subaru for the win! Hats off the people over at Subaru. First time Subaru buyers and we were amazed at how awesome the service. Everyone there was helpful and our sales a Hats off the people over at Subaru. First time Subaru buyers and we were amazed at how awesome the service. Everyone there was helpful and our sales associate, Jade Whitethorn, was amazing! She took her time to understand our needs and stayed later than she had to for us. My wife is very happy with her new car and I would definitely recommend this dealership to everyone! More

CONTINUOUS COMMUNICATION My car is my office, my way of making money. I have a 2019 STI with 40k miles already on there. When my car was out of service Joseph never asked if I My car is my office, my way of making money. I have a 2019 STI with 40k miles already on there. When my car was out of service Joseph never asked if I had appointment, never said we will get it in when we have a spot. He took it upon himself to make sure I had a quick answer with in the day, never xx me and was very honest. Kept me informed daily and when parts came in. Not once did I have to chase after him for information. My car was in the shop for about a month but Joseph made sure it was done right form me and I am more then happy with the results More

Quality service from quality people Fast, friendly, and top notch service. I can always trust the people at Austin Subaru to make sure all my vehicle needs are taken care of. Fast, friendly, and top notch service. I can always trust the people at Austin Subaru to make sure all my vehicle needs are taken care of. More