
Austin Subaru
Austin, TX
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knowlegable and helpful Very helpful and good pricing. We especially liked our rep Jonny who help us choose the right vehicle. Chris helped us get the price we wanted. Very helpful and good pricing. We especially liked our rep Jonny who help us choose the right vehicle. Chris helped us get the price we wanted. More
Austin Subaru has always been amazing. This latest purchase went very smooth and John Martinez and Eddie Hummel were outstanding to work with. Garrett Liming helped my wife and I out with our old Outb purchase went very smooth and John Martinez and Eddie Hummel were outstanding to work with. Garrett Liming helped my wife and I out with our old Outback When we were deciding if we should buy a new one or not and he made it very easy to decide what the best course of action should be. He was very knowledgeable and introduced me to John. We will definitely continue to purchase from you guys. More
Jason was easy to work with We were very happy to work with Jason who offered a fair price, and accepted our counter offer. As for the experience, yes it took way longer than you We were very happy to work with Jason who offered a fair price, and accepted our counter offer. As for the experience, yes it took way longer than you would think it should but that's always been the case every-time I've bought a car. Our 6 year old daughter liked the kid play room, and we loved the complementary barista. The chairs were comfortable and the other staff were wonderful to work with. One of the big items in our minds that made us choose this Subaru of Austin over the other dealership in the area is that the service center is open 7 days a week. More
Tony Nguyen was wonderful and made sure we were happy with our purchase. Jeremy in finance was also great and let us take our time and answered all of our questions. He even made a couple of impromptu ph with our purchase. Jeremy in finance was also great and let us take our time and answered all of our questions. He even made a couple of impromptu phone calls and had some people come by when he couldn’t answer a question himself. We will definitely continue to use Subaru, especially if they make a full size truck! More
Very good experience I was pleasantly surprised at the great experience I had at Austin Subaru. My experience was equal to or better than my last purchase of a vehicle, a I was pleasantly surprised at the great experience I had at Austin Subaru. My experience was equal to or better than my last purchase of a vehicle, and that was at a non-commission dealership. My only issue was it still took like five to six hours and I knew what I wanted/had already done my leg work ahead of time. The people were fantastic and have continued to be as I had the after market things done. The friendliness and helpfulness have been equal in the service department as well. More
Pleasant experience Efficient, friendly customer oriented service. I would take all my cars here for service no matter the make. They make the high cost of repairs more Efficient, friendly customer oriented service. I would take all my cars here for service no matter the make. They make the high cost of repairs more palatable. More
great service My car needed a new transmission at 62,000 miles. Austin Subaru helped me get Subaru of America to pay for the new transmission. I cannot praise Wil My car needed a new transmission at 62,000 miles. Austin Subaru helped me get Subaru of America to pay for the new transmission. I cannot praise Will Heller enough for his help. More
Great buying experience This was my third purchase from Austin Subaru and it was great. New location was easy to find. I got a great deal and a more than fair price on my tra This was my third purchase from Austin Subaru and it was great. New location was easy to find. I got a great deal and a more than fair price on my trade in. More
Brake service It was a pleasure seeing things work so efficiently. You never have to worry about getting any surprises. from the ease of scheduling to pick up, thin It was a pleasure seeing things work so efficiently. You never have to worry about getting any surprises. from the ease of scheduling to pick up, things just happened as expected More
Horrible experience Went through the process of putting down a deposit and getting my trade evaluated only to find out that the price agreed on was an error on the websit Went through the process of putting down a deposit and getting my trade evaluated only to find out that the price agreed on was an error on the website. It was there for several days. What a waste of time. A reputable dealer would have honored the posted price. Follow up - Although they did not honor the posted price, the dealer did work with us to adjust the sale price. They do seem to genuinely care about customer satisfaction. More