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Austin Subaru

Austin, TX

4.9
1,028 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,028 reviews

January 13, 2020

Sean was awesome and Josiah kept me entertained!!! I was so pleasantly surprised at the level of service I received from the first phone call to driving away. I'm SO HAPPY I made the Subaru choice!!! More

by Starnesie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Schaefers, Josiah Bobbitt
January 13, 2020

18,000 mile service plus some Went in for the 18,000 mile service on my Outback and also got an update to navigation system and an alignment. Everything about dealing with Austin More

by sbeard4518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Aguirre
January 13, 2020

Joseph was extremely professional and patient guiding me thru the oil consumption process, explaining the steps, and providing the piston head and ring sample. Great job thru a long process! Thank you! More

by David R.
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
January 11, 2020

Edwin Martinez was extremely helpful in his assistance throughout the car buying process. He was very nice, down to Earth, and provided the guidance and expertise in finding the car that worked best for m More

by bhale
Recommend Dealer
Yes
Employees Worked With
Yelena Smirnova, Edwin Martinez
January 11, 2020

Quick Fix Great facility, excellent customer relations, and fast service. We needed service on a recall, and Austin Subaru took care of it for us! Thank you! More

by tcnpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Aguirre
January 09, 2020

Adam was superb as always! I scheduled my appointment on the phone with him. At my appointment he was ready and on top of everything. I was very happy with my experience. More

by lisashields
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
Jan 10, 2020 -

Austin Subaru responded

Lisa, it makes us proud to hear that we did an excellent job. Thanks for choosing us and we look forward to seeing you next time! -The Team at Austin Subaru

January 07, 2020

Very pleasant experience, never felt pressured or rushed, and they worked with me to obtain comfortable financing. I was really dreading the task of car shopping, but this was so painless! More

by Pbunnb
Recommend Dealer
Yes
Employees Worked With
Robbie Docherty
Jan 09, 2020 -

Austin Subaru responded

Congratulations on the vehicle! It makes us so proud to hear that you had a flawless buying experience. :) Thanks for sharing and take care. -The Team at Austin Subaru

January 06, 2020

Friendly and Flexible Service I recently had to have some repairs done to my older Subaru (which my daughter is getting) while at the same time purchasing a new Subaru. Although t More

by alexandra.e.vandenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Martinez, Joseph Martinez, Charles Otte Jr.
Jan 06, 2020 -

Austin Subaru responded

We are so happy to know that you chose us for your service needs, Alexandra! Thanks for letting us know how we did. :) -The Team at Austin Subaru

January 04, 2020

Friendly, Courteous, professional Brittany was a pleasure to work with and I will continue to purchase my cars from this group! It was a very transformational experience! Stephanie was More

by d.w.t0311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Nelson, Stephanie Auld
Jan 06, 2020 -

Austin Subaru responded

It makes us so proud to know that we exceeded your expectations! Thanks for shopping with us and congratulations on the vehicle. :) -The Team at Austin Subaru

December 29, 2019

Awesome service. Goodwill policy was a savior for us. Communication has always been excellent. Waiting area is relaxing and welcoming. Snacks and drinks are a plus. More

by luzdarym
Recommend Dealer
Yes
Employees Worked With
Danny Sosa, Jonathan Sosa
Dec 30, 2019 -

Austin Subaru responded

We wanted to take a moment to thank you for telling us more about your experience with us! We are so delighted to hear that your purchase exceeded your expectations. -The Team at Austin Subaru

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