Austin Subaru

Excellent Staff and Mechanics The Subaru staff had good communications from check-in, loaner car, actual service review and check out. The staff covered for each other even when The Subaru staff had good communications from check-in, loaner car, actual service review and check out. The staff covered for each other even when someone had the day off or could not answer the phone. The mechanics provided excellent records of their work and even test drove the car to ensure all work was done correctly. Every time I come in the service department has improved over the last time. Finally, the entire staff was always smiling and offering to assist. Terrific is the one word to describe this Subaru service department. More

2014 Subaru Forrester 60K Service Chuck Otte was extremely pleasant. He reviewed what tasks would be performed on my 2014 Subaru Forrester 60K service. He kept me up dated on other Chuck Otte was extremely pleasant. He reviewed what tasks would be performed on my 2014 Subaru Forrester 60K service. He kept me up dated on other recommendations before performing the repairs. More

The waiting area is very nice, and it took just as long as they said for the car to be ready. I also had time to ask questions in the parts department while I was waiting. as they said for the car to be ready. I also had time to ask questions in the parts department while I was waiting. More

S209 Delivery My sales consultant Robbie did a great job of keeping me in the loop throughout the buying process. I never had to call him...he was that proactive! My sales consultant Robbie did a great job of keeping me in the loop throughout the buying process. I never had to call him...he was that proactive! More

Fun, fast and friendly. Our 4th Subaru. Great cars and brand. I had VIP pricing and knew what I wanted and didn't want. No pressure on the up sale once I stated my position. Our 4th Subaru. Great cars and brand. I had VIP pricing and knew what I wanted and didn't want. No pressure on the up sale once I stated my position. I would have liked a little more on the trade-in given our 4th purchase, but the offer was fair. More

A Happy Camper Another great service day at Austin Subaru. I got there early for my appointment, relaxed in the lounge with a latte and a snack while reading a book Another great service day at Austin Subaru. I got there early for my appointment, relaxed in the lounge with a latte and a snack while reading a book on my Kindle, and the service was completed on schedule with the estimate given me at the beginning. What's not to like? More

The best dealership ever . I have purchased many cars in the past 55 years and this is the best dealership all around that I have ever dealt with. I came on this occasion only I have purchased many cars in the past 55 years and this is the best dealership all around that I have ever dealt with. I came on this occasion only for service but bought a new Ascent as well. I was given a great deal on my purchase and trade-in. All staff were very professional. More

Great experience . Everyone I dealt with was very helpful and got me through the buying process very quickly. Good customer services and I love my new Outback. . Everyone I dealt with was very helpful and got me through the buying process very quickly. Good customer services and I love my new Outback. More